We have just returned from a great holiday in Malaga and stayed in Hotel Zenit. We booked the hotel mainly because of the price, and I can't argue that it was good value for money with clean, well equipped rooms, a good breakfast, and ok location.
The main gripe I have with the hotel is due to the information provided on their website. We booked this particular hotel because the website indicated that our rate would include a room with a balcony, and that many of the rooms had balconies. This is not the case. When we arrived, the room we were booked into did NOT have a balcony. When I went down to request that we be moved into a balcony room which we had already booked and paid for, I was told by the receptionist that there were only four rooms with balconies, and none of these were free. She also said that she didn't know when they would next be free, although we may have misunderstood one another due to language issues. After a few minutes discussion with the receptionist, another member of staff (presumably a manager) arrived and said that if we could wait for half an hour, then we could have a room with a balcony (I guess it was just being cleaned!) So we did get the balcony in the end, but only after we had kicked up a bit of a fuss, which wasn't the best start to the holiday. Also, the website states that there is a hotel bar, but when we enquired about this we were told that the bar was closed over summer. Neither of these things are major issues, but given that our booking was based on the information provided on the website, it seemed a bit dishonest to advertised these features of the hotel if they were not going to be available.
Other than this however, the hotel was fine. As others have mentioned, it's about a 20 min walk to the city centre, and about 30 mins to the beach, which wasn't a problem for us, and after a night out, a taxi back was about 5 euro, which we thought was reasonable.
Having said that, based on our experience with this holiday, we probably wouldn't return to this particular hotel on our next trip to Malaga.
- Official Description (provided by the hotel):
- Outstanding 3 Star Hotel in Central - North Malaga. Perfectly renewed and updated and part of Zenit Hotels Chain, it has 62 double and triple rooms(some of them superior with terrace) in an easy access area from main Malaga Access Ways. The hotel has a delighting cafe restaurant, two meeting rooms and parking facilities amongst other services. Wifi free service, air conditioning and heating system, safe box in room, minibar, laundry service, etc... ... more less
- Reservation Options:
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- Also Known As:
- Zenit Malaga Hotel
- Zenit Malaga málaga
- Hotel Zenit Malaga Spain - Costa Del Sol