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“Excellent location and great hotel” 5 of 5 stars
Review of AC Hotel Malaga Palacio by Marriott

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AC Hotel Malaga Palacio by Marriott
4.0 of 5 Hotel   |   Cortina Del Muelle 1, 29015 Malaga, Spain   |  
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Ranked #16 of 91 Hotels in Malaga
Glasgow, Scotland, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Excellent location and great hotel”
5 of 5 stars Reviewed March 18, 2013

Stayed here in March with my wife and was very impressed with this hotel. Ideally situated for exploring the history of Malaga and the hotel facilities are excellent. A visit to the roof top bar is recommended with great views of the castle and cathedral. Breakfast was very good and the staff were very helpful. Little tip is the "A" bus runs from the airport right to the hotel front door and back and only costs 3 Euros.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AC_MAP, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review, March 21, 2013
Dear client,

Thanks a lot for sharing your experience at our hotel with the rest of future guests. We are pleased you have spent a lovely stay with us and do not hesitate in contact us for future stays at AC Hotel Malaga Palacio.
Thanks and regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,033 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (232)
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English first
Dundee, United Kingdom
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 17, 2013

Stayed in Malaga this weekend at the AC Hotel Malaga Palacio. Very comfortable and spacious rooms, spotlessly clean. Good buffet breakfast selection. Every member of staff we encountered were pleasant and helpful. Would definitely recommend.

Room Tip: Try to get a room facing the Port area.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AC_MAP, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review, March 19, 2013
First of all, we want to thanks you for your lovely comments related our property, central location and services and facilities. We will be pleased in having you again in the hotel so do not hesitate in contact us for future reservations.
Thanks and regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 14, 2013

Stayed here for 2 nights in February. Comfortable, clean room with modern furnishings and a wonderful bathroom. Appreciated the free minibar with water, juices and soft drinks. Transportation to and from the airport is very easy. Bus A stops right outside the hotel and runs every 30mins starting at 6am. Walk to the train and main bus station is approx 20 mins or you can get a local bus or taxi.
Great view of the port from the rooms at the front. Lovely park with a large Tourist Information office just across the road. Cathedral, Picasso Museum, Alcazaba, shops and eating places all within easy walking distance.
Front desk staff were friendly and helpful.

Room Tip: Front rooms face the park and port and have a great view but are not absolutely quiet as they face t...
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AC_MAP, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review, March 21, 2013
Dear guests,

Thanks for your lovely words related our property we will transfer your comments to our staff. Our aim is your satisfaction so we work everyday for your satisfaction.
Do not hesitate in contact us for your future stays with us.
Thanks and regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York
Top Contributor
73 reviews 73 reviews
65 hotel reviews
Reviews in 45 cities Reviews in 45 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 14, 2013

I've stayed at the Palacio before - in 2010, prior to it joining the Marriott chain. As in 2010 I had a comfortable stay. This time, I had a comfortable room on the 6th floor, overlooking the main street. It was quiet, clean, and well appointed. There was a little street noise, but nothing significant, and I slept well both nights I was there. Unlike in 2010, there was no inclusive mini-bar, but that's not a big deal. Breakfast was decent - nothing fancy, but enough to get you going. The staff were all friendly and helpful. One afternoon we ate lunch in the restaurant on the roof, and it was excellent. I really like the location of the Palacio, near the water and right in the old town. I'd definitely consider staying there again.

Room Tip: Rooms on higher floors are likely to have less street noise.
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AC_MAP, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review, March 18, 2013
Dear client,

Thanks a lot for your lovely words related our property. Minibar and Internet connection is free in all our superior rooms, junior suites and suites. We will be pleased in having you again in the hotel. Thanks and regards
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Chicago, Illinois
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 5, 2013

Stayed here one night after a Med Cruise. Used my free night certificate with Marriott. Very modern hotel just behind the Cathedral and walkable to the Castle/Fortress, Cruise Port and other major sites around Malaga. Arrived early and my room was unavailable so checked emails and the web in the lobby/bar area, where free WiFi was available, as well as a dedicated computer. Was able to check into my room around Noon and was pleasantly surprised with a King bedded modern room with a balcony overlooking the park facing the cruise port. Minibar items were complimentary which was nice. Only complaint is that WiFi is only free in the lobby area, otherwise there is a charge in the rooms. Would recommend for any length of stay in Malaga.

  • Stayed May 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AC_MAP, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review, March 8, 2013
Dear client,

We are pleased you have enjoyed your stay in our hotel. Our hotel offers free internet connection in superior type rooms and our library. We will be pleased in having you again in the hotel so do not hesitate in contact us for future stays in Málaga.
Thanks and regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 24, 2013

I stayed at the AC for 2 nights in February on a business trip and can report this as a pleasant inoffensive location. The hotel standard rooms are comfortable if not mind blowing, floorboards to be honest we're perhaps a little cold for my liking in Feb, and maybe a rug of some sorts would have helped. Other than that all ok, lack of a kettle/ wasserkocher! in the room is par for the course in mainland Europe but still an inconvenience for this traveller. Wifi a bit challenging so I didn't bother. Hotel has a delightful terrace with lovely views of the harbour, however when I was having drinks with a few friends the service was pretty slow. View from my room was pretty atrocious, side of hotel view!

Prices were good however I was on corporate rates for a local company so perhaps getting a good deal. Breakfast was basic but acceptable - Overall recommended for a short business trip with little difficulty.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AC_MAP, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review, February 27, 2013
Dear Guest,
First of all, we want to thank you for taking time in write a comment about our property.
We are really sorry about wifi problems, but there are problems with our internet provider that we are trying to solve.
Concerning the kettle in the room, we have some of them to lend to rooms, but you have to ask for it at the reception desk.
Related to your room views, standard rooms have a discounted rate so they don't have the same views, amenities or facilies than other room types as superior rooms, view rooms, ocean rooms, junior suites, etc..
Thank you again for your comments.
Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Top Contributor
53 reviews 53 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 23, 2013 via mobile

Stayed for two nights, had a room with a balcony facing the ocean which is a great view! The downside is that the main road is just outside so it's a bit noisy if you like to sleep in. The rooms and hotel is of excellent standard with helpful and attentive staff. The buffet breakfast is great, but if you find €16 a bit expensive there are plenty of alternatives nearby. The hotel is a short walk from the old town with the museums, main sights and a great nightlife. Would definitely stay here again.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AC_MAP, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review, February 26, 2013
Dear client,

Thanks a lot for your lovely words related our property. AC Hotel Malaga Palacio offers rooms overlooking the harbor quieter than rooms overlooking the harbor. We have also a double glazing system that avoid any type of noise.
We will be pleased in having you again in the hotel
Thanks and regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AC Hotel Malaga Palacio by Marriott

Address: Cortina Del Muelle 1, 29015 Malaga, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Malaga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Malaga
#9 Family Hotel in Malaga
#10 Luxury Hotel in Malaga
#13 Romantic Hotel in Malaga
Price Range (Based on Average Rates): $$
Hotel Class:4 star — AC Hotel Malaga Palacio by Marriott 4*
Number of rooms: 214
Official Description (provided by the hotel):
Traditional Hotel Residencia in city center, overlooking harbor; near Cathedral. ... more   less 
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Also Known As:
Ac Hotels málaga
Ac Hotel málaga
AC Hotel Malaga Palacio By Marriott Spain - Costa Del Sol

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