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“Close to the dom, that's about it...” 2 of 5 stars
Review of Star am Dom

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Star am Dom
3.5 of 5 Hotel   |   Ursula Strasse 4-8 | or Marzellen Strasse 58-60, 50668 Cologne, North Rhine-Westphalia, Germany (Altstadt-Nord)   |  
Hotel amenities
Ranked #194 of 281 Hotels in Cologne
Sevran, France
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Close to the dom, that's about it...”
2 of 5 stars Reviewed April 2, 2013

We booked a three night stay for Easter. We're a family of 4, two adults and 2 daughters.
At our arrival, the first thing you notice is the smoke coming from the room on the right side. Then our hotel room was the number 100, the one that's got a view on the street. It was very noisy, like you hear every car passing by at night. We didn't sleep well for the whole stay.
The bedroom was clean though and the beds comfortable, very tiny bathroom but efficient and clean.
We used the little shampoo bottles on the first day, they we'rent replaced on the next. :-(
The real good thing is you're quite close to the dom, 10 minutes.
We had fun, as it was the second time we came to Koln.

The last day, when we checked out, we did take the parking lot for 2 nights. It was easter monday, we mentioned to the front cleck if that was ok to get the car around 5 or 6 pm that day. He told us that we would have to pay extra money for that. Instead of 24 (12 € a night) it's 27 €.
We paid (we shouldn't have) and left. Of course nothing was written. Not very honest to say the least. That was the only time in town we had that kind of experience. We won't be back in that hotel.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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118 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Cook Islands
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 19, 2013

Very close to the train station and can walk just about everywhere you would want to go. Basic room but clean and ready before normal check in time. Helpful staff although not sure of front desk security late at night (sitting in the bar, saw guests walk in and take thier own keys from unattended front desk. Breakfast good value. Some nice restuarants in area.

  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Delhi, India
Top Contributor
110 reviews 110 reviews
42 hotel reviews
Reviews in 40 cities Reviews in 40 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed February 13, 2013

A very nice hotel and a great value for money. Room was neat and clean and spacious enough. Dining area was good and breakfast was adequate. It was located 10-15 minutes walk away from the main railway station. The only problem was that it was on the opposite side of the cathedral from the main shopping area. Still it offered a pleasant stay in a great atmosphere.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 6, 2013 via mobile

We stayed for one night at Star am Dom hotel the first week of January and we've been very disappointed by the rooms: the standard double bed room was small, carpets were dirty, the bed made of 2 single beds put together and the toilet in the bathroom is almost inaccessible if you are 5'6" or more...
It's really sad as the staff is great and helpful, the location in Koln is perfect (5 mins by walk to the Dom) and the price are low.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rhyl, UK
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 30, 2012

Myself and a friend decided to take a last minute visit to Cologne for the Christmas Markets, and this hotel was one of the cheapest available. As we were going to be out most of the time checking out the citiies Brauhauses :) We basically wanted a roof over our heads for a couple of nights. The Gritty bits: We both had single rooms, which were at the front of the hotel.There is a busy road (possibly a ring road) close by. I had a rubbish first nights sleep due to the traffic, However, I hadn't noticed that the window was very slightly ajar, when shut, this did stop a lot of the noise. If you are a light sleeper, this may be an issue. I got round it by having some light in ear headphones. Second nights sleep was much better!. The room was fit for purpose, The bed, you just sink into, If you have a dodgy back, you will wake up a little stiff. There is a desk, flat screen TV a couple of chairs, small wardrobe and a safe. The shower room is small but adequate, although the wash basin does not have a plug. The staff were courteous at all times. Breakfast is your hams, cheeses, cereals, the usual. For the price we paid, it was worth it.
Would I use this hotel again? I probably would.

Room Tip: If available ask for an inside room, rather than one overlooking the main road. Nearby and worth a...
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guernsey, Channel Isalands
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 28, 2012

Last minute booking to go to Christmas market and we were not disappointed! Easy walk ( about 5-7 mins) from station and Dom, so very convenient location. Very helpful staff, lovely double room at back of the hotel with very clean bathroom. Excellent choices for breakfast. Able to store luggage on the day that we left which was very useful. I would definitely recommend this hotel.

Room Tip: We had a deluxe double at the back of the hotel which was probably quieter than at the front.
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Stayed December 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 23, 2012 via mobile

A five minute walk from the main train station and the Dom. Single room was tiny but clean, newly renovated bathroom and a big TV for a rainy day. Friendly staff speaking very good English. I would recommend this hotel, great value for money

Stayed November 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Star am Dom

Address: Ursula Strasse 4-8 | or Marzellen Strasse 58-60, 50668 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #194 of 281 Hotels in Cologne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Star am Dom 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
Im Herzen von Köln finden Sie unser exklusives 3 Sterne Hotel Superior Star am Dom, das nur wenige Schritte vom Hauptbahnhof entfernt ist. Entdecken Sie die beachtliche Vielfalt unserer Zimmer.Das Star am Dom gehört zu den modernsten Kölner Hotels seiner Kategorie. Es verfügt über 40 geräumige Zimmer mit Domblick in über 20 Zimmern.Mit seinem eleganten Interieur (Designer Möbel kombiniert mit warmen Farben und internationalem Style) und der modernen komfortablen Ausstattung (Bäder mit Fußbodenheizung / 32 Zoll LCD / safe). ... more   less 
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Also Known As:
Star Am Dom Cologne

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