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“A nice hotel” 4 of 5 stars
Review of Holiday Inn Luebeck

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Holiday Inn Luebeck
4.5 of 5 Hotel   |   Travemuender Allee 3, 23554 Lubeck, Schleswig-Holstein, Germany   |  
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Ranked #7 of 57 Hotels in Lubeck
Manchester, United Kingdom
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
Reviews in 33 cities Reviews in 33 cities
16 helpful votes 16 helpful votes
“A nice hotel”
4 of 5 stars Reviewed 4 weeks ago

Spent one night here travelling on business. The hotel was nice with big rooms. The food at dinner and breakfast was good also. I would definitely consider using this hotel when I go back again in the future.

Stayed October 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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94 reviews from our community

Traveler rating
    32
    42
    16
    3
    1
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29
19
4
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Brussels, Belgium
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just outside the old city wall you find this hotel with with good parking facilities. Modern rooms and a modern restaurant, but I prefered a more classic "Bierstube" a cross the road. Rich breakfast but no soft boiled eggs.

Room Tip: Some traffic up front, better on the back side.
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  • Stayed November 2014, traveled solo
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Luebeck, responded to this review, 1 week ago
Dear Kas2356,

Thank you for taking the time to share your thoughts regarding your stay at our hotel. It is nice to read that the parking facility is well to your liking. However, it is disheartening that the modern design of our property particularly the restaurant did not suit your taste. We value all the feedback we receive as this is our best resource for improving guest satisfaction.

Again, thank you for staying with us and we do hope you would consider us again when you return to Lubeck.

Sincerely,

Divina P.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Top Contributor
70 reviews 70 reviews
58 hotel reviews
Reviews in 39 cities Reviews in 39 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent 4 nights here. There is nothing wrong with the hotel. There were a few things missing that prevent me give it a higher rating.

The breakfast was superb with an excellent selection. Staff was friendly. Bar was nice.
Room was newly renovated (very basic), clean. Same with bathroom.
5 minutes from the Altstadt, 25 minute walk to train station.

WiFi required new code every 24 hours which you had to pick up at desk. After getting code, I didn't have any problems.
No safe in room. You had to take anything to lobby and then carry a key.
No bureau in room. The closet had shelves but space was limited for 2 people.
Kettle and tea, instant coffee (a negative). Used tea, never replaced. 2 complimentary waters replaced.
VERY thin towels and no facecloths. There was a hairdryer.
Thin walls. The guy in the next room showered and called somewhere at 2 a.m. every night. We heard every word.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Luebeck, responded to this review, 2 weeks ago
Dear tohhall,

Thank you for taking the time to share your thoughts regarding your stay at our hotel. We are pleased to read that you found our location good, the rooms comfortable, and that you enjoyed your dining experience at our property. On the other hand, it is regrettable that some amenities in the rooms and services received fell below your expectation. Your feedback is of great importance to us and allows us to monitor and improve the quality and services we offer.

Once again, thank you for staying with us, and we look forward to welcoming you back on your next future visit.

Sincerely,

Divina P.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allevard, France
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 18, 2014

I arrived at 10:45pm on a Sunday night after being unable to check in to another hotel that I had booked.
The staff spoke excellent English and were very helpful. They quickly assigned me a room which was large and had a very comfy bed. After dumping my stuff I was back down in the bar tucking into a nice meal with a glass of wine. Excellent!

Parking is also free if you park outside. It is not guarded but there is also a garage should you wish to pay.

The pool looked nice but I was unable to take advantage this time.

The breakfast was also very good, with both cooked and fresh food on offer.

Stayed November 2014, traveled on business
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Tel Aviv, Israel
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 22, 2014

We got there with two kids at 1AM, and received a very professional welcome. Took a suite which was very comfortable. The rooms are very spacious, with two full bathrooms, and breakfast was generous. There is easy parking near by the hotel. We enjoyed our stay very much.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherman, CT
1 review
5 of 5 stars Reviewed October 17, 2014

I've spent 3 weeks of the last 8 here, and can attest that it is great. The staff speak English very well, and are happy to do so. Pleasant greetings are abound from every staff member any time of day. All requests are handled immediately, with enthusiasm and a smile. Yes, the internet situation weird, but it is, what it is. Just more reason to interact with the staff and it works fine.

And now for the best part of the hotel. The staff is wonderful. I am unabashedly American and am not excited about traveling abroad. My only consolation is that Aslan, Jannik, Janna, Vivien, Lara, Susann, and countless others will be welcoming me everyday. They make a home, way-away from home, and this review is for all the them. If you choose not to stay there, it is your loss. Danke Schöen Holiday Inn Lubeck! Hope to see you soon.

Stayed October 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 10, 2014

I have stayed her for business. The hotel is located within walking distance from the city center, which is a pro. The rooms are nice and clean, with coffee and tea facilities. No noise from your neighbours, so you can have a good sleep here. I have also eaten in the restaurant, and the dinner buffet is very good, as well as the breakfast was. I only missed cappucino in the morning in the restaurant. The staff is very friendly.
The hotel has facilities for excercising, but during my stay, it was not able to go for a swim, because the pool was closed for a group of ladies with an instructor. To me, this is unbelievable, to have the pool closed at 5 pm, when all the guest are returning to the hotel. And as a result, I did not try the sauna as well.
The internet is very poor. For a modern hotel it is unbelievable to have a new code every 24 hrs, so you have to go back to the reception to ask for a new code. And then, the connection was very slow. I was even unable to connect to the network! I thought it was my computer that stopped connecting, but at another WIFI spot in another place, it worked perfect. So Holiday Inn, this can better!
And I could not find the stairs for going up or downstairs. Now, I had to take the elevator every time that was very slow..

Room Tip: The rooms on the fourth floor are beautiful.
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  • Stayed September 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Luebeck

Address: Travemuender Allee 3, 23554 Lubeck, Schleswig-Holstein, Germany
Phone Number:
Location: Germany > Schleswig-Holstein > Lubeck
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lubeck
#4 Luxury Hotel in Lubeck
#4 Business Hotel in Lubeck
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Luebeck 4.5*
Number of rooms: 159
Official Description (provided by the hotel):
Welcome to Hotel Holiday Inn Lübeck. Located directly at historic Burgtor, not far from numerous sights (Holstentor, Buddenbrookhaus etc.), with us you will experience sincere hospitality that is so typical of our Hanseatic city! We welcome our guests in a new look, thanks to the extensive modernisation in 2013. Clear design with an atmosphere of wellness and the balanced interaction of exclusive materials also bring our motivation to the point optically: to create a “home away from home” for you.After a day with sightseeing or meetings our guests can relax in the spacious fitness and wellness area with heated pool, cardio devices and two saunas. You will find a mixture of lifestyle and dining culture in the newly designed KOCHWERK Lübeck restaurant with adjacent sun terrace. Due to the skilful mixture of modern “living room and British club” atmosphere, this is perfect for a dynamic business lunch or a relaxed, enjoyable evening. The kitchen offers you the “best of” local and international specialities. The tasty cocktails in our modern bar with lounge flair and SKY TV channels are also recommendable. Conferences and family celebrations also find the suitable setting in our 10 flexible event rooms for up to 350 people. WLAN is available to you free of charge throughout the entire hotel.35 free parking spaces at the hotel and an underground garage with 65 parking spaces ensure a relaxed arrival. ... more   less 
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Also Known As:
Scandic Lubeck lübeck
Scandic Lubeck Hotel lübeck
Holiday Inn Lubeck

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