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“Good value hotel in central location” 4 of 5 stars
Review of Hotel Cristall

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Hotel Cristall
3.0 of 5 Hotel   |   Ursulaplatz 9-11 | City, 50668 Cologne, North Rhine-Westphalia, Germany (Altstadt-Nord)   |  
Hotel amenities
Ranked #53 of 281 Hotels in Cologne
Cork, Ireland
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Good value hotel in central location”
4 of 5 stars Reviewed February 17, 2014

Despite its somewhat dull exterior, Hotel Cristall is a modern and relatively new hotel, within walking distance of the railway station and city centre.
Rooms are smart and modern, and reasonable value for money.
Breakfast is included in the room price, and is a good quality buffet.
Would definitely stay there again.

  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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411 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gerrards Cross, United Kingdom
Top Contributor
83 reviews 83 reviews
18 hotel reviews
Reviews in 38 cities Reviews in 38 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 10, 2014

Close to station and the centre of the city, so convenient. Clean and quiet. Basic but not too austere
Good breakfast and staff very helpful- no language barrier.
Drinks quite dear in the bar
I would return as all I needed was a room for the night with some comfort

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malvern Wells
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 22, 2014

Stayed here in December as my wife wanted to visit the Christmas markets.
I agreed as I love going to Germany, as the food and the people are great,
The Christmas markets were disappointing as they are now a bit all the same and pricey for what you get.
The Hotel Cristall is OK but nothing special, The staff were friendly and the location is excellent, but the room we were allocated was a bit tired and small. Breakfast was OK but not inspiring..

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed January 8, 2014

My friend and I were on a short trip to Cologne for the Christmas markets and wanted somewhere central and of a good standard. This hotel wasn't anything special but it was clean and central to the station and the cathedral. The reception staff when we arrived weren't particularly helpful by this I mean we had to ask about everything. wifi, breakfast time, location etc. The beds were comfortable but the pillows were so flat and thin even asking for extra didn't help so I ended up rolling my coat and towel up and putting under the pillow. Breakfast was average other reviews raved about the good breakfast unfortunately I cannot do the same. The hotel was busy the markets I guess and when going for breakfast at 8.45 both mornings we had to constantly ask for thing to be replenished and this took so so long. The choice was ok if you could get it. We were both hoping to have a good breakfast to last us through our days out this was not possible. All in all an ok place to stay.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leuven, Belgium
Top Contributor
92 reviews 92 reviews
23 hotel reviews
Reviews in 44 cities Reviews in 44 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 19, 2013

OK for one night if you want to see the sights of CGN. I would however, not stay here again as the bed linen was too thin and the pillows as well which made for a bad sleep. The walls are very thin as well as you can hear other guests coughing their guts up in the morning and when it rains you hear the drops all night on the tin evacuation ducts that were just outside our room. The hotel also does not have a parking facility. the nearest one is at the dome 500 meters walk, which will cost you 21 € a day. So if you have no choice and you come by train then its ok but if you do not then I would suggest to stay somewhere else, there are many other hotels around in the centre of town in the same areas with onsite parking facilitys for the same sort of budget.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 13, 2013

We booked well in advance as we wanted a good location to visit the many Christmas markets in and around Cologne and the location looked good - it was! The hotel is about a 5 to 10 minute walk from both the central train station and the Dom (Cologne Cathedral), the Rhine is another 5 minutes walk.
The hotel is very clean and well appointed, the staff really friendly and helpful, there is a great little bar open in the evenings and the breakfast (continental) is plentiful and very good quality, note if the hotel is full avoid peak times at breakfast!
The rooms are large and clean with comfortable beds, some of the room furniture could do with replacing but compared to all the positives this is a very minor point.

Room Tip: We requested and stayed on the ground floor due to mobility issues, with the windows closed there wa...
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wehl
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 13, 2013

The hotel seems a little grim from the outside, but is very modern from the inside. The staff is very friendly and helpful. The breakfast area was large, so no trouble getting a seat. The selection was not huge, but adequate. The hotel is situated very close to the main train station (only a short walk) and the Altstadt (the Cathedral in particular). Had a room in the front, which made the noise from traffic a bit hard sometimes. Otherwise the hotel is certainly to be recommended.

Room Tip: Ask for a room at the back of the hotel.
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  • Stayed December 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Cristall

Address: Ursulaplatz 9-11 | City, 50668 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #53 of 281 Hotels in Cologne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Cristall 3*
Number of rooms: 97
Official Description (provided by the hotel):
The Hotel Cristall Cologne is a design-filled boutique hotel in Cologne's city centre with an inspiring and distinguished atmosphere. Colour and Shape. Light and Room. Design and Style. Accompanied by comfort and top location. The interaction of these attributes form an exciting concept. Being in the city centre, the Hotel is located within walking distance to the Cologne Cathedral, Central Station, river Rhine, major museums, main shopping streets, Cologne Old Town and Cologne Trade Fair/ Cologne Messe. The Hotel features 97 rooms in two categories, a hotel bar, two variable state-of-the-art conference rooms and free WIFI.Our Comfort rooms are newly furnished and belong to an impressive old building redeveloped in 2008, and attached to our main building. Each piece of furniture is individually designed and custom-made of quality materials. The Rooms are 26-36 square metres in size with a 3-metre ceiling height, and thus provide genourous comfort. All 14 Comfort rooms are non-smoking rooms and feature: Kingsize bed, Airconditioning, LCD flat screens, free WIFI, Free SKY-TV Entertainment, Directdial telephone, Satellite TV, Desk, Minibar, walkin shower, Toilette, bathroom Floor Heating, Hairdryer Our Standard rooms are individual in their design with a special attention to detail, especially when it comes to lightening. They embody quality, taste and warmth. All 83 standard rooms feature: Directdial telephone, free WIFI, Minibar, Shower/Toilette, Hairdryer Satellite- and pay TVCristall' s two variable conference rooms feature state-of-the-art conference equipment and proper surroundings for 2 to 65 people. Both rooms provide complimentary Wireless-LAN, air-conditioning, and direct daylight. Among various light arrangements both rooms can be fully blacked out if desired. Therefore, our conference facilities are rightly suited for any event, ranging from major conferences to small meetings as well as receptions. We offer tailored Conference Packages. ... more   less 
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Also Known As:
Cristall Hotel Cologne

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