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“Conveniently situated hotel” 4 of 5 stars
Review of Holiday Inn Express Koln-Mulheim

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Holiday Inn Express Koln-Mulheim
3.5 of 5 Hotel   |   Tiefentalstrasse 72, 51063 Cologne, North Rhine-Westphalia, Germany (Formerly Holiday Inn Express Mulheim) (Mülheim)   |  
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Ranked #70 of 281 Hotels in Cologne
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Conveniently situated hotel”
4 of 5 stars Reviewed March 13, 2013 via mobile

Have stayed here twice now and have been impressed on both occasions. Complimentary breakfast is very good and breakfast staff, particularly one lady are very pleasant. Reception staff pleasant enough but didn't ask if we had a good stay etc.
we will most definitely stay here again on our next visit to Cologne.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MvC_9, General Manager at Holiday Inn Express Koln-Mulheim, responded to this review, March 14, 2013
Dear Guest,
thank you very much for taking the time to give us a statement to tell us about your positive experiences at our Holiday Inn Express Cologne Mülheim.
We are looking forward to welcoming you again when you visit Cologne the next time.
best regards
Holiday Inn Express Cologne Mülheim
Mark van Coppenolle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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195 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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Basel, Switzerland
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 25, 2013

This is a very nice and convenient hotel. Situated in Mullheim, very close to the high-way, it is very basic but has everything you need - free wired internet in the room, parking lot, nearby parking on the side-streets, breakfast included (basic), petrol station, supermarket, McDonald's.However preferably to go there by car.

It is very clean and staff is friendly. That's the good thing about this chain, everything is standardized and you get the same thing (generally good) regardless of the location.

On top of that it is very close to the Rhein, so i could also accommodate a lovely morning run along the river :) (who needs a gym anyway).

For it's price range, one of the best choices.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MvC_9, Manager at Holiday Inn Express Koln-Mulheim, responded to this review, March 2, 2013
Dear Guest,

thank you very much for having taken the time to comment on your recent stay with us.

It is always a pleasure and a motivitation to hear that our guests enyoyed their stay.

We are looking forward to welcome you back .

best regards

Mark
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Stavanger, Norway
Top Contributor
53 reviews 53 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 17, 2013

Nothing fancy about this hotel. Basic breakfast, basic room, basic holiday inn. Staff was VERY friendly, location was great for taking the trolley to downtown Cologne for the Christmas market. Cheap, acceptable and good for our 1 night in Cologne. Would stay there again and highly recommend!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MvC_9, Manager at Holiday Inn Express Koln-Mulheim, responded to this review, February 18, 2013
Dear Guest,
thank you very much for taking the time to give us a statement to tell us about your positive experiences at our Holiday Inn Express Cologne Mülheim.
We are looking forward to welcoming you again when you visit Cologne the next time.

best regards

Mark van Coppenolle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chisinau, Moldova
Top Contributor
130 reviews 130 reviews
65 hotel reviews
Reviews in 57 cities Reviews in 57 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed January 30, 2013

Good location near the hightway , kind peoples joung and efficient at the reception . Quality of the room a litthe lower than standard Holiday Inn Express : Free parking free brekfast . Low rate generally positive .

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Koln-Mulheim, responded to this review, February 14, 2013
Dear paolo b,

Thank you for posting a review of our property. I am delighted you were satisfied with our location and the services you received. We apologize for falling short of your expectations with your room accommodation. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is.

Sincerely,

Karen C
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Utrecht, The Netherlands
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 4, 2013

I asked the hotel by mail if booking via Booking.com would present problems in getting priority points. I was answered: give us the card-numbers by check inn. Everything OK I thought.
At the reception desk the employee at our check inn did not know what to do, to give points or not. The next day I checked this. The points were then refused. I would have liked to have known this before so that I could have changed my plans.
I complained about this to the director. I received his reaction only after my third complaint: apologies and the promise to inform the Priority Club to grant us, in this special case, the points for our stay (in November). More than 2 weeks after this promise, there are still no points re. our nights spent added to our accounts.
A WARNING to readers: only booking directly with the hotel or at the Priority Club Site grants you Priority Points.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Koln-Mulheim, responded to this review, January 19, 2013
Dear Cornelis66,

Thank you for taking the time to write a review of our property. My apologies for the confusion and inconvenience you had with the service received during your stay. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

Once again, thank you for your feedback and we hope to have another opportunity to welcome you again soon.

Sincerely,

Karen C
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Senior Contributor
37 reviews 37 reviews
36 hotel reviews
Reviews in 32 cities Reviews in 32 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 1, 2013

I spent a weekend in Köln at this hotel, located in the town district Mülheim. The hotel is at a large main road, 5-10 minutes walk from the tram, which takes you downtown in about 20 minutes. Around the hotel there's a gas station (for convenience items) but not much more. A couple of tram stops away at Wiener Platz you'll find some restaurants.

Checking in and out was the ordinary routine, and the staff friendly.

The room was quite large and felt comfortable, with plenty of storage space. Having a window out to the main road made me a bit cautious, but the sound proofing is excellent and you don't hear a thing inside. An effective and waterproof shower is also, incredibly enough, a rare treat for a hotel. The bed offered a good night's sleep.

Breakfast was quite good, offering the usual choices. There were quite a lot of guests, but plenty of tables including adjacent rooms.

In all, if you don't mind the location, this is a good choice. I had a comfortable and relaxing stay and would come back.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MvC_9, Manager at Holiday Inn Express Koln-Mulheim, responded to this review, January 3, 2013
Dear Guest,
thank you very much for taking the time to give us a statement to tell us about your positive experiences at our Holiday Inn Express Cologne Mülheim.
We are looking forward to welcoming you again when you visit Cologne the next time.
best regards
Holiday Inn Express Cologne Mülheim
Mark van Coppenolle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
JAPAN
Top Contributor
251 reviews 251 reviews
89 hotel reviews
Reviews in 77 cities Reviews in 77 cities
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed December 28, 2012

Stayed here one night on my way to Frankfurt. Hotel is off the beaten path as far as tourists are concerned but very convenient from the Autobahn. Check in was quick, room was small but adequate for one person. Bathroom is tiny, only shower, could have been used some cleaning. The sink drain was emitting horrible smell once you ran water. A dose of Drano would have done the trick. Towels were a bit thin, the bed was acceptable. The window could be opened which is always something I prefer. Breakfast was good with ample supply of rolls, cold cuts and marmelades. I had a problem with the coffee machine, didn't know that if one wants a plain cup of coffee, the Crema button needs to be pushed. But I got it sorted out. Within a ten minute walk is a Lidl Supermarket, next to the hotel is a gas station where one can buy snacks, newspaper and softdrinks/beer. There is also a McDonalds next door which was constantly extremely busy. Parking was free, Internet in the room was not, but I think it was free in the lobby. Good place if you are in transit.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MvC_9, Manager at Holiday Inn Express Koln-Mulheim, responded to this review, January 3, 2013
Dear Guest,
thank you very much for taking the time to tell us about your experiences at our Holiday Inn Express Cologne Mülheim.
Thank you for your comments regarding about the different services we are offering.Indeed we are offering free WIFI in the lobby , great room and at the moment wire connexion in the room. We are currently investigating several options to install WIFI into our rooms.
We rate critical guest comments as a very positive opportunity to make things change for the better. Once again thank you for your comments.
We are looking forward to welcoming you again when you visit Cologne the next time.
best regards
Holiday Inn Express Cologne Mülheim
Mark van Coppenolle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Koln-Mulheim

Address: Tiefentalstrasse 72, 51063 Cologne, North Rhine-Westphalia, Germany (Formerly Holiday Inn Express Mulheim)
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Mülheim
Amenities:
Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #70 of 281 Hotels in Cologne
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Express Koln-Mulheim 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
The Express by Holiday Inn Cologne Muelheim is a modern business hotel located within easy reach to the exhibition Koelnmesse, the Cologne City Centre, the Palladium (concert hall) and the Koeln Arena The Companys Bayer and NKT are near by.Also next to A3 motorway and public transport. The hotel is perfectly connected to all business and leisure attractions in Colognelike Dom, diff. museums and the old Town with good restaurants and bars. Express by Holiday Inn offers accommodation for visitors to exhibitions as well as shoppers for the Cologne city centre. The Express by Holiday Inn offers 107 comfortably furnished rooms with chargeable High Speed Internet Access and air condition.We invite our guests to enjoy a complimentary continental breakfast buffet to get the day off to a good start, while in the evening our Lobby Bar is worth a visit to relax and unwind. Upcoming Events in Cologne and in Düsseldorf, are easy to reach, as well as the exhibitions Medica and GamesCom . Also nice to see are the Kölner Lichter, the Kölnmarathon and different events in the Köln Arena- reserve your room directly online with our Best Rate Guarantee. ... more   less 
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Also Known As:
Holiday Inn Express Koln-Mulheim Hotel Cologne
Holiday Inn Mulheim
mülheim Holiday Inn

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