Morning reception staff are excellent. The hotel is excellent compared to others in town however the night staff was very unprofessional we asked him to get us the converter and he just ignored our request. I had to go down after a while to get it. I used the gym and had some water from the fridge which was complementary for gym users. I wouldn't throw away the water I used so I took it upstairs with me and the same reception person said that its only allowed for the gym and that he would let me off this time! very weird and funny!! The service is ok and breakfast staff are professional. The Gym is very small and one of the beds had black stains... ughh..
- Official Description (provided by the hotel):
- Located right across from the stadium and the lovely Westfalenpark, the Pullman Dortmund is easily accessible with convenient access to all major highways. This world class hotel is well equipped to handle all your important events, with a capacity of up to 300 guests in 14 fully equipped, adaptable meeting rooms and reception areas. All 219 rooms, including suites, have full internet access and provide a welcome oasis of true serenity ... more less
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