As previous reviewers have mentioned - the staff here are very friendly. All 3 young girls that we dealt with greeted us each time they saw us, were more than willing to offer us help and we very friendly no matter what. The hotel is very centrally located to the main train station (500m walk) and all of the attractions we wanted to see (Koln Triangle, Hohernzollern Bridge, Gestapo Museum, Shockoladen Museum etc). The rooms were on the smallish side, and are a little dated, but certainly not the worst we have had. Shower pressure was pretty poor, this would have been the worst thing about the room. There was also no fridge or air conditioning, but we didn't need either for our short stay. The breakfast at this hotel is brilliant, probably the best we have had during our 2 month holiday so far. Meats, cheeses, breads, fruits, about 10 different kinds of cereal, yoghurt, eggs, bacon, sausages, juices, good coffee.......you name it, they had it!! We really enjoyed our stay here. The deficiencies in the room were well and truly overridden by the staff and service provided. A number of hotels could learn a thing or two from this hotel and its staff. We would definitely recommend this place and hope to return in the future!
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