I had reserved another hotel in Mainz which was overbooked and they overhand my reservation to the Best Western. It was gloom evening and despite the car navigation it was hard to find the hotel and parking place. There is no hotel light sign visible from the distance and I was successful not until third drive by. So first contact was a little stressed.
Underground garage is limited up to 2 m car height, what is important information for everybody driving VW T5, and there was enough parking places. So parking was positive expirience.
Reception staff was pleasant but rebus was to find the room. The hotel is under the reception and when you leave reception desk you are at the 5th floor. Unfortunately I choosed the wrong stairway where was no sign to my room on 3rd floor. Next time I will read the signs on corridors better, but I was not alone on the wrong way.
Room was clean and good looking, with one bed, bathroom equipped with bath, toilet and bidet. There was a kitchen with refrigerator next to the entrance. It was non-smoking room and I was suprised that the ventilation (probably) did blowed in a odour of cigarette smoke from another room or from corridor, but it happened only once for short time. Room was quiet but I heard loud phone calls from the next room.
Breakfast was classical buffet of good quality, nothing special or regional.
Locality of the hotel is near the main railway station but on other side and walk to the city centre is a little lengthy, but if you travel by car I recommend this hotel as there is no problem with parking.
Generally I was very satisfied with service of the hotel.
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