We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice villa if cleaned, owner a nightmare!!” 2 of 5 stars
Review of Patio B&B

Patio B&B
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Marbella
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Patio B&B
Save
You added Patio B&B to your Saves list
181, Calle Los Jazmines | Nueva Andalucía, 29660 Marbella, Spain   |  
Hotel amenities
Ranked #16 of 25 Marbella B&B and Inns
Oxford, United Kingdom
1 review
5 helpful votes 5 helpful votes
“Nice villa if cleaned, owner a nightmare!!”
2 of 5 stars Reviewed August 7, 2011

Our holiday didn't get off to the best of starts as upon arriving there was no one to meet us, even though we were told there would be in our email confirmation. After arriving in the early hours of Sunday morning, and desperate for our beds we ended up waiting and having to try and contact the owner. About half an hour later we finally got through - the owner was then quick to meet us. However upon her arrival she made numerous unsuccessful attempts to enter the villa. She then ended up calling the next door neighbour at 2am to open it for her. Upon entering the villa we were shown around and were very unhappy with the cleanliness. It was clear that the villa had not been cleaned from the previous clients, the floors were disgusting...I didn't want to take my shoes off! The bedding wasn't very clean, there was no toilet roll, a cockroach was running round the bathroom (which made the owner scream and she refused to catch it, which left it up to me). After further inspection and the owners departure we decided it wasn’t good enough, so walked to the owners nearby apartment to ask for a hover - we were refused the hover and were told the reason for the uncleanliness was that her cleaners were not allowed in to clean as it was not her clients staying previously but the other owners. Due to an exhausting journey we came to an agreement that she would get cleaners in the following day. During the week we had numerous disturbances including the cleaners (which meant sitting outside for most of our first day), an electrician to fix a plug socket hanging off the wall (which again lost up until 2pm on another day) and pest control after seeing rats in the kitchen and then the cleaners coming in on our last day...again, meaning sitting outside for yet another day!! The villa looks like the pictures and with a good clean was nice, but I think the pool made the holiday! I wouldn’t go back, the owner was a nightmare and didn’t apologise once for all the hassle we were caused, which is a shame as the area is lovely and the villa could be nice. Beware pictures on website are taken at convenient angles to avoid problems with the villa. Also there is only air conditioning in one room, although I was told it was throughout.

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

3 reviews from our community

Traveler rating
    1
    0
    1
    1
    0
See reviews for
1
1
Solo
0
Business
0
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • Any
English first
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Patio B&B? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Patio B&B

Address: 181, Calle Los Jazmines | Nueva Andalucía, 29660 Marbella, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Hotel Style:
Ranked #16 of 25 B&Bs / Inns in Marbella
Number of rooms: 4

Owners: What's your side of the story?

If you own or manage Patio B&B, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.