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“Good location - central but quiet” 4 of 5 stars
Review of Pullman Cologne

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Pullman Cologne
5.0 of 5 Hotel   |   Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln) (Altstadt-Nord)   |  
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Hotel amenities
Ranked #5 of 281 Hotels in Cologne
Certificate of Excellence 2014
Dubai, United Arab Emirates
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
76 helpful votes 76 helpful votes
“Good location - central but quiet”
4 of 5 stars Reviewed May 20, 2013

The Pullman is conveniently located on the fringes of the city center in Cologne - it's about a 10 minute walk from the cathedral and main train station, and just 5 minutes away from some of the busiest bar/restaurant areas in the city. For us this is the ideal location balance - close enough to comfortably walk to all the action, but away enough to not feel claustrophobic.

The rooms are comfortable enough - they are pretty much the standard take on a modern luxury hotel room, with the bathroom separated from the bedroom by a glass wall (with the obligatory modesty curtain, which in this case in an automatic blind built into the glass wall). The bed was very comfortable, as were the pillows (I find this to always be the case in Germany, even in mid-range small city hotels), and the room was well insulated which made for a good night's sleep.

As previous reviewers have said, the hotel does have well-designed common areas, and a nice bar and restaurant with a view. The breakfast buffet is very extensive and is available until very late on weekends, which is great. The staff are all very friendly and helpful, so this brings up the service level a notch.

Overall, definitely a good choice for both business and leisure.

Room Tip: Rooms on the higher floors and on the right side of the corridors will give you a view of the top of...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esko R, Manager at Pullman Cologne, responded to this review, May 21, 2013
Dear Cooki,

Thanks a lot for your kind feedback. We are glad that you enjoyed your stay with us. As you stated " a good choice for business and leisure" - we strive for being the best choice.
We look forward to welcoming you back.
Kind regards,
Esko Rebstock
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,181 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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Weil am Rhein, Germany
Top Contributor
83 reviews 83 reviews
70 hotel reviews
Reviews in 55 cities Reviews in 55 cities
160 helpful votes 160 helpful votes
5 of 5 stars Reviewed May 5, 2013

I had a room in the 11th floor and the view over Cologne was fantastic. There's a bar/restaurant on 12th floor with splendid views towards the cathedral, which is very nice as well. Unfortunately they tend to close early and do not seem to be very much frequented.

Location of the hotel is very central, not a too far to walk to the cathedral and close to many places for dining and shopping. Connection by public transport (having baggage to carry behind) could be better but is still acceptable.

The room was very well appointed and perfectly clean. Considering the price and compared to similar hotels, the room size could be somewhat bigger. Bed was very, very comfortable and I had a sound night of sleep.

Check-in and check-out was friendly, quick and efficient. Staff was friendly and helpful. Would return here when staying in Cologne

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
babylon ny
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 28, 2013

The Pullman may not be right on top of the Dom, but it's close enough. It's within walking distance of everything. Everything is new, updated, beds are incredibly comfortable. it's exactly what you'd expect from a business hotel with the exception of the following:

-the breakfast buffet and staff are beyond exceptional
-The 12th floor bar has an amazing view of the city- the best way to end the day with a drink and a view
-there's no concierge so the front desk staff is sometimes not as patient as what you'd expect. I don't know, is this a european thing? A german thing? who knows. Didn't stop us from anything, just curious.

Unless there's some sort of status-seeking reason to stay at a hotel right on top of the Dom, this is a fabulous place to stay in Cologne.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Esko R, Manager at Pullman Cologne, responded to this review, May 21, 2013
Dear smjbab,

Great that you enjoyed your stay! And rest assured that also in Europe patience is considered as a virtue - I will discuss your comment with our Front Office team.
By the way, we are the only hotel in Cologne with rooms facing the front side of the Dom. In all other places you see the Dom, if at all, only from the side or from behind.
It makes us very proud to read your comments about our breakfast. Thank you very much.

We will see you on your next trip to Cologne!

Kind regards,
Esko rebstock
Operations Manager
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Bremen, Germany
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 24, 2013

The Pullman Cologne is a wonderful city hotel with a lot of advantages and beauties. It has wonderful bars and restaurants.
Especially the restaurant/bar George M in the upper floor is beautiful!!! With its amazing view of the "Kölner Dom" and its nice relaxing atmosphere the food is a culinary delight. Cooked by a very good chef with an authenic sense of humor. You can tell that he loves to cook! :) Combined with a wonderful tasting wine recommended by one of the service staff it is an amazing experience.
The hotelrooms are also very nice and comfortable. Some of them also have the extraordinary view of that huge church.
There is a lot more to tell....
All in all it's a very good hotel with a lot of nice offers and I can truly recommend to go there and experience it youself!!

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Langdon Hills, Essex
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 19, 2013

Stayed one night on business. Hotel clearly caters for business travellers and check in/out is fast and fuss free and room amenities are good. Varied breakfast offerings was also a plus. Location is pretty good with a number of nearby eateries if you want a change from hotel food! I'd happily stay again.

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Paris, France
Top Contributor
73 reviews 73 reviews
64 hotel reviews
Reviews in 51 cities Reviews in 51 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 19, 2013

Great hotel, with an excellent situation in Cologne. Rooms are big with large beds, and from the 6th floor, we can enjoy a very nice view of the cathedral. High standard hotel as all Pullmans I've been to ! reception is simple but efficient, and the restaurant just near by the lobby will serve you nice fresh food with a wild selection of wines and whiskeys for the whiskey lovers. don't miss out the George M at the top floor of the hotel. You will enjoy a fantastic view of cologne in a lounge and easy atmosphere.

Room Tip: Choose the rooms from the 6th floor to enjoy a nice view of the city.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2013

I spent a week staying at the Pullman Hotel in Cologne.
The hotel is really nice and comfortable.
People were always courteous and professional, providing a first class service.
The rooms are extremely clean and equipped. The buffet breakfast is of good quality and plentiful.
The bed is great, never slept so well in a hotel.
The only flaw is that the WIFI is not free of charge. I can not give a review of restaurant and SPA that I have not tried.

The location is central and well served by public transport and the tube.

In case you are looking for a good place for groups that spend in Cologne, I recommend this Hotel.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Cologne

Address: Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln)
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#2 Spa Hotel in Cologne
#3 Luxury Hotel in Cologne
#4 Business Hotel in Cologne
#5 Family Hotel in Cologne
#6 Romantic Hotel in Cologne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Cologne 5*
Number of rooms: 275
Official Description (provided by the hotel):
The striking Pullman Cologne welcomes you to the center of this exhibition and media town, with its distinctive flair for artistic culture and Rheinischer joie de vivre. Enjoy the benefits of our exclusive location right in the heart of Cologne yet surrounded by calm, with stylish architecture, superb comfort and a distinguished ambience. The hotel offers the perfect setting for business meetings or gala dinners. ... more   less 
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Also Known As:
Pullman Cologne Hotel Cologne
Accor Cologne

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