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“Nice, clean hotel with good access to Media Harbour restaurants and bars” 4 of 5 stars
Review of Innside Duesseldorf Hafen

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Innside Duesseldorf Hafen
4.0 of 5 Hotel   |   Speditionstrasse 9, 40221 Dusseldorf, North Rhine-Westphalia, Germany   |  
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up to -15% MeliáRewards
Ranked #40 of 243 Hotels in Dusseldorf
Certificate of Excellence
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Nice, clean hotel with good access to Media Harbour restaurants and bars”
4 of 5 stars Reviewed July 14, 2014 via mobile

Decided to splash out on a suite for a romantic get away and wasn't disappointed. Nice, clean, bright, spacious double aspect suite with everything we needed. Good breakfast buffet served on the 16th floor with good views of the harbour area. The bar is also on the 16th floor so great views of the lights in the evening. Two bug bears that stopped me from giving it 5/5, one being the bar is over priced and the second is parking.... they mention on the website parking is available for a fee, what not mentioned is that it's an open air car park on wasteland across the road.

Stayed July 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosko G, Front Office Manager at Innside Duesseldorf Hafen, responded to this review, August 4, 2014
Dear CPTMOSS,

many thanks for your review on this page!

It is a pleasure to read that you had a pleasant stay and enjoyed the view over the harbour area.

One thing we would like to mention: In the meantime we have opened our own parking garage with direct access to the hotel, which might be an advantage for your next stay with us.

We hope to see you again!

Best wishes from Düsseldorf
Bosko Grozdanic
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
    74
    81
    25
    11
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 10, 2014

I stayed here because it was the closest hotel for my business meetings. I was very surprised how the staff was helpful and friendly and couldn't ask anything without saying "I can or it's possible" :)
The hotel itself and the rooms are very stylish and modern.
The soft drinks in the minibar are free of charge and also there is a nespresso machine and capsules in the room.
The breakfast was also good, served on the 16th floor with a great view.
The only negative thing is that the wifi is not free, but I could live with that.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosko G, Front Office Manager at Innside Duesseldorf Hafen, responded to this review, August 4, 2014
Dear RobertR,

thank you very much for your nice review of our hotel!

Our team is very proud to receive such a positive feedback about the service provided.

See you in Düsseldorf next time!

Kind regards
Bosko Grozdanic
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Neo Psychiko, Greece
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 8, 2014

It is a modern building around harbor area just 15-20 minutes on foot, from Dusseldorf old town.
It is nice to walk across the harbor on summer time.
We made a reservation for 3 adults at "Innside lifestyle suite". Actually this suite is two double rooms with two bathrooms and two double beds. We stayed at 10th floor with a great view (even from the toilet..!!! )and opened windows around.
Reception was great and all the service also. Breakfast was o.k.
The only minus was the expensive open parking (16.40 Euro per day) just across the street.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosko G, Front Office Manager at Innside Duesseldorf Hafen, responded to this review, August 4, 2014
Dear Archon67,

thank you very much for your review on Tripadvisor.

It is pleasure for us to read that all of you had a good stay and enjoyed the spectacular view over the city of Düsseldorf.

Hope to see you again!

Best regards
Bosko Grozdanic
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed June 12, 2014

First of all the "free" WIFI is not free. At least not if you are traveling in business and will use internet for work. It's limited to 50MB, which is approximately 10min of usage, and then you will have to pay 5 € for every extra 50MB. In my view a hotel offers either free WIFI for real or they clearly state that WIFI will cost extra. Secondly, the air-con is very noisy and you cannot turn it off which is very strange and annoying.

And the house-keeping does not seem to care about peoples privacy or sleep - they just walked right into my room at 8am. Luckily I was awake.

To sum up, if you don't use internet and aren't bothered by noisy air-con or intrusive staff its actually a good hotel. Otherwise you might want to consider other hotels.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosko G, Leiter Front Office at Innside Duesseldorf Hafen, responded to this review, June 14, 2014
Dear Julio,

thank you very much for taking the time for a review on Tripadvisor.

We are concerned to read about your experience regarding our technical offers and would like to apologize for any inconvenience that has happened you. Our wish would have been to get the chance to make things better during your stay in our hotel.

Kind regards from Düsseldorf

Bosko Grozdanic
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sweden
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 4, 2014

There are a couple of things that I find important when I travel for business. A nice bed to wake up relaxed. A nice shower to start the day. A good breakfast to energize me. The rest is all nice to have but not important.
This hotel had a really nice bed.
THE best shower I had in a long time.
A nice breakfast.

Location wise it is not the center of the city, but I would recommend this hotel.

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosko G, Leiter Front Office at Innside Duesseldorf Hafen, responded to this review, June 8, 2014
Dear RFLSWE,

thank you very much for your kind assessment on tripadvisor.
We are happy to hear that you felt very comfortable during your stay. We would like to welcome you again during your next stay in Dusseldorf.

Kind Regards

Bosko Grozdanic
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed two nights at this very futuristic hotel. Service was very good. Expect some technical problems - slow wifi and elevators that constantly want the room key inserted.The room are delicate with little furniture, and a great view if you are above third floor. Even greater view from the breakfast table at the sky lounge. A couple of kilometers walk along the harbour side to the old town is recommended (or a taxi ride). A great mixture of old and new architecture. The hotel is situated in an area under rapid development. There are many great places to eat just across the walking bridge so you do not have to go anywhere else. Finally, the rooms are quite cheap if you book early.

Room Tip: Move up the floors! Recommend above 8th floor.
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosko G, Leiter Front Office at Innside Duesseldorf Hafen, responded to this review, June 8, 2014
Dear Struknaes,

thank you very much for your comment on tripadvisor. We are happy to hear that you had a great stay in our new Innside Hotel.
We hope we can welcome you again during your next stay in Dusseldorf.

Kind Regards

Bosko Grozdanic
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zeeland Province, The Netherlands
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 7, 2014

Nice location, new area, great plus. Slow free Wifi is a scam and paid Wifi even worse: to be used for three devices. So far so good. In reality: not at the same time. Right! How can you then charge for internet, it's ridiculous.
Breakfast at sky lounge, impressive view, breakfast itself not more than average.
Room really nice and great view. Too bad to find other people's used Nespresso cup still in the machine. More attention to detail should be priority in their staff training. The hotel and location have great potential.

Room Tip: The corner rooms are great
See more room tips
  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosko G, Leiter Front Office at Innside Duesseldorf Hafen, responded to this review, May 9, 2014
Dear Inge V,

thank you for your assessment on tripadvisor. We are happy to hear that you enjoyed your stay in our new INNSIDE DÜSSELDORF HAFEN.
As well thank you for your comments regarding the other things, we will take care ybout the things you told us.

Kind Regards

Bosko Grozdanic
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Innside Duesseldorf Hafen

Address: Speditionstrasse 9, 40221 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #40 of 243 Hotels in Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:4 star — Innside Duesseldorf Hafen 4*
Number of rooms: 134
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