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Reviewed January 22, 2015

Date of stay: January 2015
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RadissonMediaHarbour, Guest Relations Manager at Radisson Blu Media Harbour Hotel, Dusseldorf, responded to this reviewResponded January 30, 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed January 10, 2015

Modern design hotel with a very dedicated staff close to Rhine border in a very lively part of Dusseldorf. Five star breakfast. Most amenities above the four star standard. Private parking.
From the hotel the city center is within walking distance, or two minutes by cab.

Room tip: Business rooms add lot of value.
Date of stay: January 2015
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank tripperBelgium
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RadissonMediaHarbour, Guest Relations Manager at Radisson Blu Media Harbour Hotel, Dusseldorf, responded to this reviewResponded January 30, 2015

Dear tripperBelgium,

Thank you for your review and for sharing your recent experience at Radisson Blu Media Harbour Hotel Düsseldorf.

We love feedback and are pleased to hear that you enjoyed your time with us. That you liked so much our location was very pleased to hear for us. Also we like the media harbor area with all his amenities.

The entire hotel team is looking forward to welcoming you back soon!

With kind regards,

Christoph Singh - Guest Relations Manager

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Reviewed January 5, 2015

We stayed in this hotel for a long weekend. It is far walk from the center of the town (20 min).
There are hardly any nice restaurants in the neighbourhood of the hotel.
The room is priced reasonably, but you need to pay 24 Euro for a breakfast p.p. and 20 Euro for parking your car. Upon arrival they suddenly also raised the price for parking without any notification.

The Sauna is only a small area, not what you expect from a Radisson Blu Hotel. Only 2 relaxing beds and that is it. Not worth visiting.

Furthermore this hotel blocked our Credit Card even a longtime after payment, and after several calls to this hotel for unblocking the CC. They promised us to fix it, but never kept their promises. This makes their service to us very unreliable. We will never go back to this hotel anymore.
The Hyatt Regency around the corner is much better quality. We recommend going there instead of this hotel.

Room tip: Find another hotel, more towards the center of the city or try the Hyatt Regency
Date of stay: December 2014
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank AnneB01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RadissonMediaHarbour, Guest Relations Manager at Radisson Blu Media Harbour Hotel, Dusseldorf, responded to this reviewResponded January 11, 2015

Dear AnneB01,

Thank you for taking the time to reach out and inform us about an inaccuracy on your Credit Card. We understand the inconveniences this can cause. We apologize for the difficulties you encountered, our Front Desk Manager will take care of this matter and solve this as soon as possible.
If you need further assistance, please do not hesitate to contact us.
We hope that we will have another opportunity to welcome you back and to show you that we can make it right.

With best regards,

Christoph Singh - Guest Relations Manager

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Reviewed December 15, 2014 via mobile

Nice rooms, great breakfast, nice location and safe parking. This hotel offers everything you need for a city trip to Dusseldorf. Service in the Bar and breakfast needs to be improved however overall we have had a nice experience. We will choose this hotel again when staying in Dusseldorf.

Date of stay: December 2014
Trip type: Traveled with friends
Thank e_d_hondt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RadissonMediaHarbour, Guest Relations Manager at Radisson Blu Media Harbour Hotel, Dusseldorf, responded to this reviewResponded December 20, 2014

Dear e_d_hondt ,

We appreciate you taking the time to complete a survey regarding your recent stay with us.
We love feedback and are pleased to hear that you enjoyed your time with us.

Also we appreciate the feedback regarding the Bar and Breakfast Service. We will use these information to fine tune our operations.

The entire hotel team is looking forward to welcoming you back soon!
With kind regards,

Christoph Singh - Guest Relations Manager

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Reviewed December 14, 2014

we booked through booking.com a nice and very clean room with very modern bathroom for only €88. Check in was very professional, breakfast great, the bar is cosy with lovely capuccino and pils.
10 minutes from the Center.. Good choice of restaurants by walking.

Date of stay: December 2014
Trip type: Traveled with family
1  Thank 897franzi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RadissonMediaHarbour, Guest Relations Manager at Radisson Blu Media Harbour Hotel, Dusseldorf, responded to this reviewResponded January 4, 2015

Dear Franz I ,

We appreciate you taking the time to rate us regarding your recent stay with us.

On behalf of our entire staff here at the Radisson Blu Media Harbour Hotel,Düsseldorf we would like to thank you for your positive comments about our service staff and your bar experience.

We hope to see you back soon.

Kind regards

Christoph Singh - Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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