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“Not the best” 3 of 5 stars
Review of NH Koeln Mediapark

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NH Koeln Mediapark
4.0 of 5 Hotel   |   Im Media Park 8b | Mediapark, D-50670 Cologne, North Rhine-Westphalia, Germany (Neustadt-Nord)   |  
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€15 for your next stay
Ranked #56 of 280 Hotels in Cologne
GreenLeadersGold level
London, United Kingdom
Top Contributor
81 reviews 81 reviews
48 hotel reviews
Reviews in 37 cities Reviews in 37 cities
23 helpful votes 23 helpful votes
“Not the best”
3 of 5 stars Reviewed September 24, 2012

Oh how I hate hotels with windows that don't open and air con that is not up to the job. Stayed for several days due to exhibition nearby, so location good for this and the city. Breakfast ok, expresso coffee if you ask. Free wifi offered but at such a speed not really worth using it. Average at best.

Stayed September 2012, traveled on business
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308 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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spodling
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 18, 2012

Very nice reception, very welcoming staff. But the property itself needs some attention - furniture tired, etc.

Great hotel for a business trip for a day or two, but not for a holiday/weekend away.

Work colleague was very unimpressed with service at breakfast.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, UK
Top Contributor
98 reviews 98 reviews
69 hotel reviews
Reviews in 47 cities Reviews in 47 cities
118 helpful votes 118 helpful votes
2 of 5 stars Reviewed June 14, 2012

A drab concrete block in a concrete park, a really uninspiring corporate hotel.
I did request a high floor & large bed - but got the 1st floor with two twin beds ( for single occupancy).
The room was very stuffy, as the aircon goes off when you leave the room & takes ages to make the room bearable. Windows do not open.
The safe is free but requires you to swipe your credit card for the locking system. This is a rubbish idea, when you want to lock your credit card IN the safe !!
The mini bar list seemed to bear no resemblance to the actual contents, or bottle sizes in it. It looked to me like the minibar was half full- but with no specific inventory it was hard to tell.
My room was pre paid before arrival - but on check out they asked me to pay again. This was resolved in the end.
The bar area is very small & unpleasant.
I am so glad I only booked one night here ( due to unavailability of other places). I have visited Koln about 10 times & this has got to be the worst, boring, dreariest place I have stayed in.

  • Stayed June 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 8, 2012

I and my wife stayed in this hotel during the Medica fair in Dusseldorf in November 2011. It is a reasonable hotel to stay in Köln. A significant drawback is the inability to open the windows with a poor air circulation in the room.

Room Tip: A significant drawback is the inability to open the windows with a poor air circulation in the room
See more room tips
  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Munich
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 28, 2012

I stayed 2 nights and chose NH because it was located next to a conference venue.

Mediocre
For the price, I expected better. The hotel has a boring beige feel of at least a decade ago. I had two beds in my room and one was pretty slept through (hello bedsprings!). I've had better sleep in two star hotels.

Incompetent Staff
Because they gave me a smoking room although I asked for non-smoking room, I swapped rooms with a colleague. The staff then proceeded to just copy and paste swap our names without looking at payment. My colleague had prepaid, I had not. On checkout other staff hassled him for money and wouldn't let me pay. After I finally paid, they screwed up the receipts. And although the hotel promised to email the proper receipts with proper sums and names (for expenses), they still sent me the wrong ones with my colleague's name. Utterly incompetent. 2 days later and still no response from them.

  • Stayed April 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about NH Koeln Mediapark

Address: Im Media Park 8b | Mediapark, D-50670 Cologne, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Neustadt-Nord
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Cologne
#25 Luxury Hotel in Cologne
#30 Romantic Hotel in Cologne
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Koeln Mediapark 4*
Number of rooms: 217
Official Description (provided by the hotel):
Our four-star hotel is located in the city center of Cologne, in the MediaPark close to the Cologne Tower, and just 5 minutes from Cologne Trade Fair. Public transportation is a few steps away, providing easy access to the city's various sights and attractions. Cologne's stylish Rheinhaufafen is only three kilometers from the hotel, while the famous Cathedral of Cologne, with its beautiful Old Town, is just 1.5 kilometers away. ... more   less 
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Also Known As:
Nh Hotel Cologne
Media Park Nh Hotel

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