We stayed here for two nights. We had to wait about 20 minutes for someone to help with our car. Once we got someone to help with our luggage we were able to check into our superior room which was very spacious. We were unable to use the air conditioning. It was turned off - I assume because it was November. But we could have used it if it had been available. The location was good - right next to the pedestrain walk ways. The front desk helped with restaurant reservations and recommendations. The breakdast was good and you could order eggs freshly cooked rather than just on a steam table.