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“Very good hotel, although a little out of town” 4 of 5 stars
Review of Auszeit Hotel Dusseldorf

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Auszeit Hotel Dusseldorf
4.0 of 5 Hotel   |   Auf'm Hennekamp 71, 40225 Dusseldorf, North Rhine-Westphalia, Germany   |  
Hotel amenities
Ranked #11 of 242 Hotels in Dusseldorf
Durham
Top Contributor
62 reviews 62 reviews
47 hotel reviews
Reviews in 54 cities Reviews in 54 cities
69 helpful votes 69 helpful votes
“Very good hotel, although a little out of town”
4 of 5 stars Reviewed January 3, 2014

We stayed for 5 nights over New Year. We had 2 comfort rooms towards the rear of the hotel. Although different both good size, with modern furniture, clean and nice bathrooms. We did not have breakfast 18 euros each seemed rather expensive. We used the bar on a couple of occasions and it was fine as well as reasonable value for money. Access to the city fairly easy a 5 minute walk to a tram stop and 10 minute on the tram. A little disappointing that the hotel could only offer single City Welcome cards and not Group/family tickets. All in all a good hotel at a fair price.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SORATHotels, Manager Online Communication at Auszeit Hotel Dusseldorf, responded to this review, January 12, 2014
Hello john w, Thank you for taking the time to share your comments on Tripadvisor. We are very pleased that you enjoyed your stay with us and that our location was well connected to travel into Düsseldorf via public transport. We look forward to welcoming you back. Kind regards, your Auszeit Hotel · Partner of SORAT Hotels
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221 reviews from our community

Traveler rating
    119
    87
    10
    2
    3
See reviews for
17
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52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Thessaloniki, Greece
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 22, 2013

Virtually the best hotel i've stayed in so far, given that i never want to spend too much money on hotels. 240 euros costed a double room for a total of 5 nights! Nothing!! And the hotel was in my opinion luxurius. Super clean, super decor, with a lot of extra facilities, which i did'nt use, like spa, gym, parking ect and a marvellous breakfast, super-expensive though (18 euros per person per day), which i offcourse did't eat. Anyway, very very good hotel. The staff was quite friendly, well as friendly as a german can be. Though not located downtown, it was not difficult for us to reach it. Tram and train stops were close. Totally recommend it!!!!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SORATHotels, Manager Online Communication at Auszeit Hotel Dusseldorf, responded to this review, December 23, 2013
Hello snowwhite124, Thank you very much for your wonderful review on our hotel. We were thrilled to learn that you had a great stay with us and am most grateful for you sharing such detailed feedback with the TripAdvisor community. We have shared your feedback with the whole team here and it goes without saying that they were as delighted as we were to hear of your satisfaction. We very much look forward to having the pleasure for welcoming you back to the Auszeit Hotel in Düsseldorf. Kind regards, your Auszeit · Partner of SORAT Hotels
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Swindon, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 14, 2013

Currently staying here for a weekend at the markets and what a find, managed to get a cheap Ryanair flight (which drops you at Weeze Airport nearly 50 miles from the City) and a 30% promotion from the hotel so wasn't expecting too much but what a surprise, the rooms are superb especially the bathroom, spacious, well designed and decorated, warm and comfortable. Definitely a return planned to here, oh and the markets are fantastic, alcohol, sausage and chocolate surrounded by high quality shops bars and restaurants. Great trip so far.

Stayed December 2013, traveled with friends
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SORATHotels, Manager Online Communication at Auszeit Hotel Dusseldorf, responded to this review, December 23, 2013
Hello Peeps1965, We were pleased to learn that you had a great stay with us recently and we are most grateful for your feedback. We look forward to seeing you again at Auszeit Hotel Düsseldorf in the future. Kind regards, your Auszeit · Partner of SORAT Hotels
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Leeds, England
Top Contributor
138 reviews 138 reviews
77 hotel reviews
Reviews in 71 cities Reviews in 71 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed December 11, 2013

Another long weekend in Dusseldorf at the Auszeit, with friends, here to visit the Christmas markets.

The hotel is located out of time, however it's a 20-30 min walk to town, and to be honest, it's not a bad walk in to town. Our rooms were located at the back of the hotel overlooking the gardens, away from the road.

Check in was excellent, we arrived at about 21:30 hours, and had the taxi from the airport waiting outside to take us in to town. Check in was swift, and very efficient.

All the staff we encountered were very friendly and very willing to help. We didn't breakfast at the hotel, as we thought breakfast was expensive at €18 per person, per day.

The rooms are a good size, and are nicely fitted out, with a wardrobe 'area' and a double bed. The shower was nice and powerful with plenty of hot water and soft towels. The room is warm though, even with the radiator off, so a tip is to keep one of the windows open!

The pillows......still made from clouds! We learned our lesson and asked for more, and that resolved the issue.

Great hotel and staff.......and we will be booking to return next year! Thank you!

Room Tip: Get a room with a garden view and keep the window open overnight as the room gets hot!
See more room tips
  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SORATHotels, Manager Online Communication at Auszeit Hotel Dusseldorf, responded to this review, December 15, 2013
Hello Joolsleeds, Thank you very much for this feedback, which we have shared with our management team. Your observations and opinions about our team members from your stay in December 2013, are greatly appreciated, and we would also like to thank you for your continued loyalty to Auszeit Hotel Düsseldorf. We are happy that we could assist you prior to your arrival on this occasion. Best regards, your Auszeit · Partner of SORAT Hotels
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Bruges, Belgium
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 10, 2013

We stayed here for one night. The breakfast is exceptional. Staff is very friendly. The hotel and rooms are well-maintained and clean.
Alhough the hotel is not in the very center, the location is very good, especially if you come by car. There is an underground parking, but we did not use it since there was plenty of room in the street nearby. Getting to the center is easy, tram and S-Bahn are nearby, but we preferred to walk (25 minutes).
We will certainly re-visit this hotel next time we are in Dusseldorf.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SORATHotels, Manager Online Communication at Auszeit Hotel Dusseldorf, responded to this review, December 12, 2013
Hello colpa, Thank you for your comments. That's great to hear that you had a wonderful time! We do look forward to seeing you again. Kindest regards. Your Auszeit Hotel · Partner of SORAT Hotels
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New York City, New York
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 3, 2013

Stayed for 4 nights on my first trip to Dusseldorf. Booked a comfort room which had an average amount of space though since it was on the corner, kind of a strange layout (#117). Bathroom was huge with a nice, big soaking tub. Given some of the other reviews rooms obviously have varying layouts. The room was unusually warm for such cold days in late November and it was definitely too loud to sleep with the windows open. I really regretted packing my flannel pajamas. Nonetheless the room was clean and very nice and served us just fine.

We didn't partake of the breakfast but I did use the "fitness room" down in the basement. There was one elliptical and one stationary bike along with a weight bench and universal weight machine. I stuck to the elliptical and only encountered one other person one morning.

As others have mentioned, the hotel is not very central but there is a tram station right outside. We opted for walking everywhere which worked for us in order to get enough exercise in to no feel so guilty about the quantities of bratwurst and beer we were consuming. One item of note however is that there are not a whole lot of what I would say are traditional german pub restaurant options within a ten minute walk. There is a pub about two blocks away but it's greek cuisine (I think the hotel is near the greek quarter because we ended up at another pub which was owned by greek and a convenience store that had at least a dozen greek wines on the shelf).

I would definitely recommend this hotel to others and if I found myself back in Dusseldorf would likely book again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SORATHotels, Manager Online Communication at Auszeit Hotel Dusseldorf, responded to this review, December 6, 2013
Hello MichelleN0023,
Thank you for taking the time to share this detailed feedback on your recent stay with us via Tripadvisor. We are very pleased that you enjoyed your stay with us. We were happy to read that we are your preferred hotel and that you stay with us when you come to Düsseldorf.

We apologise for the issues you experienced with your room temperature. This is now being investigated by our engineering team.

Düsseldorf-Bilk has a long history and is the most populated district of Düsseldorf with 105,281 inhabitants with different cultures today. With the tram or suburban railway our location also offers excellent connections to the historical centre or Königsallee boulevard with a lot of restaurants. We are sorry that this was not explained to you by the team, but we hope that on future stays you will have the opportunity to explore the Düsseldorf restaurant scene.

We do provide all information about our room categories on our website, and we would encourage guest to check this before booking a room. Should you require any further assistance, please do not hesitate to contact us by email or phone. Once again thank you for your valuable comments and we look forward to welcoming you back.

Best regards,
your Auszeit team · Partner of SORAT Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Merseyside
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 30, 2013 via mobile

Stayed for 4 nights in late Nov. A little out of the way, on a very busy road, but not too far from the old town by public transport.

Staff were very friendly, polite and helpful - we were checked in quickly and given wifi tokens (free). Rooms quite compact but very modern, clean and well equipped. Very hot room though and no way to cool the room unless you open windows, but too noisy with them open if you have a front room like we did. I suppose we could have asked for a fan but a bit unusual bearing in mind it was bitterly cold outside (late Nov).

Windows provided very good sound proofing from the busy main road. As per some other reviews, pillows not really fit for purpose and the hotel should consider this as an improvement opportunity.

Bathroom small but very well equipped and with nice shampoo, soaps, creams, etc. Shower pressure was really great and very revitalising.

Biggest disappointment, especially after reading reviews, was the €18 breakfast. Great if you really need a choice of about 30 jams and spreads, but it lacked any substance food-wise and was poor value. Hot food (what little choice there was) did not look edible and there was a basic choice of continental spread. Coffee was weak and tasteless. Good choice of juices though. I'm staggered by the reviewer who claims it's the best breakfast he has had across the many countries he had traveled. Really??

To clarify the access to trams to get you to and from town:- although there is a tram stop opposite, it's not the right connection and are not very frequent. You then either have to change at the next one (plus 5-10 min walk to the one you need after that), or 15 min walk to the direct one.

Despite overpriced breakfast and a few minor issues affecting sleep comfort, it is good value for money and satisfactory in the context of a budget hotel.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SORATHotels, Manager Online Communication at Auszeit Hotel Dusseldorf, responded to this review, December 1, 2013
Hello dancaz4,
Thank you very much for your detailed description of your stay with us. Although it is disappointing to read these comments, we are grateful for the feedback that you provided. So we are delighted that you enjoyed your stay in the context of a budget hotel, despite the location which was not ideally located for your visit in Düsseldorf.

It is sad to read of your disappointment with our breakfast Your comments will of course be forwarded to the relevant management for their attention. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services.

Best regards,
your team of the Auszeit Hotel Düsseldorf · Partner of SORAT Hotels
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Additional Information about Auszeit Hotel Dusseldorf

Address: Auf'm Hennekamp 71, 40225 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #11 of 242 Hotels in Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:4 star — Auszeit Hotel Dusseldorf 4*
Number of rooms: 54
Official Description (provided by the hotel):
Stilvolles, erfrischendes Stadthotel mit Pfiff und Charme zentral im Regierungs- und Medienbezirk Bilk. Wenige Minuten von Altstadt, Konigsallee, Medienhafen und Landtag entfernt, ist das kleine, innovative Haus ein Geheimtipp fur alle, die mal vorm Alltag fluchten mochten. Nichtraucherhotel. Best Price Garantie auf der SORAT Webseite. ... more   less 
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