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“Weekend stay, attending wedding nearby ...” 4 of 5 stars
Review of Playabella Spa Gran Hotel

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Playabella Spa Gran Hotel
4.0 of 5 Hotel   |   Costalita s/n, 29680 Estepona, Spain   |  
Hotel amenities
Ranked #12 of 35 hotels in Estepona
Newquay, United Kingdom
Top Contributor
81 reviews 81 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
51 helpful votes 51 helpful votes
“Weekend stay, attending wedding nearby ...”
4 of 5 stars Reviewed September 24, 2012

This was a flying visit. Things that I found very attractive in this hotel, the public areas were mainly marble, green ( with foliage ) and clean - and up kept and maintained spotlessly, staff were very helpful, off street parking available if needed at 4 euros per day. I love the ceramic tile " headboard " it really added to the air of cleanliness in the room. Room fittings were functional but not high fashion, solid and again well kept and practical. If you like dresses might not be enough hangers for a fortnights worth of clothes ( for you non light travellers/ clothes-a-holics) but plentiful hanging space. All the pictures I have seen on internet travel sites I would say are accurate of the hotel, no photographic tomfoolery or strategic camera placements used.
A thing that I found "interesting" ... a charge to use the room safe in this day and age - really?. Surely most people travel with electronic stuff today, necessary security element of room rental.

We had a hire car and I would recommend this to see lovely medieval villages in the mountains nearby other wise you might not appreciate what this region really has to offer, be bold strike out!

What I did not really appreciate was the buffet restaurant. I can appreciate that the hotel is trying to appeal to the broad spectrum of nationalities that use the hotel, I think it kinda misses the mark on this front. Menu then seems fragmented.I did not think that the meats were of particular note - odd for such a gastronomic people. I understand that you wont get acorn fed black pork on this budget, but it could be a lot better. As for civil order and queueing forget it. Get stuck in there or you'll be waiting a while. The big hits at breakfast are the nice croissants and breads ( cut and toast your own ) and the fresh fruit and yoghurts. One poor chap had the job of manning the hot stations - pancakes and eggs to order, stationed too far apart from each other to do both at the same time successfully.
I did not think it was a great value for the lunch I had, but was ok ( but only ok ) for breakfasts.

The hotel was still well occupied even in the mid weekend of September, kids are back at school etc. So there were not many families when we stayed here, but still a mixed age range with maybe forty per cent falling into the mature range - this is GOOD NEWS for me as I don't like to be somewhere with folks screeching through the halls on their way back to rooms after a night out or even spent in the hotel bar. Every body in the hotel appeared to be content - which always makes for a more pleasant stay. Hot water was plentiful, great pressure, adjustable shower jet head. Outside the hotel reception there was a vending machine for water ( a couple of Euros for a large bottle which could be kept in the fridge in your room- perfect ) and an aviary, as well as a little shop, an estate agency office - and a place for Nonna and Poppa to sit under canopied shade while Papa pops up the street to pick up the car.

Great stay for what we wanted, which was a reasonably priced "nice hotel" close to the wedding venue.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Warsaw, Poland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 14, 2012

I stayed in Playabella with my family for a week in August 2012. It is a wonderful place. Hotel guests were mainly from Spain, France and Poland. The hotel staff was polite and helpful. The room with a balcony overlooking the pool was nice. A large bathroom had a shower and a separate round bath. The room was cleaned and the towels were changed everyday. Food was great, everyone could find something to eat (traditional Spanish food, wide range of seafood, delicious deserts, fruits). The pool with slides looks nice, but it is rather for children and it too small to swim for adults. The beach near the hotel is long, wide, but not very clean with stones at the entrance to the sea. However, despite a crystal-blue water, during our 7-days stay, we couldn't swim in the sea, because of jelly fishes (medusas ) in the sea. It is necessary to pay for sun- beds (4 EUR per day) at the beach. Sun-beds near the pool are free. Towels for the beach can be taken from the reception (deposit 10 EUR).
The location of the hotel is far from the town. The nearest supermarket is ca. 20 min from the hotel. By the local bus you can go to Estepona.
The hotel represents good value for money, however the beach was below our expectations. I can recommend the hotel for families with children, particularly those who enjoy staying near the swimming-pool.

Room Tip: Avoid rooms on the ground (1) floor.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 7, 2012

Thought I would write a review after recently spending a couple of weeks there in early June. We thorough enjoyed our stay, the hotel is clean, the food is good, the sun was shining so what more could you want! Ok this hotel is not for you if you like to be surrounded by other brits as it's main patriots are Spaniards and French so everything is geared up for them - Animation/Food etc. This didnt bother us although if your children wanted to join the kids club they may have felt a little left out. There isnt a huge choice in the restaurant but what is there is really good - although just repeated on a weekly basis. We were all inclusive and the drinks were all branded - smirnoff/Absolut vodka, bottled beers - never had that before. It was pretty quiet most of the time we were there so there was no scramble for sun loungers, your right on the beach which is also great and the kids loved the two little water slides. The rooms are fine, clean, plenty of storage, fridge, the bathroom was huge with the biggest bath ever and lots of mirrors.

It was a lovely holiday very relaxing and to answer the all important question - yes I would go back.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Playabella Spa Gran Hotel, responded to this review, August 29, 2012
Dear Guests,

Thank you so much for sharing your experience with us. Please Know that it is our aim that you spend the best days of your holidays with us and this is what we are working for and trying to improve every day.

We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their stay along their holiday in our establishment.

Alejandro Castillo
Gerente Playabella Spa Gran Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vilnius, Lithuania
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed November 22, 2011

My family and I stayed 3 days in Oct at this seaside hotel. The rooms were fairly large and comfortable with a nice balcony overlooking the pool area. Also large and nice bathroom. The food at the hotel is mostly big buffet style and is really not worth the money - especially considering the many great restaurants you can find in Estepona and surrounding areas. Although you do have everything you need at the hotel, you need a car if you want to go elsewhere as there is nothing located within walking distance. After our departure we realised that we had forgotten our youngest daughters absolute absolute favourite teddy bear in the room. We called the hotel a few times and after the next day they confirmed that they had found it. We were very happy and offered the hotel to transfer money to cover their cost for shipping the toy back to our home address in Denmark but they refused to arrange to send anything to us as they said "their hotel policy was never to send any lost items to their customers". They would keep it but someone had to come and pick it up in person otherwise they could not help us as the hotel would be closing down for winter season. Obviously there was not much we could do sitting 3000 km away in Denmark with a 5 year old girl with a broken heart for having lost her favourite teddy bear and not being able to get it back due to "hotel policy". Worst and most miserable service I have ever experienced and certainly not worthy of a 4-star hotel. Definitely not going back !

  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2011

I stayed at this hotel two years ago and my stay was excellent. We stopped in a room that had a seaview and a balcony to die for onto a swimming pool that was fantastic. I would definatley recommend this hotel to anybody staying in Marbs absolutely loved it and if I had the chance again would definatley go back. The staff were very friendly and polite and got you in to the swing of things

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Playabella Spa Gran Hotel, responded to this review, September 26, 2011
Dear Guests,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

We once again thank you and are looking forward welcoming you to any of our establishments.

Best Regards!

Alejandro Castillo
Gerente Playabella Spa Gran Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cork, Ireland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 15, 2011

We spent a week here recently and loved it. The food was good and varied, the hotel was very clean and the staff were friendly. We were on the 3rd floor and had absolutely no problem with noise. We paid over €300 extra for a suite with a sea view which was probably a mistake as we couldn't really see the sea because of the palm trees and it didn't include a sitting room, (that would have cost an additional €150). However, it did have loungers on the balcony (which double rooms don't) and access to another, much quieter pool. The bus stops for Marbella and Estepona are just a short walk from the hotel, run every half hour and cost about €2.00 each way. I'd recommend this hotel to senior travelers and also to families with young children.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
P-Stor, Gerente at Playabella Spa Gran Hotel, responded to this review, May 23, 2011
Dear Guests,

I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide.

We once again thank you and are looking forward welcoming you to any of our establishments.

Best Regards,

Alejandro Castillo Aguilar
Gerente Playabella Spa Gran Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gibraltar
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 8, 2008

Very good clean Hotel with excellent entertainment facilities.
We stayed in a suite which was very good value for money, very modern and large.
Food in the hotel was excellent a wide choice and many dishes cooked fresh.
Staff very helpful and friendly.

  • Liked — friendliness of staff
  • Disliked — nothing
  • Stayed October 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Playabella Spa Gran Hotel

Address: Costalita s/n, 29680 Estepona, Spain
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Estepona
#8 Spa Hotel in Estepona
#9 Family Hotel in Estepona
#9 On the Beach Hotel in Estepona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Playabella Spa Gran Hotel 4*
Official Description (provided by the hotel):
In the heart of the Costa del Sol where sun and golf reign supreme, the Playabella Spa Gran Hotel enjoys a beachfront location in the town of Estepona. ... more   less 
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Also Known As:
Playabella Hotel Gran
Gran Hotel Playabella
Playabella Spa Gran Hotel Estepona, Spain - Costa Del Sol

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