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“Convenient hotel for cruise vacation” 4 of 5 stars
Review of AC Hotel Malaga Palacio by Marriott

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AC Hotel Malaga Palacio by Marriott
4.0 of 5 Hotel   |   Cortina Del Muelle 1, 29015 Malaga, Spain   |  
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Hot rate & 15% off dinner
Ranked #13 of 91 hotels in Malaga
Granada Hills, California
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
“Convenient hotel for cruise vacation”
4 of 5 stars Reviewed November 20, 2012

The room was clean and modern. We had a beautiful view of the harbor and it was thrilling to see our ship from our balcony.

The breakfast at 16 euros was very expensive so we walked just a few blocks away and found a wonderful cafe - one of many - which served sandwiches and coffee - under 6 euros total for both of us.

The elevators are very old and very small and take a long time.

The reception staff were very helpful.

Unfortunately I got a non-refundable rate at a set price but the prevailing rate was much lower. They would not give me the lower rate as I'd been locked into the higher rate.

Room Tip: Request a high floor with a view of the harbor. I do not recommend the breakfast. The variety was...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AC_MAP, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review, November 22, 2012
Dear guest,

We are pleased you have enjoyed your stay with us. Related the non refundable rates, clients are the ones who choose the type of rate and type of room. Normally the standard room is cheaper that rooms with sea views so we think this is the reason of the different rate. If you were able to sea the sea from your room this type of room was not standard room so the rate was high.
However, we always are pleased to help our clients and answer any duobt they have related the reservation os any pther request.
For further reservations do not hesitate in contact us in order to offer you a noce stay with us.
Thanks and regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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942 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (203)
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Cork, Ireland
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 19, 2012

We really liked this hotel and felt it was terrific value for money, we had booked about 3 months in advance so got a favourable rate for 2 nights B&B in early October. Only faults I can recall were yes, the interminably slow lifts and a funky smell at times in the lobby but they are the only negatives, the road at the front is quite noisy. The hotel itself looks like a bit of a 70s relic from the outside, but quite modern inside. The checkin was speedy and professional, we arrived around 12pm after flying to Malaga from Ireland. Our room was on the 9th floor with a balcony and view I had requested...and what a view of Malaga port! The only time we ventured to the roof area was that evening and it was very busy (saturday eve) so decided we would go for something to eat elsewhere, small pool but nice enough place to hang out if you got a sun-bed so get there early i guess if that is what you want to do, we preferred to explore the city. The breakfast was superb I thought, buffet style and absolutely delicious. The famous Malaga cathedral was a 2 minute walk from the hotel as it is located in the heart of the old town. We loved the walk along the park in front of the hotel by the marina towards the beach. Very good Ac and it was needed even on the 6th of October!

We were pleasantly suprised by Malaga and will certainly return, and when we do we would certainly stay in the Palacio.

Room Tip: If a light sleeper then you may wish to book a room facing the cathedral rather than the Port-side...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AC_MAP, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review, November 22, 2012
Dear guest,

Thank you very much for your comments that make us improve every day. We are really sorry about the problem with the smell. It was a problem of the public sewer system not from the hotel. Now, it is repaired. We ar epleased to inform you the hotel has 4 elevators for clients use in order to avoid the delay.

We are pleased you have enjoyed your stay with us and we will be pleased in ahving you in the hotel again.
Thanks and regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Illinois
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 15, 2012

I stayed in this hotel while traveling in Spain for work. As an American, the lighting system for each individual hotel room was a bit confusing (you have to put your hotel room key in a slot in order for the lights to work in each room), but otherwise the room was clean, sleek, and modern. I had a beautiful view and the hotel's location couldn't be beat. The area surrounding the hotel seems safe, and I enjoyed going for a run through the area surrounding the hotel each afternoon after work. The wi-fi worked great, and the breakfast each morning was very good. The fitness room could be slightly updated, as the machines were old, but I was very impressed with this hotel.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AC_MAP, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review, November 19, 2012
Dear client,

We are pleased you have enjoyed your stay with us.
Our central location and business facilities are highly recommended by business clients.
We will be pleased in having you again in the hotel so do not hesitate in contact us for your future stays.
Thanks and regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mijas, Spain
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 13, 2012

I stayed at this hotel because of the good reviews and I'm quite happy. I stayed here for business.
Downsides. This is an old hotel which has been refurbished. The VEEERY slow elevators show the hotel's age though...Also the gym is quite old.
Wifi is paying in the room (as in other AC) which is really a bad point for a 4* hotel and considering the price of the room
Upsides. Location Location Location, you are right in the city center. Good room, bed and bathroom as expected in an AC hotel. We got a room with great views of the harbour. The breakfast buffet was good.
Overall, in spite of some of the drawbacks, this is one of the better hotels I have stayed in in Malaga so if the price is ok, go for it.

Room Tip: ask for a room with sight on the sea, go for a higher room only if you have time to wait for the ele...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AC_MAP, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review, November 15, 2012
Dear clients,

We are pleased you have enjoyed our hotel and your stay with us.
We are pleased to inform you that the hotel as Free internet connection in all rooms but standard rooms.
Related the elevators, our hotel offer 4 elevators for clietns use and they are updated.
We will take into account all your comments to imrpove our quality service.
Thanks and regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 13, 2012

Location is excellent. It is close to most attractions in the town. It was a waste as we were only staying in Malaga for less than 12 hours before we headed to Torremolinos. Luckily I managed to jog around the hotel and had a very quick glance at some attractions.

Back to the hotel itself. The room was nice. We were put on 14/F facing the harbor. The view was fantastic. The fitness center was small, but you got all the basics.

Last but not the least, not sure if it's an "AC" tradition, the minibar was free, mine including beer! Ole ~

Stayed November 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AC_MAP, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review, November 19, 2012
Dear guests,

We are pleased you have enjoyed our services and facilities focused to your satisfaction.
We will be pleased in having you again in the hotel so do note hesitate in contact us.
Thanks and regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, UK
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 10, 2012

We spent a week at the Palcio in Malaga - it's very well located close to the City attractions, restaurants and new harbour development. Rooms are modern, clean and most have good views. It's not great for kids though - the small pool is unheated and there is no WiFin in the rooms. Great for a cit break.

Room Tip: choose a room on the upper floors for a great view of the harbour and Med
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AC_MAP, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review, November 13, 2012
Dear guest,

We are pleased you have enjoyed our central location and our services and facilities. Related the Internet conexion our hotel offers free internet conexion on the library and in superior rooms, juniors suites and suites...
We will be pleased in having you again in the hotel so do not hesitate in contact us.
Thanks and regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandwich, United Kingdom
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 5, 2012

Booked direct though the website and got a great price. Fantastic location. Very stylish throughout. Bedroom are very good, free bar (soft drinks) but no wifi, only available in the lounge.
Would definitely stay again,just hope they offer wifi by then!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AC_MAP, Gerente at AC Hotel Malaga Palacio by Marriott, responded to this review, November 8, 2012
Dear client,

We are pleased you have enjoyed your stay with us. We are pleased to inform that all our rooms less standard rooms have internet included in the rate. Also there is free wifi in the library.
We will be pleased in having you again.
Thanks and regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AC Hotel Malaga Palacio by Marriott

Address: Cortina Del Muelle 1, 29015 Malaga, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Malaga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Malaga
#6 Business Hotel in Malaga
#8 Romantic Hotel in Malaga
#10 Luxury Hotel in Malaga
Price Range (Based on Average Rates): $$
Hotel Class:4 star — AC Hotel Malaga Palacio by Marriott 4*
Official Description (provided by the hotel):
Traditional Hotel Residencia in city center, overlooking harbor; near Cathedral. ... more   less 
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Also Known As:
Ac Hotels málaga
Ac Hotel málaga
AC Hotel Malaga Palacio By Marriott Spain - Costa Del Sol

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