My previous review was removed because my experience was so bad here that I worded it perhaps too strongly. I'll keep this brief. I do not believe that this hostel is trustworthy. My experience was that having booked a stay here, I arrived late at night to discover that actually they had no room for me. They moved me to a very unpleasant alternative accommodation. I informed them that I wanted to leave as this was not what I had booked. On my return I discovered that I had been charged to my credit card for nights I did not stay, even though they had been unable to provide me the room I had booked. I have tried for several months to recover the money through the travel agent and then the hostel, unsuccessfully.
On these grounds that 1) the room booked was not provided and b) they were unwilling to refund me for nights I did not stay when they did not maintain the booking, I conclude that they are untrustworthy and cannot recommend them.
Doubtless they will complain again about this review - naturally they do not want this story to impact on their reputation and business, I just wish they had thought of that at the time and not now!
- Official Description (provided by the hotel):
- Hospederia Luis de Gongora is located in the historic area of the city. The property is in a callejita next to beautiful Trinity Church and School of Fine Arts of Cordoba, just in the city center of Cordoba, joining the commercial area and the famous Jewish Quarter. This area is declared by UNESCO as World Heritage section. The Hospederia takes its name from adjacent house where he lived and died the poet and playwright Luis de Gongora , maximum exponent of the literary movement known as culteranismo in the Spanish Golden Century. Thanks to its location, customers have all the main tourist attractions and monuments of city like the Mosque-Cathedral, Alcazar of Christian Kings, Synagogue or the Roman Bridge, all of them are 2 minutes walking distance around the property. There are also bars, restaurants and shops next to la Hospederia. The property has 19 rooms, all with private bathroom, TV, radio, air-conditioning, heater system and free Internet access. It also has a nice patio and lounge for its clients. ... more less
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