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“Excellent Location!!” 4 of 5 stars
Review of BEST WESTERN Savoy Hotel

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BEST WESTERN Savoy Hotel
4.0 of 5 Hotel   |   Oststr. 128, 40210 Dusseldorf, North Rhine-Westphalia, Germany (Stadt-Mitte)   |  
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Ranked #95 of 243 Hotels in Dusseldorf
Pune, India
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Excellent Location!!”
4 of 5 stars Reviewed May 14, 2014

I stayed at this hotel for a week. Its located in the old city with walk able distance to the river and the railway station. Its 4 star hotel however the building is a little old hence your room may be smaller than the others. The Baths are extremely small in some of the rooms hence you should ask for a bigger bath at the time of check-in. Otherwise I dont have any negatives for this Hotel. Alexa (manager) and her team is extremely helpful and went out of the way to help us. Service overall is 5/5.
Breakfast is pretty good and offers wide range. Indian restaurant and the Schumacher brewery across the street is a must visit.

Room Tip: Ask for room with bigger baths, some of then have extremely tiny baths!!
See more room tips
  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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238 reviews from our community

Traveler rating
    41
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    59
    29
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Rome, Italy
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 10, 2014

Stayed 3 days for Business. Make sure to ask room at the rear. Street can be noisy with pub at proximity and traffic.
Problem with shower doors which let lot of water getting on the floor. I transformed it in swimming pool all mornings.
Not great advices from the Desk regarding restaurant recommendation (no restaurant in the hotel, exclusively breakfast). Barwoman very sympathic but no one there...

  • Stayed May 2014
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
67 reviews 67 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 29, 2014

The rooms were nice especially by European standards and the breakfast was excellent. There is a neat brew pup across the road and the old city is a good walk but easy enough. If you hit it on a heat wave the AC can't cut it all the more reason to go to the pub.. The city is a fashion center and there is some wild architecture very good overall

Room Tip: Ask for a room at the rear there is no view but the front is on a busy street
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  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katharina R, Sales Manager at BEST WESTERN Savoy Hotel, responded to this review, January 31, 2014
Dear Jerome,

thank you very much for your feedback and for staying with us. We are more than happy to read that you enjoyed your time here in Dusseldorf and that we were able to exceed your expectations.

Needless to say, we would love to welcome you back some time soon!

Once again, thank you very much!

BEST regards,
Katharina Reul
Sales Manager
BEST WESTERN Savoy Hotel
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L.A.
Top Contributor
147 reviews 147 reviews
61 hotel reviews
Reviews in 74 cities Reviews in 74 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed January 25, 2014

recently spent a night here before traveling to Cologne. The hotel is about a 8-10 minute walk from the HBF train station. The s-bahn is only few hundred meters down the street. Hotel room was very nice and was most comfortable including the bed. Staff was very friendly and give you a smile(and chocolates). Great overall place to stay and would stay again.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Katharina R, Sales Manager at BEST WESTERN Savoy Hotel, responded to this review, January 28, 2014
Dear Steve,

thank you very much for staying with us and for taking the time to share your experiences.

We are more than happy to hear that you enjoyed your time at our BEST WESTERN Savoy Hotel and we are certainly looking forward to welcoming you soon again!

BEST regards,

Katharina Reul
Sales Manager
BEST WESTERN Savoy Hotel
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Lviv, Ukraine
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 8, 2014

Very good lacation. We spent here 3 nights, breakfasts were good, still the same during all period of stay. Rooms are too small, bathrooms are very small, for corpulent persons it is unable to enter and to close the door. Still, it was not noisy but a bit cold. We asked the reception to solve this problem - they immediately brought us the heater and proposed to change the room in case it would not warm the room. Service is excellent - very polite staff.
Important to notice that the hotel parking place is too small, not easy to park for non-excellent driver, but still too expensive - 19 Euro per night. We parked our car in the main street in front of hotel.
We booked this hotel through olotels.com - the price was cheaper then through booking.com (the difference was almost 150 euro for 3 nidhts).
We could find some defects during our stay in this hotel, but the main impression is good. In proportion price/quality Savoy Hotel is worth to stay. We are satisfied!

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Katharina R, Sales Manager at BEST WESTERN Savoy Hotel, responded to this review, January 17, 2014
Dear Tania,

first of all I would like to thank you for staying with us and for sharing your experiences during your stay.

We are happy to hear that you are satisfied with our accomodations, our buffet breakfast, and our service quality.

Once again thank you very much for your feedback. It would be our pleasure if we could welcome you some time soon again at our BEST WESTERN Savoy Hotel.

BEST regards,

Katharina Reul
Sales Manager
BEST WESTERN Savoy Hotel
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Milano
Top Contributor
112 reviews 112 reviews
31 hotel reviews
Reviews in 58 cities Reviews in 58 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 6, 2014

I've spent in this hotel dozens of nights during the last year due to my frequent business trips to Duesseldorf and I can't help but saying I feel very well here.
Honestly it's quite old-styled and some rooms (the single ones) are very tiny, but there are some other good points like the location is perfect (in the Japanese area and 10 minutes walk to the Aldstad, moreover in front of the famous Schumacher brewery and close to many other small restaurants) and the staff is really friendly and helpful.
For the frequent travellers like I am, a lot of small but important details: the reception staff recognizing you by name, always some water and fruits in the room, and they always try to give me my fave room so I can feel a bit more at home.
Good breakfast with a spacious hall and a wide choice of sweet and salty food.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Katharina R, Sales Manager at BEST WESTERN Savoy Hotel, responded to this review, January 28, 2014
Dear frequent guest,

first of all, on behalf of our entire team, I would like to thank you for staying with us all these times.

We are more than happy to hear that you are feeling comfortable here with us and that we were able to create a small "home away from home" for you. We are always looking forward to welcoming you again.

Once again, thank you for staying with us and for your loyalty.

BEST regards,
Katharina Reul
Sales Manager
BEST WESTERN Savoy Hotel
Report response as inappropriate
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London, United Kingdom
Top Contributor
70 reviews 70 reviews
49 hotel reviews
Reviews in 31 cities Reviews in 31 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed December 17, 2013

Located 15mins by foot from old town and a Euro 25 taxi ride from the airport (about 10mins). The hotel feels a little dated, but is adequate for a short business stop over. (A positive is the free fast (20meg) WiFi connection)
The bathroom is clean with a powerful shower, but is amazingly small. The room is clean with a comfy bed, but overall the room is dark and dingy. The room had a desk area with plenty of electrical points, flat screen TV, Safe, Air Con and a small wardrobe.
Breakfast was buffet style, it had a good selection of food and a plus point was that there are plenty of tables that were being cleaned and prepared, so no hassle finding some where to sit.

Room Tip: Lifts are very noisy, don't stay in room 408 for this reason.
See more room tips
  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katharina R, Sales Manager at BEST WESTERN Savoy Hotel, responded to this review, December 20, 2013
Dear former guest,

first of all, I would like to thank you for staying with us and for sharing your experiences during your stay. Unfortuantely, our rooms vary a bit in size, which is due to the fact that our building is a historic one.

However, we are very happy to hear that you were able to enjoy our breakfast buffet and that our location was convenient for you.

On your next trip to Duesseldorf, we would be more than happy to welcome you again at our BEST WESTERN Savoy Hotel. Once again, thank you for your trust in us and for your Feedback!

BEST regards,

Katharina Reul
Sales Manager
BEST WESTERN Savoy Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Savoy Hotel

Address: Oststr. 128, 40210 Dusseldorf, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Dusseldorf > Stadt-Mitte
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#50 Luxury Hotel in Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Savoy Hotel 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western düsseldorf
Best Western Dusseldorf
düsseldorf Best Western

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