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“A wonderful hotel - amazing staff. Looked after so well.” 5 of 5 stars
Review of Senator Banus Spa Hotel

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Senator Banus Spa Hotel
5.0 of 5 Hotel   |   Urb. Benamara, Crta N 340 KM 168, 29680 Estepona, Spain   |  
Hotel amenities
Ranked #5 of 34 Hotels in Estepona
1 review
2 helpful votes 2 helpful votes
“A wonderful hotel - amazing staff. Looked after so well.”
5 of 5 stars Reviewed 1 week ago via mobile

Myself and my mum stayed here for 6 nights. The staff couldn't do more for us. It was a delightful experience. Jamal, Mario and Jamie were exceptional - whether this was directions, recommendations, taxi bookings, cancelled flights; they helped us sort everything and with a smile, excellent customer service. Breakfast was fabulous, staff again were so attentive. Rooms were gorgeous, we had a suite. This was cleaned and turned down every night. Highly recommended. Thank you to everyone.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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217 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel no kids no noise good staff and very clean.would go again. Need a car due to location but plenty if good eating restaurants nearby.
If you stay here you must try comoco restaurant excellent food and good price.

Stayed September 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review, 1 week ago
Dear Guests,
It is a pleasure to know that your stay at our hotel was as nice as he says. Your comment makes us proud of the work done daily, with the sole purpose of meeting the needs of our guests.
Best Regards
Abel Garcia
Manager
Senator Banus Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Bergholt, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 13, 2015

very helpful reception, clean rooms, close to beach, restaurants and easy access to Puerto Bunus in a taxi.
The rooms are big, modern and all have views of the pool.
The bar and reception area is modern and welcoming.
The restaurant is clean and has a very nice menu.
We were very relaxed here and have booked again for an April break!

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review, 4 weeks ago
Dear Guests,
Thank you so much for sharing your experience with us. Please Know that it is our aim that you spend the best days of your holidays with us and this is what we are working for and trying to improve every day.

Best Regards,

Abel Garcia
Manager Senator Banus Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 8, 2015

We spent six days in this hotel on a break for my birthday and wish we could have stayed longer. The hotel is at the side of the A7 and if you have a car it is so easy to get on it and travel up and down the coast to visit such lovely places as Estepona,Marbella and Puert Banus. We even went to Gibraltar for the day. Even though you are near the road all the rooms are at the back overlooking the two pools.The room was lovely and big and had a huge veranda. The breakfast was amazing everybody said so and well worth the 15 euro's if you have to pay for it! My advice is to go for bread and breakfast only not to say the food for evening meal wasn't great but there is so much choice within walking distance and you do not have to get back early from where you are visiting.I also recommend the Robin Hood Inn next door and if you are there Sunday go for the Sunday lunch served till late evening what a super meal! There is a beach worth walking through the beautiful villas to.I even saw a bus going through the village so you have this choice if you want to leave the car. May I also say how wonderful and helpful the staff are and so informative. I will be back I am sure hopefully when it is hotter so I can use that wonderful pool as it was too cool in February to use it! Go you will not be disappointed.

Room Tip: All rooms faced the pool
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  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review, 4 weeks ago
Dear Guests,
First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday.

Best Regards

Abel Garcia
Manager Senator Banus Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arcos de la Frontera, Spain
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2015 via mobile

We booked the hotel for especially for Valentine's weekend as a romantic break and a little bit of luxury. We were not disappointed. The hotel was decorated beautifully with hundreds of red balloons; even the swimming pool! The bedroom was large with a separate sitting area and a good sized balcony. The staff were efficient and helpful. We enjoyed the buffet breakfasts which provided a wide range of cereals, pastries, cheeses, meat and fruit. There was also a choice of cooked to order bacon and eggs. The only disappointment was the evening Valetine's buffet which was not worth the 35 euros per person. Our break included the use of the spa which we enjoyed very much but it is worth noting that the voucher is only valid for morning sessions and that the spa is closed on Mondays.

Stayed February 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review, March 3, 2015
Dear Guests,

Thank you so much for sharing your experience with us. Please Know that it is our aim that you spend the best days of your holidays with us and this is what we are working for and trying to improve every day.

Best Regards,

Abel Garcia
Manager Senator Banus Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 19, 2014

Booked this hotel for a last minute beak in October and as we didn't pay much I wasn't expecting much! But we were very pleasantly surprised with all aspects of this clean,bright and modern hotel - the spacious room, the free spa, 2 large pools, nice gardens and pool bar. Even the location, just off a busy road wasn't a problem as all rooms were at the back of the hotel with a pool view. Also, as we had no car, it was convenient for catching the bus to Estepona, Puerto Banus & Marbella.

As we were room only, I can't comment on the food, however I can recommend Cocomo restaurant next to the hotel. Good quality meals at reasonable prices. Very popular so booking advised.

I had such a lovely week here that I am planning to return next year and that's something I rarely do.

  • Stayed October 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, CM at Senator Banus Spa Hotel, responded to this review, February 10, 2015
Thank you very much for your kind comments. We are glad to know that they have passed anice stay with us and that he liked the hotel.

Senator Banus Spa Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 25, 2014

Great hotel with very good staff.
We had a suite and couldn't fault it. Good size bedroom and separate lounge. The service in our room was as good as anywhere. And the lady looking after our room was a gem. My only criticism would be the food was disappointing and the restaurant needed more staff. I will come back in May and am really looking forward to it. A great place to rest and a good base for visiting the Costa del Sol.
Thank you to the staff for a qreat holiday.
Simon Lord

Stayed September 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, CM at Senator Banus Spa Hotel, responded to this review, February 10, 2015
First of all thank you for your comments, because it is the best way to learn about the experiences of our guests during your holiday.

Senator Banus Spa Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Senator Banus Spa Hotel

Address: Urb. Benamara, Crta N 340 KM 168, 29680 Estepona, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Estepona
#4 On the Beach Hotel in Estepona
#4 Spa Hotel in Estepona
Price Range (Based on Average Rates): $
Hotel Class:5 star — Senator Banus Spa Hotel 5*
Number of rooms: 146
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Also Known As:
Senator Banus Spa Hotel Estepona, Spain - Costa Del Sol

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