We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic” 5 of 5 stars
Review of Vincci Seleccion Estrella del Mar

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Vincci Seleccion Estrella del Mar to your Saves list
Vincci Seleccion Estrella del Mar
5.0 of 5 Hotel   |   Urbanizacion Estrella del Mar. Las Chapas, Carretera Nacional 340. Km, 29604 Marbella, Spain   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Ranked #7 of 77 Hotels in Marbella
Reus
1 review
2 helpful votes 2 helpful votes
“Fantastic”
5 of 5 stars Reviewed November 15, 2013

We celebrate an event for 35 people at this Vincci Hotel. The atention that we receive was fantastic, all the team were always making their best to get our team satisfied, keeping atention to every single detail and creating the most comfortable experience we can expect.
They have a extermely professional team that works closely with you to get an excellent organization. Many thanks to all of them

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Seleccion Estrella del Mar, responded to this review, November 18, 2013
To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

809 reviews from our community

Traveler rating
    482
    213
    69
    26
    19
See reviews for
177
428
18
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 11, 2013

Came to the "beach club" with my husband and some friends last month. We were especially looking forward to spending time to catch up using the indoor spa pool and jacuzzi which looked fantastic.

The spa pool (a 10 meter pool with various jet stations) was a bit cold for us all and after a short while we got out. It would be fine to swim, but too cold to be standing/sitting still for any length of time.

We tried the Jacuzzi which unfortunately was exactly the same temperature – a couple of degrees hotter than a normal swimming pool! Very disappointing. Anybody that wanted a cold Jacuzzi could just use the water jets in the pool!
I've not experienced this elsewhere in good quality hotels in Spain. It’s certainly not something I would expect from a 5 star hotel. I appreciate that the Spa pool must be quite expensive to heat, but there is no excuse to not pay to properly heat the Jacuzzi.

The timer on the Sauna was also broken when we visited meaning we have to try and guess how long we had been inside. The carpets in the female changing rooms were rancid and need a good wash.

A real shame. With just a little bit of effort this place could be lovely.

Stayed October 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Seleccion Estrella del Mar, responded to this review, November 25, 2013
Dear guest,
Thank you very much for choosing Vincci Hotels and for sending your feedback and ideas regarding our service and our facilities. We are sorry that your experience in our hotel was not as we would have wished. We will bear very closely in mind your feedback as it will help us continue to improve.
However, we would like to clarify that the pool is kept at a temperature of 32.5 ºC and the Jacuzzi at 34 ºC. We are sorry if this temperature was not sufficient for you or that if perhaps during your stay there was a particular problem that caused the water to not be at these temperatures, despite that our staff check the water temperatures several times daily in order to maintain it at the perfect temperature.
Further, we would like to inform you that thanks to opinions like yours we have proceeded to change the floor of our women´s dressing room.
Ultimately, we work to satisfy our guest and their opinions are what always guide us in doing so.
We are at your disposal for whatever you may need.
Warmest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, British Columbia
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 10, 2013

My husband and I spent 3 nights at this hotel and highly recommend it! It was immaculate, the staff was courteous and helpful, even when arriving late at night for our first night. The staff assisted in recommending nearby restaurants within driving or walking distance, that proved excellent. Our room was immaculate and well appointed. The breakfast buffet is outstanding. Hot and cold selections, fresh food, beautifully arranged, then there is the bottomless champagne and orange juice! The hotel is truly a gem in this resort area slightly off the beaten path, but well worth it. We recommend renting a car as the taxi fare to the hotel and back to the airport will cost more than a rental for a week!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Seleccion Estrella del Mar, responded to this review, November 12, 2013
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 4, 2013

Went to this hotel during October which is off season for Marbella, and the hotel had a skeleton staff, nobody was available to even take our luggage when we arrived. When breakfast was available in the early morning there was only one server for all tables. There was no one at the spa so you could take a steam or sauna and yes the hotel has a beach club but you have to pay extra to go to it, 35 euros per person .(I do to now if this is the policy all year round). I expected this hotel to be a 4 1/2 to 5 star hotel and it was on the par with a 3 1/2 star.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Seleccion Estrella del Mar, responded to this review, November 21, 2013
Dear guest,
Thank you for staying with us and for sending us your opinions and feedback. We regret that our hotel did not meet your expectations and that specific details of your stay were not to your liking. We would like to inform you that we will bear very closely in mind your thoughts, as surely they will help us to continue to improve the service we offer our guests. We are sorry, firstly, if upon your arrival you could not find a bellhop available to help you with your suitcases. In these cases guests can leave their luggage at reception and when our bellhops are available they will take them up to the room.
We would also like to inform you that bookings are taken care of and managed from the reception, to make it easier for the guest. We are sorry if you were not informed adequately about this and apologize for any inconvenience.
Regarding our Beach Club, we would like to clarify that the reason this facility is not included in the price of the room is because it is part of the additional services the hotel offers, as is indicated on our website and in our informative brochures. However, guests staying in the hotel can access the beach club and make use of its services (thermal circuit, gym, infinity pool, locker rooms, bath kit, sun chair and parking) enjoying a special rate.
We are at your disposal for whatever you may need.
Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chichester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 4, 2013

My girlfriend and I just spent 3 nights at the Estrella Del Mar.

I'm going to keep the review brief, but needless to say I didn't have a single complaint.

Staff were superb, courteous, genuinely concerned that all was well. Even got a call 20 mins after I got into the room to make sure all was to our liking, and I've never had that before.

Room large and superbly equipped, hotel spotless, bathroom wonderful and spotlessly clean. Hotel grounds impeccably kept.

Others here have complained that the beach club down the road from the hotel incurs and extra 70 euro per couple per day expense, which if I was visiting in High Season probably would have miffed me a bit, but as it wasn't really warm enough for swimming I wasn't bothered.

Finally, you absolutely must have a hire car if you are going to stay here. We drove into Marbella every day for lunch and dinner, and drove to Puerta Banus which was fab. It's a 10 min drive to Marbella and 25 mins to PB. Good location still, but don't think it's actually in Marbella itself, its in a quiet residential area outside Marbella about 6 miles.

All in all couldn't reccomend highly enough. Fantastic breakfast too!!

Don't hesitate, just book it!

Room Tip: Ask for room 0122, it has an amazing balcony with sea view!
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Seleccion Estrella del Mar, responded to this review, November 5, 2013
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, Wales, UK
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 4, 2013

Stayed at the hotel for 1 week in late October / early November.

Weather was sunny every day, around 25 degrees during the day but much cooler at night (needed jacket/sweater in the evening).

As made clear by their website, the hotel is situated in a quiet residential area several kilometres from Marbella so this may not be suitable for everyone. Although there are around 4 restaurants within a 5-10 minute walk that are well sign-posted. (Even more choice if you venture further afield to the Elviria Commercial Centre, which is 20 minutes walk away, although the route isn’t particularly pedestrian-friendly.)

The beach is roughly 300 metres downhill from the hotel and is quite a peaceful spot to spend the day. Bear in mind there is no promenade so you have to walk along the sand for a stroll.

1. Efficient check-in and check-out.

2. Pleasant buildings/gardens/swimming pool areas and nice décor.

3. One of the best breakfasts I’ve ever had in a hotel.

4. The buffet dinner was very good and had a different theme each night of the week (this was a pleasant surprise since I must admit that a la carte is my usual preference but with a small child it was necessary for convenience). There was also the a choice of 4 meat/fish from the grill each evening – e.g. bream, hake, shrimp, tuna, pork, chicken, veal, sirloin and lamb that I can recall.

5. One of the things that stood out for me was the friendliness, courtesy and efficiency of all the staff – cleaners, waiters, receptionists, chefs, etc.

6. Beach towels are provided from reception.

7. Due to late arrival / early departure times, we were given our own meals away from the restaurant at no extra cost.

There wasn’t that much to be critical of at all. I would have liked some information on the hotel in my room – basics such as restaurant / bar opening times, services available, etc that I have found to be common in the majority of hotels. There was a leaflet on spa treatments but nothing else.

A Mercadona supermarket is roughly 15 minutes walk if you need any essentials (turn right at the hotel driveway, then first left, proceed downhill then take second right, carry on through the underpass below the highway and bear left uphill on the new road through the woodland and eventually it is the cream building on the left).

For the price and service provided I have to give 5 out of 5.

Room Tip: Ground floor rooms have a small patio area that I found preferable to a balcony.
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Seleccion Estrella del Mar, responded to this review, November 5, 2013
To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We would like to let you know that we will take your opinions into account: they will doubtless help us to improve the customer service we offer our guests in the future.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 4, 2013

We stayed here for a long weekend Nov 13. The connection from Malaga took a while and it was a little off the beaten track. But as soon a we saw the hotel we knew we made the right choice! The exterior was clean and modern, the reception staff all spoke good english and were very helpful. The room was of a good size with great facilities. It lacked coffee/tea making facilities but that was no drama really.

We had a double bed which was really 2 singles pushed together! We only used one of the beds as it handled 2 adults easily.

The bathroom was a good size with separate shower and bath, 2 sinks and plenty of towels.

The 3 pools were all fantastic, loads of beds and loungers to use. There was no music poolside, so we could relax, read a book or listen to our own ipods. The pool bar was close with a wide selection of drinks and cocktails (beer/wine 3 Euros and cocktails 12 Euros).

The food for breakfast and dinner was fantastic. A different theme every night and i genuinely can not fault what was on offer. For lunch we walked down the hill (3 mins) to the beach and ate a Lidos beach club. Simple good cheap food there.

All in all a relaxing modern great place! I would happily visit again.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Seleccion Estrella del Mar, responded to this review, November 5, 2013
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We will take your opinions into account, because it will doubtless help us improve our guests’ experiences in the future.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Vincci Seleccion Estrella del Mar? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Vincci Seleccion Estrella del Mar

Address: Urbanizacion Estrella del Mar. Las Chapas, Carretera Nacional 340. Km, 29604 Marbella, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Marbella
#2 Luxury Hotel in Marbella
#3 Family Hotel in Marbella
#9 Romantic Hotel in Marbella
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Vincci Seleccion Estrella del Mar 5*
Number of rooms: 137
Official Description (provided by the hotel):
Vincci Selección Estrella del Mar 5* is a Luxury 5-Star establishment belonging to the Vincci Hoteles chain. The Vincci Selección Estrella del Mar is located in Marbella, 8 km from downtown and 43 km from Malaga airport. The hotel is set in an exceptional location in the heart of the Costa del Sol, in the area known as “Elviria–Las Chapas”, regarded as one of the town's most desirable spots and near what is considered the best beach on this part of the coast.Built in a modern Mediterranean style with Arab influence, it has 137 rooms and suites, all imbued with Vincci Hoteles trademark style and elegance. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Cheap Tickets, Agoda, Venere, Hotels.com, Priceline, Despegar.com, Booking.com, TripOnline SA and Tingo so you can book your Vincci Seleccion Estrella del Mar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Vincci Seleccion Estrella Del Mar Hotel Marbella
Vincci Hotel Marbella
Seleccion Estrella Del Mar Vincci

Owners: What's your side of the story?

If you own or manage Vincci Seleccion Estrella del Mar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.