This hotel chain is developed from a lean strategy and the concept may have worked well if it wasn't for the terrible service we experienced. The hotel is well situated and the small rooms are nicely decorated, but never have I been treated this way in a hotel! The extremely arrogant Mr. Jörg at the front desk seemed to take a personal pleasure in humiliating us. First he gave us the farthest room at the outer corner of the sixth floor ( we had a lot of luggage and it was 35 degrees celsius). Secondly, he was extremely rude when asked if the wifi doesn't support Mac (it just doesn't!) and if the hotel did have a safe (it's a 2 star hotel, he spat, when a simple no would have done). At the end we left the hotel for another. My advice: If he still works there, then avoid him or don't go!
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- Also Known As:
- Hotel One Leipzig