My husband and I stayed in this hotel over New Year and were made to feel very welcome by all members of staff. It was explained to us that the hotel was being taken over by the lady who owned another hotel just up the street on New Year's Day and that they hoped to keep disruption to a minimum.
The room was very comfortable although the bathroom and shower were slightly on the small side. In the information booklet we found it said that we could help ourselves to tea and coffee in reception but we actually had a kettle and supplies in our room. We asked for an extra pillow each which was provided straight away.
The hotel is a 5 minute walk away from the railway station and Dom and extremely convenient for many restaurants. There was secure parking across the road from the hotel.
The young lady on reception told us about the celebrations for New Year which take place on the banks of the Rhein and as it was only a 10 minute walk away, following our meal in the evening, we made our way down to the river. What a fantastic experience! Hundreds of fireworks provided by individuals (there isn't a formal firework display).
Breakfasts were good with plenty of choice and each day they served breakfast items from individual countries as well as meats, cheese, homemade bread, homemade butter and jams. They also made their own version of nutella.
On the day of the transfer of the hotel to the new owner, we were asked to go across the road for breakfast to the other hotel. We were made very welcome and the breakfast was superb.
When we arrived back at Domstern and went to our room we noticed that the kettle etc. and extra pillows had gone so as we were leaving for the day I asked the new owner if it would be possible for us to have them back. I said that I appreciated that they were extremely busy with the takeover and to be honest I didn't expect her to remember but when we returned later that afternoon, there they were. I was very impressed that even with all the upheaval, it was obvious that their guests' requests were taken care of.
We hope that all goes well with their new venture and wouldn't hesitate to recommend this hotel.
- Also Known As:
- Domstern Hotel Cologne
- Official Description (provided by the hotel):
- Just a few steps from the famous Cologne Cathedral, main station, historic city center, shopping area and not far from the trade fair, you will find Hotel Domstern in a quiet side street. We offer newly renovated rooms, free wifi, parking, only nonsmoking rooms, elevator and our extended breakfast buffet until 11 am and even 12 noon during weekends. We are proud and humbled getting the "Travellers choice award 2010" from our guests for our personal service! ... more less
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