We stayed in Achenbach for two nights. The rooms are very well appointed, as are the shower and toilet facilities: the building is rather old, but very well renovated. Its location is convenient as well: we both walked and took public transport to the city center and found both very doable.
A couple of things draw me away from giving top marks though.
1. On Saturday morning, there was carpentry going on within the building at 7:45 AM, which woke me up. This continued for several hours. Hotel staff were friendly and apologetic about it, and assured me that it was not happening within the hotel, but probably happening at one of the neightbours. The hotel itself only takes up half the building, which obviously limits the influence hotel staff have on what happens in the other half - not something they can really help, but still something I feel is worth mentioning.
2. Sound isolation between rooms wasn't all that brilliant. Probably due to the structure of the old building, the neighbours' ventilation system was quite audible, as well as them staying up rather late.
3. While quality the breakfast was quite good, I found it somewhat disappointing that, on the Sunday, the quantity of food left for lazy weekenders at 10AM was somewhat limited. I noticed other visitors complaining about the scrambled eggs running out. Staff reacted promptly, and a plate was (quickly!) delivered - without re-stocking the supply on the buffet though.
I found especially the third pattern symptomatic:the staff are absolutely very friendly and enthousiastic, but this doesn't really translate in a ripple-free experience for the customers. Things in a place like this should 'just' work well, without asking - if they manage to reach that level of professionality, Achenbach will be a proper gem.
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