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Hilton Duesseldorf: Traveler Reviews

5.0 of 5
George-Glock Strasse 20, 40474 Dusseldorf, North Rhine-Westphalia, Germany
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Hilton Duesseldorf
Ranked #29 of 236 hotels in Dusseldorf
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377 reviews from our community

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Traveler rating
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    170
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Los Angeles
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
“Another good stay”
4 of 5 stars Reviewed November 15, 2012

This is my third stay in the hotel and I spent two nights in November. The staffs were friendly and as Hilton Diamond member, I was upgraded to the Executive Room with free wifi and access to the Executive lounge, which definitely made the stay more pleasant. I was a bit disappointed with size of the room even with the upgrades to the Executive Floor. The main issue remains the rather small bathroom and the bath tub was very high for elderly or children to climb into the shower. For those with mobility issues, please book a mobility access room. I feel that the hotel needs to add a regular shuttle to the airport to make it more attractive. A taxi costs 15 Euro to and from the airport, and for access to downtown, there is a U-Bahn station within five minutes of walking distance that can take you to downtown. It is a nice hotel and I look forward returning to it in the near future.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Carfield0830 about Hilton Duesseldorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDUS, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review
November 23, 2012
Dear guest,

Thank you very much for your feedback on your recent stay at Hilton Dusseldorf. We are delighted that you enjoyed your stay and that you look forward to returning in the near future. Thank you also for your constructive comments on the airport shuttle. We will definitely look into that.

We look forward to your next visit and until then remain

with kind regards

Torsten Weller
Director of Operations
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Princeton
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
“Comfortable business hotel”
4 of 5 stars Reviewed November 14, 2012

I stayed in this hotel for 5 nights during a business trip. The room was comfortable with all the general amenities. The bathroom was kind of small, but the rest of the room was a decent size.

Keep in mind that wifi is available, but not included in the room rate. You also need to pay separately for breakfast.

There is a nice fitness center in the basement with treadmills, bicycles and a weight bench.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask SATraveller25 about Hilton Duesseldorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDUS, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review
November 23, 2012
Dear guest,

Thank you very much for your comments on your recent stay on Tripadvisor. It is our pleasure to read that you enjoyed your stay with us and especially liked our fitness area. We are delighted to inform you that we just finished installing brand new gym equipment by Life Fitness.
We look forward to welcoming you in hopefully not too distant future and until then remain
with kind regards

Torsten Weller
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whakatane, New Zealand
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Excellent Airport Hotel”
4 of 5 stars Reviewed November 5, 2012

I choose this hotel as it was close to the airport. They do not have complimentary shuttle taxi will cost you approx 15 euro one way. This hotel is modern the lobby and downstairs area are really nice. The room was extremely spacious with a comfortable bed, business desk and flat screen tv. They had 3 English channels enough if you are simply killing time waiting for your flight. The bathroom is small though but adequate it did have a bath which was nice and nice towels and toiletries. I found the hotel very quiet excellent for an airport hotel. I ate in the restaurent the food was good. They talk about the pricey wifi and that is not free, What I discovered was they have two prices 17euro for 24 hrs for laptops or 9 euro for 24 hrs for smart phones or tablets etc I thought this was affordable.

There is a tram 5/10min walk from the hotel that will take you directly to the city. It was raining so I didn't use it. I could not see any eating places nearby but enjoyed my meal in the hotel.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask chessybear about Hilton Duesseldorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDUS, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review
November 6, 2012
Dear guest,

Thank you very much for your positive comments on your recent stay at Hilton Dusseldorf. We are delighted you enjoyed your stay with us and it is a pleasure to read your compliments on our restaurant. Regarding your comments on our pricing for internet access I would like to inform you that we will offer free internet access in public areas as of 2013. Our valued HHonors Gold & Diamonds guests already receive free internet access throughout their stay.

We look forward to welcoming you back in hopefully not too distant future and until then remain

with kind regards

Dagmar Muhle
General Manager
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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Good business hotel”
4 of 5 stars Reviewed November 3, 2012

Found this hotel to be convenient as well as having good service ....
As a Hhonors diamondmember i got upgraded to executive flooor and that made a big difference. You should look at upgrading even if you need to pay as having a place for free and fast breakfast as well as snacks , drinks,private meetings, throughout the day makes it well worth it

Will stay here again

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 1
Ask Bal97 about Hilton Duesseldorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDUS, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review
November 6, 2012
Dear guest,

Thank you very much for your feedback on Tripadvisor. It is a pleasure to read your compliments on our service and the benefits of our Executive Lounge.
We look forward to your next visit and in the meantime remain

with kind regards

Dagmar Muhle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
54 reviews 54 reviews
53 hotel reviews
Reviews in 47 cities Reviews in 47 cities
41 helpful votes 41 helpful votes
“In a quiet area not too far from town”
4 of 5 stars Reviewed November 2, 2012

This hotel is located near an expressway. There's is a U bahn station within 5 mins from the hotel. The wi-fi access was expensive and so was parking. You might be able to find parking for free just a block away. The rooms were clean and simple. Not big or small. The usual 4 star Hilton Affair.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask YiChong about Hilton Duesseldorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDUS, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review
November 6, 2012
Dear guest,

Thank you very much for taking the time to share your experiences via tripadvisor. In regards to our prices for parking, please be assured that we conduct regular surveys to ensure our competitiveness. I am glad to inform you that we will offer free internet access in public areas of the hotel as of 2013 - our valued HHonors Gold & Diamond guests already receive free internet access while staying with us.

We look forward to another opportunity of welcoming you and remain

with kind regards

Dagmar Muhle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hilton Duesseldorf

Also Known As:
Hilton Duesseldorf Hotel
Hilton Hotel düsseldorf
Hilton Hotel Duesseldorf
Hilton Dusseldorf
düsseldorf Hilton
Address: George-Glock Strasse 20, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Phone Number:
Region: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar/Lounge Business Center Fitness Center Kitchenette Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Luxury Hotels in Dusseldorf
#22 Business Hotels in Dusseldorf
#25 Family Hotels in Dusseldorf
Price Range: $
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Enjoy a central location at the Hilton Dusseldorf hotel, just 10 minutes from Dusseldorf city center and Dusseldorf International Airport. Walk three minutes from the hotel and take a two-mile tram ride into downtown Dusseldorf. This Dusseldorf hotel is five minutes from Dusseldorf Fairground and conference center. Headquarters of L´Oreal, Vodafone and IBM are within walking distance.Select from 375 comfortable guest rooms and suites to unwind after a busy day in Dusseldorf. ... more   less 
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