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“Average room, super breakfast, good location!” 4 of 5 stars
Review of Lindner Hotel City Plaza

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Lindner Hotel City Plaza
4.0 of 5 Hotel   |   Magnusstrasse 20, 50672 Cologne, North Rhine-Westphalia, Germany   |  
Hotel amenities
Ranked #43 of 281 Hotels in Cologne
Arnhem, The Netherlands
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Average room, super breakfast, good location!”
4 of 5 stars Reviewed 4 days ago NEW

We booked two nights in the Lindner city hotel. The hotel is situated near the lovely belgium district. A vibrant district with bars, restaurants and small cute shops. We traveled with our babygirl (10weeks). We were surprised that we became a room with a few steps in it. inconvenient when entering and leaving your room with the pram. When checking out we informed if all rooms have a small stairs. It seems that only the rooms at the back have stairs. One further disadvantage when staying at the back of the hotel is the noise of the bars. Only noticed when the window is open.
The good thing is the great beds, spacious room and super breakfast.

  • Stayed April 2015, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindner City P, Leiter Gästebetreuung at Lindner Hotel City Plaza, responded to this review, yesterday
Dear Philomeen, thanks for your review. You are right, rooms with stairs are only located in the back of the hotel. But with room in the entrance area and before the stairs we thought you could place the pram there. We are sorry that this idea wasn't as good as expected. Nevertheless we are happy that you enjoyed the stay and especially the Belgium district near here. Best regards.
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411 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Tel Aviv
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel facilities are great. Breakfast was amazing!
But, the staff was a but too poshy and a little rude. For example, our son made a mess at the Belgian waffle area and spilt a little, by mistake of course. They did not take it well and made a comment about a t the day after.
I forgot my room number and the receptionist did not want to give it to me (weird). He was very suspicious and rude.

There is no wifi!!! Thats crazy for a four star hotel that charges more than 13 euro a night.

Parking is very costly!!! 25 euro a night. At other parking lots in the area it is 10 euro.

Stayed April 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindner City P, Leiter Gästebetreuung at Lindner Hotel City Plaza, responded to this review, 5 days ago
Dear blink188, thank you for your stay and your review posted now on this site. As already communicated before we are especially sorry that you and your family felt uncomfortable but it was never our aim to affront you neither at breakfast nor at the front desk.
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Oak Ridge
Top Contributor
199 reviews 199 reviews
57 hotel reviews
Reviews in 68 cities Reviews in 68 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed March 27, 2015

A top toier hotel near the cathedral, this is an excellent place to stay. It is close to the sites but also to shopping. The garage it s a little tight to get into, but the rooms are great. The beds are nice, the rooms a nice size, and the breakfast is excellent. Beware of cute trick they play at the end. There is no free internet, so you have to pay. However, to get out of paying, you can join their club. This not only erases the bill for the internet, but also makes you join their club. The good part is that it insures you get free internet at any Lindner hotel. Pretty good deal, eh?

  • Stayed March 2015, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Lindner City P, Guest Relations Manager at Lindner Hotel City Plaza, responded to this review, 4 weeks ago
Hey Panzerguy, thanks a lot for the detailed review which we very much appreciated. Great that you loved especially the breakfast and the Lindner Nights membership. Therefore: we look forward to welcoming you again. Yours sincerely!
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Dubai, Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed March 26, 2015

Probably I was used to high/excellent services of hotels in Dubai... So I should not compare it with EU hotel services.
Food was Good (had breakfast, and dinner), staff was helpful.
I had a problem with my mobile roaming so I was forced to ask for the hotel wifi for the whole week... WIFI is not free btw :)

One more thing,,,, Good location!

  • Stayed March 2015, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
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Lindner City P, Guest Relations Manager at Lindner Hotel City Plaza, responded to this review, 4 weeks ago
Hello Nnette M, thanks a lot for your review and your visit. You loved the location and the food - thats good! WIFI is currently not free except you have a Lindner Nights membership. But we work intensively on this issue. Although the services are certainly not comparable with hotel services in Dubai we would be really happy to host you again. Best regards.
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Nuenen, The Netherlands
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 17, 2015

Nicely located near Belgian neighborhood (5 min walk), Close to city centre as well (10 min).
Great, well assorted breakfast. Quiet well equipped rooms. Hotelspecials deal was good value for money.
Köln city tax is ridiculously high, no idea what value I get out of that as visitor.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindner City P, Guest Relations Manager at Lindner Hotel City Plaza, responded to this review, 4 weeks ago
Hi Killa2Milla, thank you for your great feedback and your visit. We love especially that you enjoyed the friendliness and the breakfast offer. And you are right with the guess concerning the room rate which depends on seasons. It would be really nice to welcome you again - proabably during a favourable period. So long!
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Kassel, Germany
Top Contributor
89 reviews 89 reviews
49 hotel reviews
Reviews in 51 cities Reviews in 51 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 2, 2015

Over the past ten years I have stayed in many different places in cologne from B&Bs, cheap 1/2 star places to five star Hotels such as the Hilton and the utterly bad Mondial Cologne. In many other places this Hotel would have just gotten an average rating from me, but relative to the competition in cologne it was actually quite good both in terms of value and service.

We paid about 100 Euro per night including the breakfast buffet which was very good. Check-in was quick friendly (something one cannot take for granted in Cologne). In contrast to the Lobby and breakfast area the rooms could use some renovation. In the first room we got the shower head was broken (spraying water to all sides), the old carpet can just be described as filthy, the leather on the chair was broken in many places, and the mirror frame and bathroom door had seen better days. I complained about the broken shower head and the front desk quickly offered a new room (again not to expected in cologne), and the second room was in much better shape, it had the same old carpet but much cleaner than in the first room. Aside from the carpet both rooms where clean, the bed was comfortable and the rooms where also rather quiet. Also, this Hotel is in a really good location, not that close to the Cathedral but close to many restaurants and shops. So overall the service was good, the breakfast was very good, and the second room was adequate for the rate.

  • Stayed February 2015, traveled as a couple
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindner City P, Guest Relations Manager at Lindner Hotel City Plaza, responded to this review, March 11, 2015
Hi Captain_0veur,
we read your review attentively. Thanks for your frank feedback which we apprecitate and accept. You are right, the rooms are a bit older but lobby and restaurant are newly renovated. Nevertheless we do our utmost in order to clean and maintain every area carefully. Additionally we are glad that you enjoyed the service, the breakfast and the check-in. Thus: perhaps we'll see you a second time? Sincerely, Liane Ruebenach.
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Munich, Germany
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed March 1, 2015 via mobile

the overall impression of the hotel look good when you enter, but the rooms are not acceptable for a four star hotel. the carpets are very old, so is the furniture and the bathroom. the bathroom was not very clean and there was no skin lotion after showering. also some stains in the bath tub which could be mold. the room was very hot and could not be cooled, except if you opened the window, which leads to a noisy street.

the sauna and the fitness rooms are good. the meeting rooms we were in are very dark inside and do have no natural light.


if i can avoid it i would not return to this hotel.

Stayed February 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindner City P, Guest Relations Manager at Lindner Hotel City Plaza, responded to this review, March 2, 2015
Dear Gundwane95,
Thank you very much for your feedback and your visit. We are sorry to learn that you didn't enjoy your stay, caused by different reasons. We accept your criticism although we are sorry about your decistion not to stay with us again. Please let us know if we could anything do in order to change your opinion. Otherwise thanks again and all the best. L. Ruebenach.
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Additional Information about Lindner Hotel City Plaza

Address: Magnusstrasse 20, 50672 Cologne, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Cologne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#8 Spa Hotel in Cologne
#23 Luxury Hotel in Cologne
#29 Business Hotel in Cologne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Lindner Hotel City Plaza 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Renaissance Cologne
Cologne Renaissance

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