The staff in this hotel certainly make up for some of the shortcomings of the property. I had the pleasure to be part of the Australian Culinary Olympics teams for 10 days at this hotel, and without a doubt the staff went out of their way to assist where ever possibel, even to the extent to trying to find extra kitchens closer to Erfurt. Having said this, there are minor problems with the hotel, such as loose tiles in the bathroom, potentially dangerous, as they dislodge getting out of the tiny shower stall. Also, anyone with a problem walking up three flights of stairs with their luggage might look for a different hotel, there is no lift. It is very handy to the railway station - just over the road, as are the public buses. A good breakfast (although no changes to the offerings over 10 days) is included, the restaurant is also the bar during the evening, and thankfully it is non-smoking.
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