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“Couldn't fault it. Very stylish hotel.” 5 of 5 stars
Review of Innside Duesseldorf Hafen

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Innside Duesseldorf Hafen
4.0 of 5 Hotel   |   Speditionstrasse 9, 40221 Dusseldorf, North Rhine-Westphalia, Germany   |  
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Ranked #36 of 243 Hotels in Dusseldorf
Birmingham, United Kingdom
1 review
“Couldn't fault it. Very stylish hotel.”
5 of 5 stars Reviewed April 28, 2014

This is a stunning hotel, just to our taste. Clean, trendy and very modern. The view over the river and the skyline of Dusseldorf was amazing. We had requested a corner room at the front and it didn't disappoint. Breakfast with a view was another highlight, we were spoilt for choice when it came to the breakfast selection which was of a very high standard. The staff were very friendly and helpful, one in particular went the extra mile and did all she could to help us during our stay. (Tania!) It was also extremely peaceful and the location was ideal for us, with a beautiful walk along the river to get into the centre.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosko G, Leiter Front Office at Innside Duesseldorf Hafen, responded to this review, April 30, 2014
Dear Hay_Atk 12,

thank you very much for assessment on tripadvisor. We are very proud to hear that you had a great time in our house and you enjoyed everything.

We would like to welcome you again during your next stay to Dusseldorf.

Kind Regards

Bosko Grozdanic
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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123 reviews from our community

Traveler rating
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    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Turkish first
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English first
London, United Kingdom
Top Contributor
77 reviews 77 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 22, 2014

Nice modern hotel with free water & Juices (Much appreciated); Basin in the room and separate WC and bath area (good for family with young children)
Plus Points: 16th Floor sky lounge for meals; Very Nice view of city skyline & river rhine. Soothing and one can sit for hours here. Take a relaxing stroll in the evening on Rhine Promenade
Flip Side: No Supermarket nearby (Nettco is 25mins walk), even the nearest kiosk is 10mins walk

Room Tip: Take a room upward of 10th floor for scenic views of the river.
See more room tips
  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosko G, Leiter Front Office at Innside Duesseldorf Hafen, responded to this review, April 24, 2014
Dear Sid G,

thank you very much for your assessment on tripadvisor. We gladly thank you for sharing your experiences with us during your stay in our house.

We hope we can welcome you again during your next visit to Düsseldorf.

Kind Regards

Bosko Grozdanic
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Top Contributor
103 reviews 103 reviews
50 hotel reviews
Reviews in 38 cities Reviews in 38 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed April 7, 2014 via mobile

If you are looking for a trendy, modern experience, this is the hotel. My room 1204 had a wonderful view on the Medienhafen and on the city!! Lot of light!! The bed is very very confortable and the room is beautifully decorated (it is very modern-design style )
On 16th floor breakfast is served and at night it is converted to a lounge-chill out area with DJ ... I love this hotel.

Stayed April 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosko G, Leiter Front Office at Innside Duesseldorf Hafen, responded to this review, April 8, 2014
Dear Paul C,

thank you very much for your assessment on tripadvisor. We are glad to hear that you enjoyed your stay in our new Innside Hotel Hafen.

We hope we can welcome you again on your next trip to Düsseldorf.

Kind Regards

Bosko Grozdanic
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed March 27, 2014

The hotel is designed to be trendy, modern (and I appreciate that style). It is modern indeed, although in some instances it is not practical (elevators, lights in the room, etc).
Anyway, it is a clean, new, nicely decorated hotel, located in a nice developing neighborhood of Dusseldorf, the Media Hafen. Staff was attentious and helpful. I really appreciated the fact that water and juice in the frigobar were free of charge.
Public transportation there is not the best and it was far from the Messe Dusseldorf/Esprit Arena, and a taxi to that venue cost 20-25 euros. It was a great place to start a nice day walking to the old town,
Breakfast was solid.

One issue I had was with the internet. It does not make sense to advertise for free wi-fi and offer a slow, limited connection. The price for the fast unlimited wifi is not high (5 EUR/day), but I didn't like the fact that they offered something not completely true (free wifi).

Finally, can't comment on prices in absolute terms, since I went there on a busy week, and every single hotel in the city was charging more than 300 EUR.

Overall a good hotel (3,5 would be my real rating)

Room Tip: There is a nice wine store nearby called Die Weinkarte. Worth a visit.
See more room tips
  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosko G, Leiter Front Office at Innside Duesseldorf Hafen, responded to this review, March 28, 2014
Dear Arielmorg,

thank you very much for your detailed explanations and impressions of your stay in our house. We are glad to hear that you liked our new house in the Media Hafen.

We would like to welcome you again on your next trip to Düsseldorf.

Kind Regards

Bosko Grozdanic
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leuven
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 2, 2014

We stayed one night in one of the suites at the Innside and we loved it.
Trendy but warm interior design, nice and functional bathroom, great bed for a good night's sleep and - although it was a corner suite with mostly windows - very soundproof.
We had drinks and dinner on the 16th floor, which offers a superb view of the harbour and the city of Düsseldorf. The food was excellent too. As was breakfast the next morning.
We have no remarks at all - no, I do have one: they have to work on the mojito :-) - and will surely stay there again as soon as the opportunity presents itself.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosko G, Leiter Front Office at Innside Duesseldorf Hafen, responded to this review, February 4, 2014
Dear Trotteress,

thank you very much for you kind description of your stay. We are very happy to hear that you enjoyed the stay in our hotel and liked our style.

We hope we can welcome you again to your next visit to Dusseldorf.

with compliments

Bosko Grozdanic
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Top Contributor
92 reviews 92 reviews
87 hotel reviews
Reviews in 67 cities Reviews in 67 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed November 27, 2013

i've got controversial feelings after staying in this hotel. Yes, it is modern and stylish: chic bar, white glamorous room design, fancy shape of the building. I really felt like living in MoMA. However really sharp furniture edges left some blue spots on my feet as I bumped every day the same sofa corner. Questionable pleasure is also to watch the basin just next to your bed - reminded me about good old times and really shabby rooms I had to stay some time ago. It is probably assumed that chic guests do not drink tea or coffee they only sip ice cold apple juice from fridge or pay 5 EUR for a cup of tea in the hotel bar. Some tea/coffee making facility would be highly appreciated. Mobile network coverage is below critics, tested 3 operators - none was working properly. Free Wifi connection is slow and has limited traffic. Come on, if you charge 340EUR per night don't expect me to pay 4,95EUR for 1 day internet.
Towels left on the floor appear back on the rack - that's an interesting approach to ecofriendliness.
Only 2 elevators serving 16 floors is probably an approach to energy saving.

Among great things I should notice breakfast food selection and fantastic view on Rhein Hafen area from 16th floor.

At the end I was asked by receptionist if I liked my stay...well... cool ideas, great ambients, but absolutely careless realization, no thinking about client, just pure style and chic with no comfort.
What adds to hotel inconvenience - its location. Public transportation is poor, tram not yet operating, rely only on taxi service.

Stayed November 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosko G, Leiter Front Office at Innside Duesseldorf Hafen, responded to this review, December 4, 2013
Dear Koneslon,

thank you for your detailed assessment and your detailed incitations.
You can be sure that we discuss in our internal department head meetings every assessment of our guests. To make sure to be better next time when the guests arrive again.

We hope we can welcome you again on your next trip to Düsseldorf.

Kind Regards

Bosko Grozdanic
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 24, 2013 via mobile

Very contemporary hotel with stylish bedrooms and integrated bathrooms. The Sky Lounge has good food and good service. The view is fantastic. A few things need attention. The lifts are the worse I have ever come across. The room key device in the lift doesn't work half the time. Even the staff where having trouble getting it to go. You can wait 5 minutes in the morning and when it arrives there is no guarantee it will go to the floor that you want. Myself and two colleagues spent 15 minutes, stuck at floor 16 before staff managed to prise the doors open.
Nowhere could I find a hotel directory informing you where the location of the gym, breakfast room, bar etc. No room iron.
WiFi very slow and capped at 256.
Conclusion - if you like modern hotels and a great view stay here. If you don't like lifts or spending wasted time in them go elsewhere.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bosko G, Leiter Front Office at Innside Duesseldorf Hafen, responded to this review, November 26, 2013
Dear ST99,

thank you for your constructive criticism. We are happy to hear that you liked our style and service. Unfortunately you had some problems with our elevators and key devices, we are very sorry for this inconvenience caused by this problem.
You can be sure that we have solved this problem and working on it to be better in this technical issues.
We hope, we can welcome you again during your next visit in Düsseldorf.

Kind regards

Bosko Grozdanic
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Innside Duesseldorf Hafen

Address: Speditionstrasse 9, 40221 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #36 of 243 Hotels in Dusseldorf
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Innside Duesseldorf Hafen 4*
Number of rooms: 134
Reservation Options:
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