We went for a week in May and were staying the previous week in another resort so went to check out this complex before we arrived. We could not see the apartment that we were going to stay in as we were told that it was occupied so this in itself was not a problem. However when we arrived we were very disappointed to find a dark dingy and damp smelling apartment on two levels. Outside was a courtyard with an air conditioning unit, a scruffy table and a few chairs and two sunbeds stacked up against the wall. The outside area was a little depressing.
That evening wanted a shower and the water was cold. We noticed that the hot water had been turned off which was poor as the apartment had been occupied the previous week.
I went to reception to express my concern and immediately we were offered a different apartment which was very nice. This had a lovely outside area with a barbecue and a nicely tiled courtyard. This completely changed our view from an extremely negative experience to a positive one.
We only eat once in the resort in the restaurant next to the beach. The food was very good.
The resort itself is next to a main road but no traffic noise as the apartments are well away from the road.
There are a good selection of restaurants over the road.
The gardens are well kept and there are a few outdoor pools. The indoor pool is poor and is very small. The gym is also small and very poor.
In summary, overall a good resort but check which apartment you are getting prior to arrival.
- Also Known As:
- Villacana Hotel Estepona
- Villacana Estepona, Spain - Costa Del Sol