We had difficulty driving to the hotel as they had not given us a street address for our GPS and e-mails directly to the hotel requesting it and recommendations for parking were not answered. Reception was adequate - no bag man to carry your items. Room was a good size, but nondescript. They charge for internet, use of the safe, chairs at the pool. Toiletries were ok. Room service dinner - husband's burger was great; my chicken and veggies were not! Very dry and unappealing. We enjoyed the breakfast buffet. Pool area and access to the ocean were top notch. Room was quiet. Nice balcony overlooking the pool and ocean. Would not return.