Where to begin... The hotel is dirty with holes in the walls, the food was absolutely disgusting, the service was shaky at best, and our concerns were never appropriately addressed. We booked a double and were given twin beds (for me and my husband). Were told it would be addressed - seven hours later we opted to pay for an upgade to a suite rather than wait longer to go to sleep. All inclusive - four restuarants (only one open and was a buffet), shopping center (never opened for three days), four pools (indoor open, but very small - the children's pool was brown and opaque), needed to shuttle 15 km away to participate in golf and water activities (only ran at certain times of the day), and the other activities were each only offered once a week for an hour at a time. To top it off we ended up covered with bug bites from the bed bugs. Absolutely repulsive and we couldn't wait to leave.
I feel like we were robbed of our time and money during our three days at this "resort".






