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“below average” 2 of 5 stars
Review of Mercure Hotel Dortmund City

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Mercure Hotel Dortmund City
3.0 of 5 Hotel   |   Kampstrasse 35-37, 44137 Dortmund, North Rhine-Westphalia, Germany   |  
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Hotel amenities
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Ranked #9 of 55 Hotels in Dortmund
Dortmund
1 review
“below average”
2 of 5 stars Reviewed November 11, 2013

Unfortunately no hot water.. only a freezing cold shower. Additionally there were problems with the door of the parking garage. For the garage a a seperate amount had to be spend.
Overall a lack of quality for the amount of Euro's spend.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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236 reviews from our community

Traveler rating
    58
    114
    45
    12
    7
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Salisbury, England
Top Contributor
128 reviews 128 reviews
39 hotel reviews
Reviews in 51 cities Reviews in 51 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 11, 2013 via mobile

Stayed for two nights. Nice and clean, central location but hard to find. comfortable bed. Reasonable sized room. Didn't have breakfast. Fairly thin walls though. Would use it again. Asked for directions to florian tower and took three hotel staff to locate it on the map- it's not like there are lots of attractions in Dortmund,

Stayed November 2013, traveled as a couple
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Slough, United Kingdom
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 28, 2013

If you need to be close to the city centre then the location of this hotel is perfect. The metro station is very close to the hotel. You access the reception using one of two lifts as there is no ground floor.

The staff are friendly and helpful, the rooms are a good size.

Internet access is available using either an Ethernet cable or Wi-Fi. It is unfortunate that the hotel has decided to provide different levels of Internet access with better service being charged for at an extra price.

Overall this is a good place to stay in Dortmund if you need to be centrally located.

Room Tip: Ask for the premium Wi-Fi to be included in the price when you book.
See more room tips
  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Cologne, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 24, 2013

The Mercure is a fine hotel suitable when travelling on business. The property is very nice and clean with spacious rooms and nice bathrooms. The location is good and the service is very professional. Wifi could be improved, but overall this is a solid hotel ideal for business travelers !

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Scunthorpe, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 13, 2013 via mobile

Stopped here for two nights in September on business. Clean rooms and fantastic location. Breakfast was brilliant with so much selection.

Parking is €9 per day and your vehicle will be safe. Wifi is available but you have to pay for it and the signal is very poor.

On the whole great place to stay.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Top Contributor
580 reviews 580 reviews
65 hotel reviews
Reviews in 114 cities Reviews in 114 cities
459 helpful votes 459 helpful votes
4 of 5 stars Reviewed July 8, 2013

The location is ideal for touring the city.The foyer is on the 3rd floor and rooms on the 4th and 5th floor.to all those people who complained about expensive wi fi I would point out that there is a free to use terminal next to the breakfast room.My room was spacious and quiet and the bed comfortable..There is a flat screen tv and a kettle.Some minor negative points.The bath has a glass shower screen diagonally across the bath which makes the bath difficult to get into.there is a doorstiop by the wardrobe upon which I invariably hit my foot.There is no wallsafe so you have to put your valuables in a box in reception.
Breakfast at 16 euros a day was underwhelming.Poor choice of cereals.No skimmed milk.Not always certain of boiled eggs.Bacon burnt so much it tasted like eating bootlaces.No marmalade.Not really worth the money.however I enjoyed staying at the hotel and would happily do so again.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Mercure Hotel Dortmund City

Address: Kampstrasse 35-37, 44137 Dortmund, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Dortmund
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #9 of 55 Hotels in Dortmund
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Hotel Dortmund City 3*
Number of rooms: 82
Official Description (provided by the hotel):
The 3 star Mercure Dortmund City has 82 rooms and is located in the centre of the city. The modern hotel offers WLAN, a cosy bar and a meeting room for up to 45 people. It is a 5 minute walk to the main train station, museums, the concert hall and many other attractions. Convenient public transport takes you to Westfalenhalle events hall and Westfalenstadion stadium. The hotel is an ideal base for business and tourist activities in and around Dortmund. ... more   less 
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Also Known As:
Accor Hotel Dortmund City

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