How do you improve the profitability of your hotel at next-to-minimal effort and expense? It's as easy as cramming a double bed into as many of your single rooms as is physically possible, then charging for the privilege!
This was exactly the feel of our 9ft x 10ft (2.7m x 3m) room at the Hotel Europäischer Hof am Dom. The fire escape plan showed a single bed, the headboard fixed to the wall was for a single bed ... yet the smallest of double beds had obviously been squeezed in, with the rest of the contents hastily rearranged to fit.
The room was basic yet comfortable, though felt quite bare with its whitewashed walls, spartan furniture, Ikea paper lampshade and high ceiling. The old-fashioned pink and brown(!) floral bathroom didn't exactly play easily on the eyes, but at least it was kept spotlessly clean.
Although the day-staff manning the reception were friendly and spoke good English, there were clearly some problems with the hospitality provision:
• On check-in, it transpired that not only had my name been recorded completely incorrectly in the booking system, I was also shown as staying for only one night instead of the two I had reserved through a third-party online agent
• On the first morning, the shower head broke and we informed the receptionist. By the time we checked out (and following a reminder to the staff in the interim), there had still been no attempt to fix it
• Heavy rain on the first full day led to a number of rooms apparently being taken out of commission due to water damage - this meant that some friends who would have stayed with us had to be relocated to a not-too-nearby partner hotel, albeit at no extra charge
Despite these problems - which could simply have been down to poor luck on our behalf - the hotel represented a good budget offering in a quiet location right in the heart of Cologne and within easy walking distance of both public transport and all the main sights. If you don't mind basic accommodation and aren't concerned by a lack of space in which to move about (or food options - there is no meal service or vending machines), then this hotel does offer good value for money.
In light of the above, though, it may just be worth confirming the details of your reservation with the hotel directly should you have booked through a third party.
And a word about the lift: there is one at the hotel as advertised. However, there are steps up to the main door, and 2/3 of the rooms are situated on mezzanine levels with no lift access. As usual, check with the hotel if this is essential to your stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.