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“Terribel and expensive WIFI” 2 of 5 stars
Review of The Westin Bellevue Dresden

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The Westin Bellevue Dresden
4.5 of 5 Hotel   |   Grosse Meissner Strasse 15, 01097 Dresden, Saxony, Germany   |  
Hotel amenities
Ranked #25 of 123 Hotels in Dresden
Copenhagen, Denmark
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Terribel and expensive WIFI”
2 of 5 stars Reviewed July 22, 2014

Everything cost extra here, no information that the rate was excluding breakfast. Machines in fitness not working properly. Terribel and expensive WIFI that does not work! Extra bed for kid first not possible then possible at €30 (without breakfast). But the bar staff was nice.

  • Stayed July 2014, traveled on business
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHennig, Leiter Gästebetreuung at The Westin Bellevue Dresden, responded to this review, August 5, 2014
Dear User,

We would like to thank you for providing a description of your experiences with us and with Tripadvisor.
We sincerely apologize for the inconveniences caused and regret very much the unfortunate impression you gained during this stay.
Thank you again for taking the time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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588 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Bury St. Edmunds, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 15, 2014

This hotel has a stunning location and arts of it are pretty as a picture - the iconic view on the hotel brochure is of the old part of the hotel at the back, next to the river. The windows of the breakfast room look straight out over the river Elbe to the old city which is just a short walk away over the bridge. At the river's edge just a few metres from the hotel garden is a picture frame through which you can see the view painted by Bernardo Bellotto, sometimes called 'Canaletto# after his more famous uncle. Bellotto's painting of the view from the hotel, along with others, hangs in the art museum on the other side of the river. Breakfast was an extra €21 but worth it if you had time for a leisurely full buffet, Internet prices were high at €15 for 24 hours but we were able to connect up to six devices.

Room Tip: Although the view from the bedroom was less inspiring than the view from the back (we overlooked the...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHennig, Leiter Gästebetreuung at The Westin Bellevue Dresden, responded to this review, August 5, 2014
Dear Judith,

Thank you very much for your kind comments which have been gratefully received. I am very glad to read that overall you had a nice stay at our Hotel.
Thank you for sharing your experiences at our hotel on TripAdvisor!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

Starwood apparently bought a chain of the top former GDR hotels after the Wall came down and it really worked.
This was my first time here but have stayed at the Westin in Berlin Mitte several times and had similar great experiences. Best location,top quality construction and top quality staff.

Will stay here next time !

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHennig, Leiter Gästebetreuung at The Westin Bellevue Dresden, responded to this review, August 5, 2014
Dear Andrew V,

Thank you so much for your review and for your recommendation. We loved to read your comment as it of course we are pleased when our guests were happy with their stay here. We hope it was not your last and we are looking forward to your next Dresden stay! The Westin Bellevue Dresden Team
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Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

Very good hotel in great location at walking distance from the old city
Staff was very helpful
quiet and relaxed area
we ordered room facing the old city, the view was limited
Room was cleaned and with all what we needed

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHennig, Leiter Gästebetreuung at The Westin Bellevue Dresden, responded to this review, August 5, 2014
Dear User,

Thank you very much for your excellent comment on TripAdvisor.
I am delighted to read, that you enjoyed your stay at The Westin Bellevue Dresden and considered our staff.
We look forward welcoming you soon back to Dresden!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kilwinning, United Kingdom
Top Contributor
63 reviews 63 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 8, 2014

I have both very good and slightly discouraging memories of this hotel. Positives, the best bed I slept in of all hotels I've visited this year. Plus upgrading to the grand river view was money well spent. The disadvantages the view means you are not all that close to the action in comparison to the competitors. The main reception and corridors are tired looking, our corridor looked like a 1980s cruise liner. The rooms have been updated and look much better a few points are a hit dated but more pleasant than other areas.

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHennig, Leiter Gästebetreuung at The Westin Bellevue Dresden, responded to this review, August 5, 2014
Dear guest,

Thank you very much for your comment regarding your stay at our hotel.
Your The Westin Bellevue Dresden Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Top Contributor
58 reviews 58 reviews
8 hotel reviews
Reviews in 28 cities Reviews in 28 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 2, 2014

The main building was a kind of castle , nice and charming. We slept in this part of the hotel with a beautiful view over the river. The two sides wings have been recently built and are not pretty at all. The swimming pool is still from the 80' and the spa is very small. Breakfast room is huge! Overpriced.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHennig, Leiter Gästebetreuung at The Westin Bellevue Dresden, responded to this review, July 3, 2014
Dear guest, thank you for your comment on tripadvisor. Yours The Westin Bellevue Dresden Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed June 29, 2014

Friendly helpful staff and good food. Very big rooms. Not so many TV channels.
The beds are OK.
No free WiFi! WiFi cost 17€/ day, and 75€ week. If you want to use your smart phone as WiFi hub you usually only get VERY slow connection inside the hotel. Even small e-mails took forever to download. Don't they have 4G in Germany 2014?
The hotel have put a water bottle on the desk in the room. Usually it is free, but this hotel sells it for 5,9€. On all hotells I visited the water put on the desk is free. The drinks in the mini bar cost.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHennig, Leiter Gästebetreuung at The Westin Bellevue Dresden, responded to this review, July 3, 2014
Dear Guest,
We would like to thank you for your honest and constructive feedback and of course for having taken the time to share your experience with us. Your The Westin Bellevue Dresden Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Bellevue Dresden

Address: Grosse Meissner Strasse 15, 01097 Dresden, Saxony, Germany
Location: Germany > Saxony > Dresden
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Dresden
#11 Spa Hotel in Dresden
#18 Romantic Hotel in Dresden
#19 Luxury Hotel in Dresden
#20 Business Hotel in Dresden
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Westin Bellevue Dresden 4.5*
Official Description (provided by the hotel):
In the heart of the city, surrounded by picturesque gardens along the banks of the river Elbe, The Westin Bellevue presents Dresden’s famous “Canaletto view“ of the baroque city centre’s skyline. The Church of Our Lady, the Semper Opera house and the Green Vault are only a footwalk over the bridge away. Enjoy the young part from Dresden, Dresden Neustadt awaits you with restaurants, bars and cafés. Start your day right with our Super Foods breakfast at our restaurant Palais with terrace. Refresh your senses in the spacious wellness area” Bell´Acqua Spa” with pool, sauna, solarium and fitness area.Eat well at our restaurant Canaletto. The chef Marko Poike-Wenzel will take you on a culinary journey through the German cuisine with Mediterranean influences. The Café-Bar „Pöppelmann“ combines the charm of a coffeehouse with the atmosphere of an elegant bar and welcomes you for lunch, coffee specialties or a cocktail. During the summertime you enjoy your drinks at the baroque courtyard with Italian flair. Cool down in our beergarden “Elbsegler”. Comfortable furniture next to barbecue specialities and a cold beer provide the perfect place to feel good and relax. ... more   less 
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Also Known As:
The Westin Bellevue Dresden Hotel Dresden
Westin Bellevue Dresden
Westin Dresden
Dresden Westin

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