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“Hilton Hotel Dresden” 5 of 5 stars
Review of Hilton Dresden Hotel

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Hilton Dresden Hotel
4.5 of 5 Hotel   |   An Der Frauenkirche 5, 01067 Dresden, Saxony, Germany   |  
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Ranked #11 of 124 Hotels in Dresden
staffordshire
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Hilton Hotel Dresden”
5 of 5 stars Reviewed June 29, 2012

We have just returned from our third visit to this wonderful hotel. This time we stayed for 9 nights in a suite - we had full use of the executive lounge. The suite was on 2 floors with a large lounge on the ground floor then we went up some beautiful wooden stairs to a large bedroom, dining area, office area and large bathroom.
All I can say is that this is the cleanest friendliest hotel we have ever stayed in. From our arrival to our departure we really felt like valued guests. On our first night we arrrived late and so decided to have a meal sent to our room. It was marvellous and so reasonable in price - the service was first class.
The only thing I would request is that the satellite television is improved to receive some English speaking programmes - but that is a minor detail in this wonderful hotel.
Dresden is a true hidden gem. A wonderful place to visit with so much to see and do. We also find it very inexpensive on a day to day basis and there is an abundance of quality shops and supermarkets close to the hotel.
We fly from Manchester and as there is no direct flight available I would recommend to go with Lufthansa via Dusseldorf (try to avoid the madness of Frankfurt airport).
All I can say now is that we look forward to visiting Dresden and the Hilton again.
Thanks to all the management and staff for making it such a memorable holiday.
It was a hotel bill we were very happy to pay -excellent value for money, booked on the Hilton website and clicked on the offers for the suite.

Room Tip: Choose an executive lounge room - well worth the money.
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Dresden, Guest Relations Manager at Hilton Dresden Hotel, responded to this review, September 19, 2012
Dear User victorsj,

Thank you very much for your detailed review regarding your recent stay at the Hilton Dresden.
We very much appreciate your comments, especially as our regular guests, as they help us to continuously improve our services.

Therefore we are very thankful about your suggestions regarding the TV-Channels offered in our guest rooms.

We devote ourselves to offer you the best services and a charming stay and looking forward to welcoming you at the Hilton Dresden soon.

Best regards
Hilton Dresden Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 19, 2012 via mobile

The Hilton Dresden was a very convenient place to stay. Lovely facilities (pool and gym) and helpful friendly staff. Definitely recommend.

  • Stayed March 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Dresden, Guest Relations Manager at Hilton Dresden Hotel, responded to this review, September 26, 2012
Dear User Mrdingley,

Thank you for choosing the Hilton Dresden and for the nice words in your review.

We are glad that your stay was memorable and that you enjoyed our services.

We hope you will visit Dresden again soon and we will have the chance to welcome you
again in our hotel.

Best regards
Hilton Dresden Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brentwood, TN
Top Contributor
161 reviews 161 reviews
36 hotel reviews
Reviews in 99 cities Reviews in 99 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed June 16, 2012

We really enjoyed staying at this hotel. From the very first moment at check-in, the hotel staff was extremely courteous and efficient. Our room is large and modern, clean and comfortable. The breakfast buffet offers all you could want. The hotel is in excellent proximity to everything in the old city of Dresden, so all the sites are easily reached. You do have to pay for internet, (shame on you, Hilton) but the staff said that would change next year. Also, there appears to be a 5 Euro charge to use the wellness center - a bad move on Hilton's part too. All in all though, the hotel is a good place to stay to visit Dresden and I would come here again.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Dresden, Guest Relations Manager at Hilton Dresden Hotel, responded to this review, October 18, 2012
Dear User poettraveller,

Thank you very much for taking the time to write this review. We very much appreciate your comments as they help us to continuously improve our services.

We sincerely apologize for the inconveniences caused by our Internet Service. We are happy to inform you that we will be able to offer free internet access in the public areas of our Hotel to our guests by January 2013.

Furthermore we would like to clarify the situation regarding the charge at our LivingWell Health Club for you. All our guests were able to use our LivingWell Health Club facilities including Sauna, Pools and Fitness equipment free of charge. However we are charging EUR 5,00 per Person if our guests would like to attend one of our fitness trainings.

We thank you very much for having stayed with us and would be excited to welcome you again as our guests when you plan to visit Dresden again the next time.

Best regards
Hilton Dresden Team
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Oxford
Top Contributor
61 reviews 61 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 14, 2012

We have just returned from Dresden with friends. Fabulous city - but this hotel was top notch. From the minute we rolled up in our car, and a doorman appeared to help with luggage and park the car; the beautifully appointed, quiet, spacious bedrooms with gleaming bathroom, comfortable bed; the substantial, tasty breakfast; the friendliness of the staff... we couldn't fault it. We gave positive feedback on our second day, and were rewarded with a personal card of thanks from the manager with a bowl of fruit - in each of our rooms! In addition, lovely pool and hot tub, together with fitness centre. And the location - perfect for the delights of the Altstadt. Look on Expedia for deals - it wasn't much more expensive than the much less comfortable one we'd experienced in Berlin.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Dresden, Guest Relations Manager at Hilton Dresden Hotel, responded to this review, October 18, 2012
Dear Yvonne,

Thank you for choosing the Hilton Dresden and for the nice words in your review.

We are glad that your stay with friends was memorable and fulfilling. Your comments have been shared with all our Team Members.

Your loyalty to Hilton Worldwide is highly appreciated and we are looking forward to welcoming you back to Hilton Dresden in the near future.

Kind regards,
Hilton Dresden Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
devon
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 13, 2012

A good hotel which was excellent value for our discounted weekend rate. Room was large and perfectly pleasant. Good gym, excellent pool. Helpful staff, particularly the concierge and porters. Within 50 yards of the Frauenkirch in the centre of historic Dresen, so I am sure it can get busy at peak tourist season. However. we loved being able to stroll out into the streets of baroque Dresden. Only disappointment was the Rossini restaurant, where the food did not live up to the hype, and the wine list was poor. We sent back our first bottle because it was undrinkable ( a first for us, so not our usual behaviour!) and the alternative was drinkable but uninspired. Half the wines on the list were described as tasting of two fruits from a list of five choices. In defence of the restaurant, there was no hesitation about substituting for our first choice of wine, the waiters were helpful and the view of the Frauenkirch was great.
Overall I would cheerfully recommend the Hilton if your budget does not stretch to out and out luxury.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Dresden, Guest Relations Manager at Hilton Dresden Hotel, responded to this review, October 19, 2012
Dear User Barum_mike,

It was a pleasure having you as our guests at the Hilton Dresden. Thank you for taking the time to review our hotel.

Although it makes us happy to read that you enjoyed your stay in general, we are disappointed to find out about the experiences you made at our Restaurant Rossini.

We sincerely apologise for the impression left by the quality of food and drinks offered. Rest assured that your remarks are taken most seriously and were discussed internally in details. Your information helps us to continuously improve our services and is therefore highly appreciated.

We thank you very much for having stayed with us and would be excited to welcome you again as our guests when you plan to visit Dresden again the next time.

Best regards,
Hilton Dresden Team
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Singapore, Singapore
Top Contributor
64 reviews 64 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 30, 2012

The place is fantastic. Service is great and breakfast is fantastic! Service staff is always alert and Housekeeping delivers your needs very timely. Room is large and very comfortable. Full gym but swimming pool is pathetic. It's more like a paddling pool. Location is in city centre. Very convenient. So yes, it's a place to stay.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Dresden, Guest Relations Manager at Hilton Dresden Hotel, responded to this review, October 19, 2012
Dear Esther,

Thank you for choosing the Hilton Dresden and for the nice words in your review.

We are glad that your stay with friends was memorable and you enjoyed our services.

We hope you will visit Dresden again soon and we will have the chance to welcome you again in our hotel.

Best regards,
Hilton Dresden Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alpharetta, Georgia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 24, 2012

The picture showing the proximity to the Frauenkirche is no exaggeration--this hotel is really just baby steps away from the main square, all the restaurants, and most of the attractions in Dresden. It was so lovely to be able to pop into the hotel whenever we needed refreshing. I can't stress enough how wonderful the location is. On top of that, the hotel is a nice place to be on its own. We were on the "Executive Lounge" floor, which meant we probably had a bit more luxurious experience (private concierge, 24/7 lounge with complimentary food and beverages appropriate for the time of day), but the general hotel services were quite nice. Our luggage had been lost somewhere between New York and Berlin, and here we were in Dresden, and the staff tried to make us comfortable. When our luggage arrived, they called us right away and had it waiting in our room for us when we returned. The front desk staff was of the "go the extra mile" variety, so they helped us with train schedules, tickets, etc. The rooms and halls were what you'd expect from an upscale Hilton--clean, roomy, well appointed. I would highly recommend this hotel to anyone wanting a central Dresden experience.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management-Dresden, Guest Relations Manager at Hilton Dresden Hotel, responded to this review, October 19, 2012
Dear User CathyTencza,

We really appreciate your nice words and would like to thank you on behalf of the Hilton Dresden Team for your review.

We devote ourselves to offer you the best services and a charming stay. With pleasure we read that you very enjoyed your stay with us and that our services and facilities met your expectations fully.

Your loyalty to Hilton Worldwide is highly appreciated and we are looking forward to welcoming you back to Hilton Dresden in the near future.

Kind regards,
Hilton Dresden Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Dresden Hotel

Address: An Der Frauenkirche 5, 01067 Dresden, Saxony, Germany
Phone Number:
Location: Germany > Saxony > Dresden
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Dresden
#7 Spa Hotel in Dresden
#8 Romantic Hotel in Dresden
#10 Luxury Hotel in Dresden
#12 Business Hotel in Dresden
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Dresden Hotel 4.5*
Number of rooms: 333
Reservation Options:
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Also Known As:
Hilton Dresden
Dresden Hilton

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