We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Convenient and comfortable” 4 of 5 stars
Review of Sheraton Dusseldorf Airport Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Sheraton Dusseldorf Airport Hotel to your Saves list
Sheraton Dusseldorf Airport Hotel
4.5 of 5 Hotel   |   Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany   |  
Hotel amenities
Ranked #45 of 243 Hotels in Dusseldorf
GreenLeadersGold level
Moenchengladbach
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Convenient and comfortable”
4 of 5 stars Reviewed March 25, 2014

We often spend the night at Dusseldorf airport before an early flight to Manchester and have always used the Maritim hotel but on this trip the prices were very high for some reason, both for the Maritim and the Sheraton. I chose the Sheraton simply because it was a few Euros cheaper. The hotel is easily reached from the terminal and entered via a lift in the car park. The welcome was warm and professional and our room perfectly fine. A huge kind sized bed was comfortable and the bathroom, though small, was classy and everything worked well.

This was an exercise in comparison with the Maritim, whose large blue sign could be seen from our room. The Sheraton is older, less modern inside and I think our room was also smaller. In terms of facilities and comfort there was little in it; mini bar, TV, good beds etc, but the Sheraton had individual bottles of toiletries and the novelty value of a garden view. All the rooms are on one floor, set out in a circular design above the car park, with full length opening windows looking out onto landscaped gardens. We had masses of wardrobe space but on the window side of the bed the was no bedside table; I had to move the one armchair to move in the accompanying little table. It all felt slightly cramped.

We ate in the restaurant and had a good dinner with friendly service. Our dining experiences at the Maritim have not been great despite its choice of restaurants, and this was a very enjoyable meal. Back in the room, it was very quiet and we slept well.

Wifi is an incredible €19 for 24 hours, but when I mentioned that we usually stay at the Maritim, I was given complimentary access. I also got a free bottle of water in the room.

For convenience, comfort and service, there's little to choose between them; the Maritim is high-gloss, modern and imposing, while the Sheraton is less so, but I liked the garden view. That particular night, rooms in both hotels cost well over €200 and for this I would expect a bit more in terms of a bathrobe, some good toiletries and free wifi, but I guess it is a captive market.

Room Tip: From the layout diagram I imagine some rooms face each other across the garden, which may not be ide...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review, March 27, 2014
Dear Ann F,

Thank you for your review on Tripadvisor. We are glad that you enjoyed your stay with us and we are looking forward to welcome you again at the Sheraton Duesseldorf Aiport Hotel.

Warm regards from Duesseldorf,
Christian B.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

555 reviews from our community

Traveler rating
    131
    279
    114
    21
    10
See reviews for
47
106
80
269
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Top Contributor
63 reviews 63 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 4, 2014

Stayed here for a quick overnight stay... very clean, warm, extremely close to the airport (200m). Breakfast was also very good...staff were friendly and the bar was quiet, all in all no complaints at all.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 26, 2014

,The room was very clean and the bed was comfortable. I slept very well and it was very convenient to walk 5 minutes to departures in the airport. It was well worth the money. I will definitely stay there again.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
95 reviews 95 reviews
44 hotel reviews
Reviews in 49 cities Reviews in 49 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 14, 2014

The real appeal of this hotel is the proximity to Dusseldorf airport - literally 2-3 minutes of a walk to departures.
Otherwise, the hotel is pretty standard- clean and well appointed rooms, decent restaurant, very friendly staff. The bed was comfortable and, for such a busy hotel, there was very little noise during the night.
The food in the restaurant was nice, if a little overpriced. The selection at breakfast was good but again, pricey for the experience.
The wifi service is not free (although there are some computers in the lobby which can be used), which i thought was poor given that the room is quite expensive.

Overall, I would only stay here again if I was under pressure for a flight time. i imagine there are better value, similar standard hotels in the vicinity. The room was €175, but I would expect to pay maybe €90 - €120 for a similar standard.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed January 27, 2014

You can't expect from an Airport hotel same standards as a city hotel but for a Sheraton classified 4 stars hotel the minimum you expect is to have competence on the reception and not amateurs that can't issue separate bills for a room stay and other services. Nor would you expect to eat dry heated micro wave penne served at a notch price to your room.
Shame they didn't even comment or explained when I wrote a revision to the Sheraton website. I am a platinum Member in this chain since year 2000 with more than 100 nights last year. Still incompetence means ignorance and indifference to those who live on passing by guests and care nothing about their standards. This is not what I know and practice with other SPG/Sheraton hotels over the world.

Never again in this hotel. There are other better and less expensive hotels at the airport. I recommend not paying more for less at this hotel.

This doesn't involve any other Sheraton hotels as I mentioned.

Stayed January 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian B, Front Office Manager at Sheraton Dusseldorf Airport Hotel, responded to this review, May 13, 2014
Dear KorsGeorge,

Thank you for your constructive comment on Tripadvisor. Please do not hesitate to contact us directly on guestservice.duesseldorf@sheraton.com.

Warm regards from Duesseldorf,
Christian B.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
69 reviews 69 reviews
36 hotel reviews
Reviews in 41 cities Reviews in 41 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 21, 2014 via mobile

I stayed here in September 2013 for a nearby trade show and thoroughly enjoyed the visit. The staff were welcoming and helped me an adapter plug. The food in the restaurant was excellent. The location is right at the airport. I highly recommend this property.

Stayed September 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Attleboro
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 21, 2014

I had a 6am flight si I checked into this hotel. It was awsome I could walk across the garage and be at my terminal. The room was small for an executive room but comfortable, the bed was ok a double. I am uae to a queen size bed. The hotel was also convenient to get to Dusseldorf, I tooj sky train to rrin station then walked, easy to get into town.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Sheraton Dusseldorf Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Dusseldorf Airport Hotel

Address: Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Green Hotel in Dusseldorf
#27 Luxury Hotel in Dusseldorf
#32 Business Hotel in Dusseldorf
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Dusseldorf Airport Hotel 4.5*
Number of rooms: 198
Official Description (provided by the hotel):
Directly situated at Dusseldorf's airport, Sheraton Dusseldorf Airport Hotel is built on top of the roof of the parking garage section P3.Because of its perfect connection and the location of Dusseldorf International Airport, guests can arrive easily and comfortably by train, plane or car. Each of the 198 calm and modern furnished rooms is provided with soundproof windows and Sheraton Sweet Sleeper beds(R) are inviting guests to relax and offering a good night's rest.Sheraton Dusseldorf Airport Hotel has a wide range of hotel facilities and services like business corner, complimentary Wi-Fi in the hotel lobby, fitness center, restaurant "Otto", bar "on chocks" and many others.In 17 different conference rooms one can hold international meetings and conferences.International atmosphere and a gate to the world:Welcome to Dusseldorf. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Booking.com, Priceline and Hotels.com so you can book your Sheraton Dusseldorf Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton düsseldorf
Sheraton Dusseldorf
düsseldorf Sheraton

Owners: What's your side of the story?

If you own or manage Sheraton Dusseldorf Airport Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.