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“Excellent hotel near city attractions” 5 of 5 stars
Review of Holiday Inn Express Dresden City Centre

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Holiday Inn Express Dresden City Centre
3.0 of 5 Hotel   |   Dr-Kuelz Ring 15A, 01067 Dresden, Saxony, Germany   |  
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Ranked #20 of 125 Hotels in Dresden
Certificate of Excellence 2014
Scotland
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Excellent hotel near city attractions”
5 of 5 stars Reviewed September 17, 2013

We were in a 6th floor room at the back of the hotel. Despite being close to the lift, it was extremely quiet at all times. The room was very clean and comfortable with thick curtains to keep out the light. Tea and coffee facilities were provided in the room. The staff were very well trained. The breakfast was good (better than my limited experience of Holiday Inn Express hotels in the UK) though the restaurant tended to be very busy (except between 7 and 7-30). There are plenty of good value restaurants behind the hotel towards the river. There is a department store opposite the front of the hotel - Karstadt - with a limited supermarket in the base.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRSCC, Leiter Gästebetreuung at Holiday Inn Express Dresden City Centre, responded to this review, September 28, 2013
Dear DougScotland,

Thank you for your feedback in regarding your stay at the Holiday Inn Express Dresden City Centre.

We are very pleased to note that everything was to your satisfaction and would be glad to welcoming you again as our guests in the nearest future.

Best regards


Anna Tobias
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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501 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Melbourne
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 14, 2013

This hotel is located within walking distance to the old city sights it is also about 7 minutes walk from the main station all the way through a pedestrian mall.we were on the 7th floor looking out over a park at the rear the room was really quiet and air conditioning in room was very good the bathroom was fantastic the best shower it was huge the beds were also good.
We didn't like the breakfast due to the chaotic nature of the place too many people and poor design of the area and basic food.no free wifi was also a negative

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRSCC, Leiter Öffentlichkeitsarbeit at Holiday Inn Express Dresden City Centre, responded to this review, September 28, 2013
Dear MelbourneGary,

thank you for choosing our Holiday Inn Express Dresden City Centre.

We are glad that you like our rooms, the staff and the location.
But we are terribly sorry that you didnt enjoyed the breakfast.Your opinion is very important to improve our service and quality constantly.

We would be pleased to welcoming you again as our guest to convince you of our service.

Best regards


Anna Tobias
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gutersloh, Germany
Top Contributor
58 reviews 58 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 26, 2013

Stayed here for 4 nights in July and was impressed with the way we were greeted by the reception staff, nothing was too much trouble for them a special mention for Mr M. Gey who was exceptional. The room was very pleasant and clean with an amazing view of the Kreuzkirche.
Breakfast was the normal Holiday Inn fair but the standard of dining room service was great.

I don't really want to find fault but the fact that the room was not cleaned until 4 o'clock was a bit of a bind especially if you want to use the room in the afternoon.

All in all a truly amazing service in the heart of a wonderful old city.

Room Tip: If you are staying for more than one night ask the reception to arrange to have your room cleaned ea...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRSCC, Leiter Öffentlichkeitsarbeit at Holiday Inn Express Dresden City Centre, responded to this review, September 30, 2013
Dear Wayne T,

thank you for your stay in our Holiday Inn Express Dresden City Centre and that you shared your impressions at Tripadvisor which helps to improve our service and quality every day.

We are glad that your stay was to your satisfaction.

I would like to say sorry that the romm was not cleaned in the afternoon and we will talk to our housekeeping about this. Our hotel is very well booked every day. Normally the departures will be cleaned at first, then the rooms of guests who stayed longer.

It would be a pleasure for us to welcoming you again as our guest in the nearest future.

Best regards

Anna Tobias
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
São Paulo, São Paulo, Brazil
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 25, 2013

I stayed in the IHG Priorty room, so I can't say for all rooms, but this hotel is great, the second best I stayed in europe. The prices were good, the room perfect, all great. I recommend. The location is very good for tourists, because it's within walking distance of all the good sight seeing points. Can't say for business. As a IHG Priority member I got free wifi that wasn't in my fare and a room at the top floor, which is reserver for such pax.

Room Tip: Register as a IHG Priority member before you make your reservation.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRSCC, Leiter Gästebetreuung at Holiday Inn Express Dresden City Centre, responded to this review, September 30, 2013
Dear VictorLeao,

we are pleased you enjoyed your stay in our Holiday Inn Express Dresden City Centre.

It is nice to hear you liked our rooms and location and we are happy for this great statement at Tripadvisor.

It would be a a pleasure for us to welcoming you again as an IHG Rewards Club Member in our hotel very soon.

Best regards


Anna Tobias
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bad Doberan, Germany
Top Contributor
51 reviews 51 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 24, 2013

Stayed at Holiday Inn Express Dresden City Centre for one night. Clean rooms with beautiful bathroom. Small but ok for a one night break. Breakfast just ok. Rooms very reasonable priced. Recommendable.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRSCC, Leiter Gästebetreuung at Holiday Inn Express Dresden City Centre, responded to this review, September 11, 2013
Dear bougainvillas,

thank you for taking time to share your impressions at Tripadvisor, which helps us to improve our service quality continously.

We are glad that you like our rooms and breakfast and we hope you enjoyed your stay in our hotel.

We would be pleased to welcoming you in the near future.

Best regards


Anna Tobias
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed August 23, 2013

Have just had a three night stay in this excellent hotel. We were greeted on arrival by a charming and most helpful front desk clerk (Lillian). My platinum status was immediately acknowledged and a free drink and snack offered. We were upgraded to a very nice room on the top floor (713) and a beautiful view over the Old Market and a very old church. The hotel is within a few steps of the old market and the famous Frauenkirche and many restaurants (with inside and outside seating). The hop on hop off bus stops outside the front door!
The hotel offers a complimentary continental breakfast with a good selection of fruits and cold meats etc.
The Internet (free to Priority club members) is a bit dodgy (at least on the 7th floor)- the connection frequently drops and requires password and code to be re-entered. The double beds are a little on the narrow side (4 foot 6 inches).
I would certainly recommend this hotel to any tourist planning a visit to Dresden. You will enjoy staying here!.

Room Tip: Top floor with a view of the old market
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRSCC, Leiter Gästebetreuung at Holiday Inn Express Dresden City Centre, responded to this review, September 11, 2013
Dear sendumdown,

thank you so much for your stay with us and such a great Feedback at Tripadvisor.

The most important for us is that all guests have a nice and comfortable stay without any worries.
The more we are pleased that you praise our house and staff with this comment.

It would be a pleasure for us to welcoming you again as Platinum IHG Rewards Club Member and wish you all the best.

best regards


Anna Tobias
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mlada Boleslav, Czech Republic
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 22, 2013

Location superb to explore the city, hotel is spotless rooms spacious with tea making facilities, fabulous shower, breakfast is fair to good, have stayed in Dresden on three other times in different hotels , the express comes 1st for value and comfort.

Room Tip: Request rear facing room, which has the view of the bell tower
See more room tips
  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRSCC, Leiter Gästebetreuung at Holiday Inn Express Dresden City Centre, responded to this review, September 11, 2013
Dear meirion h,

thank you for your stay in our Holiday Inn Express Dresden City Centre and your positive statement at Tripadvisor.

Iam pleased that you enjoyed your room and the services in our hotel, also that we are the best hotel for you, for now. This is a great compliment for us.

We would be glad to welcoming you again in our hotel.

Best regards


Anna Tobias
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Dresden City Centre

Address: Dr-Kuelz Ring 15A, 01067 Dresden, Saxony, Germany
Phone Number:
Location: Germany > Saxony > Dresden
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Wheelchair access
Hotel Style:
#16 Romantic Hotel in Dresden
#17 Business Hotel in Dresden
#18 Family Hotel in Dresden
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Dresden City Centre 3*
Number of rooms: 218
Reservation Options:
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Also Known As:
Holiday Inn Express Dresden City Centre Hotel Dresden

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