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“I Continental” 5 of 5 stars
Review of InterContinental Dusseldorf

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InterContinental Dusseldorf
5.0 of 5 Hotel   |   Koenigsallee 59, 40215 Dusseldorf, North Rhine-Westphalia, Germany (Altstadt)   |  
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Ranked #7 of 241 Hotels in Dusseldorf
Jeddah, Saudi Arabia
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
24 helpful votes 24 helpful votes
“I Continental”
5 of 5 stars Reviewed November 16, 2012

One of the best hotels in the world as known and also the best hotel in Düsseldorf in my opinion because its located at the ( königsallee ) the best section of the city were all the luxuries are gathering! You can find all the luxury brands such ' Giorgio Armani , Louis Vuitton & more more ' in just few steps away from the hotel plus the good restaurants in the areas around the hotel!

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, November 30, 2012
Dear Mohammed_88,
Thank you very much for taking time to post your kind review. We are so happy to be located at this wonderful place in such a innovative city.
See you next time you are in town!
Kind regards,
Michaela Weisskopf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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416 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Chicago, Illinois
Top Contributor
130 reviews 130 reviews
44 hotel reviews
Reviews in 33 cities Reviews in 33 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 12, 2012

Fabulous rooms, bar none. Not huge rooms but doesn't feel cramped. Fantastic beds and pillows. Radiant heated bathroom floor. Do I notice when the bathroom floor is not heated? No, but oh my, when it is, it's spectacular, breakfast was very good with some of the best eggs and nicely cooked bacon in Europe. No classic German bread though, it's the one missing item at breakfast. The breakfast and service overall declined over the weekend. Think there were too many non business folks around. The hotel staff also need to understand what "do not disturb" means. I had 3 different staff ring the doorbell and actually come into the room with the button clearly lit that I didn't want to be disturbed. Annoying.

Room Tip: Room facing out (I.e., not facing the courtyard)
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, November 30, 2012
Dear Houston3214,

Thank you for taking the time to review our property. We are very sorry that on this occasion we did not realise the seamless service experience that we strive to provide all of our guests with. We are working on the mentioned issues to improve our service standards.

With kind regards,

Michaela Weißkopf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Top Contributor
136 reviews 136 reviews
46 hotel reviews
Reviews in 57 cities Reviews in 57 cities
182 helpful votes 182 helpful votes
5 of 5 stars Reviewed November 7, 2012

My husband and I stayed here for a few nights in November 2012. The staff were friendly and eager to help. The hotel had a great atmosphere.

Our room was nice - spacious, clean and modern. It was also very quiet. The bed was king-sized and extremely comfortable. The bathroom had recently been renovated and had a big shower with a rainfall shower-head and a separate over-sized bath.

The breakfast was excellent, one of the best that I have seen in a 5-star city hotel. Good quality food and plenty of choices for both healthy and splurge options. The hospitality staff were attentive and had been well trained. My only criticism is that on Sunday morning the restaurant just simply did not have enough tables for all the hotel's guests. Fortunately this did not effect us, but we were sitting near the restaurant's entrance and could see that the staff were repeatedly turning away guests as there were no free tables.

We had a lovely pre-theatre drink at "Bar 59". There was a big selection of drinks and good quality cocktails. The bar had a nice atmosphere. We had a late night meal at the "Pega" which was also good quality.

The location is excellent, right in the heart of Düsseldorf's shopping district and a short walk to the old town area. I have traveled to Düsseldorf on many occasions and this hotel is by far the best choice in Düsseldorf. Service, food and beverage all of a high standard. Highly recommend.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, November 14, 2012
Dear Runsammie,

Thank you so much for taking the time to write this excellent review. While meeting our Guest Experience Team (our real experts) I had the opportunity to share your wonderful record. It encourages us to deliver exceptional service to interesting people from all over the world.

We hope to have the opportunity to welcome you back to the hotel very soon.

With kind regards,

Michaela Weisskopf
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Blackburn, United Kingdom
Top Contributor
55 reviews 55 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed November 5, 2012

Excellent hotel stayed 4 nights in Nov 2012. Very close to the old town, tower and the shopping district. Room was excellent only let down was the restaurant which was very expensive and we had a very poor meal. We ate in local restaurants close by. The hotel does not have its own pool but uses the fitness centre next door but there is a daily charge!! Some websites suggest that they have a pool.

Room Tip: higher up the better away from the road noise
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, November 23, 2012
Dear TomandLesley,
Thank you for sharing your review with us. We already took action regarding the mentioned restaurant issues. Although we can not change conditions of independent service providers like the fitness centre, we hope you enjoyed some memorable moments staying with us.
Kind regards,
Michaela Weisskopf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 3, 2012

Location, location, location... just a great hotel with excellent and friendly service. The staff is about as professional as any I have encountered world wide. The Concierge was helpful and went out of his way to make sure we were satisfied. The hotel is in the middle of Dusseldorf's shopping district and a10 minute walk from the old town area of the city.....

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, November 8, 2012
Dear Eemka,
we love our location and we love to deliver professional service, as well as our concierge knows everything about the hot spots of the city.
Thank you for choosing InterContinental Düsseldorf.
Kind regards,
Michaela Weisskopf
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Akrotiri, Greece
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 2, 2012

One of th best hotel ever in my life. Great room, magnificent bed, extraordinary architetture, great services and atmosphere. I was astonished by the elegance and vip offer. Marco is a perfect royal concierge and he has all the solutions for your stay in Düsseldorf. I strongly suggest the Intercontinental.... Simply the best.

Room Tip: Amazing from the six floor :)
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, November 8, 2012
Dear Andrea M,
Thank you so much for sharing this wonderful review with us. Particularly Concierge Marco is more than happy to be named in such a good context.
Good comments as yours are our daily inspiration.
Kind regards,
Michaela Weisskopf
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High Point, North Carolina
Senior Contributor
27 reviews 27 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 29, 2012

Stayed 4 nights on business trip. Very new and clean. Comfortable rooms and a very
nice buffet breakfast ( these are never cheap in Europe ) The staff was very nice and
helpful. The front desk was very helpful and answered all questions. The Concierge
staff was outstanding and their recommendations for restaurants could not have been
better. Just a wonderful stay.

Room Tip: Deluxe rooms are on the highest floors and may be quieter, but they are not larger.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, November 5, 2012
Dear Luminakkk,
Thank you so much for taking the time to write this recommendation. It seems that our hole team delivered the kind of service and attitude we want to spread at the InterContinental Düsseldorf. Especially our Concierge team is more than happy to read your appraisal.
Kind regards,
Michaela Weisskopf
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Dusseldorf

Address: Koenigsallee 59, 40215 Dusseldorf, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Dusseldorf > Altstadt
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Dusseldorf
#3 Spa Hotel in Dusseldorf
#5 Romantic Hotel in Dusseldorf
#5 Luxury Hotel in Dusseldorf
#7 Business Hotel in Dusseldorf
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Dusseldorf 5*
Number of rooms: 287
Official Description (provided by the hotel):
Man sagt, es sei DAS HOTEL "FUR KUNST UND KULTUR" AUF DER KO...Denn wer das InterContinental Dusseldorf an der Konigsallee betritt, spurt sofort die moderne Ausrichtung mit der Konzentration auf zeitgenossische Kunst und Lifestyle: eine Artist Wall mit 33 Namen bekannter Dusseldorfer Personlichkeiten, wie Heinrich Heine, Max Ernst, Clara Schumann und Joseph Beuys, schmuckt das 40m hohe Atrium der Lobby. Seit der Eroffung des Hotels 2005 wurde kontinuierlich an Kunst- und Kulturinitiativen gearbeitet, um die lokale Verankerung mit der Kunstmetropole Dusseldorf zu festigen und als der ,,place to stay" fur Kunst- und Kultur weltweit wahrgenommen zu werden. Das Luxushotel auf der wunderschonen Konigsallee ist aber nicht nur aufgrund der besonderen Architektur und Ausrichtung Hot Spot der Stadt: auch kulinarisch hat es Vieles zu bieten, so das Restaurant PEGA und die stylische bar fifty nine, deren Cocktails und Latte Macchiatos legendar sind...An Wochenenden rockige Live Musik meist bis in die fruhen Morgenstunden. ... more   less 
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Also Known As:
Intercontinental Dusseldorf Hotel
Intercontinental Hotel Duesseldorf
Intercontinental Hotel düsseldorf

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