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“confort and location” 4 of 5 stars
Review of Novotel Leipzig City

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Novotel Leipzig City
4.0 of 5 Hotel   |   Goethestrasse 11, 04109 Leipzig, Saxony, Germany   |  
Hotel amenities
Ranked #14 of 102 Hotels in Leipzig
Top Contributor
55 reviews 55 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
43 helpful votes 43 helpful votes
“confort and location”
4 of 5 stars Reviewed June 27, 2014

Clean rooms, soft towels and friendly staff. The University and de old city centre is just behind the building, as well as the best shopping area. Restaurants around are also very nice, Garage parking is, however, small.

Room Tip: all good, apparently
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Leipzig-City, Guest Relations Manager at Novotel Leipzig City, responded to this review, June 29, 2014
Dear guest,
we very much appreciate your comments regarding your stay at the Novotel Leipzig-City. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely
Novotel Leipzig City
-Guest Relation Management-
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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612 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Tel Aviv, Israel
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 19, 2014

I was again in the Novotel for a business 1-week stay.in May 2014. This is my second stay, and I did it because the proximity to the train station (1 minure walk). However, even though last time the Wi-Fi was not free, this time it was, but in a very slow speed, so they can charge you if you request a faster connection. The breakfast fee is 15 Euro, which is very high. Finally , the rooms are still basic, and the receptionists give poor service to the visitors.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Leipzig-City, Guest Relations Manager at Novotel Leipzig City, responded to this review, May 22, 2014
Dear hotelguest,
Thank you for taking the time to tell us about your experience at the Novotel Leipzig-City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely
Novotel Leipzig City
Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester, England
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 27, 2014

The hotel is easy to find if arriving from the station. Go to the west exit and the hotel is directly opposite. If you come out the main central exit, cross the road turn left and walk for 200m. The outside rooms (odd numbers) are sunnier but overlook the road and trams and therefore noisier especially if you like to sleep with the window open. This is what we had. If I visited again I'd ask for an inner room for more quiet though I think these may not have as much natural light. The receptionist was welcoming and spoke good English. The room was a good size, furnishings and fittings were in good order and it was spotlessly clean. All that I'd expect from a hotel in this chain, which I've always found reliable. I thought 15 euro for breakfast was a little steep, but had this on our final morning for convenience. I take it back it was well worth it. An excellent spread and selection of foods,with a well organised and managed team that served coffee, cleared plates and replenished food seamlessly. Given kids eat free if the parents eat, it was understandably popular with families on the morning we were there. As central Leipzig is fairly well contained, the hotel is within easy walking distance of all the main sites. Recommended. I'd certainly stay again.

Room Tip: Even numbered rooms are quieter
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Berlin, Germany
Top Contributor
109 reviews 109 reviews
37 hotel reviews
Reviews in 42 cities Reviews in 42 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed April 24, 2014

Located right next to the main train station, which gives you transport connections to all of Leipzig, the location couldn't be better.

The staff is friendly, rooms are spacious and comfortable. Shower always had hot water and good water pressure.

Nothing more you could ask.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melbourne, Australia
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 31, 2014

Location was close and within walking distance of the city centre. The place itself was a bit shabby, with a posse of smokers clogging up the entrance (not the best place for the smoking area) but the service was prompt and friendly.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
4 of 5 stars Reviewed January 30, 2014

Perfect place for a short business trip. Convenient to the train station. Did not eat at the hotel, but saw several people in the restaurant every night and morning. It's basically a nicer version (and bigger) of the ibis hotel chain.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Leipzig City

Address: Goethestrasse 11, 04109 Leipzig, Saxony, Germany
Location: Germany > Saxony > Leipzig
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#6 Family Hotel in Leipzig
#12 Luxury Hotel in Leipzig
#14 Romantic Hotel in Leipzig
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Leipzig City 4*
Number of rooms: 200
Official Description (provided by the hotel):
The Novotel Leipzig City is in the heart of this university town, opposite the historic main train station and close to renowned attractions such as the Opera, the Gewandhaus concert hall and St. Thomas Church. This 4 star hotel welcomes guests from around the world with 200 spacious rooms, a fitness centre with massage and sauna and a restaurant with a charming courtyard. Ideal for a business trip, we are close to the exhibition centre and airport and offer nine meeting rooms with modern facilities. ... more   less 
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Also Known As:
Accor Leipzig City
Novotel Leipzig
Leipzig Novotel

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