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“Nice boutique hotel in the heart of the city” 5 of 5 stars
Review of Stern am Rathaus

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Stern am Rathaus
3.0 of 5 Hotel   |   Burgerstr. 6, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Hotel am Rathaus) (Altstadt-Nord)   |  
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Hotel website
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #1 of 281 Hotels in Cologne
Montreal, Canada
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
44 helpful votes 44 helpful votes
“Nice boutique hotel in the heart of the city”
5 of 5 stars Reviewed January 18, 2014

Perfect location in the Old Cologne on a small street so no street noise. It is walking distance (may be 20 minutes) from the train station and steps to the Dom. As the owners mention on their website, this is a 3 stars hotel so don't expect the amenities of a 5 star hotel, but just fills perfectly its role with nice rooms, helpful staff, good breakfast with homemade breads and local products (they even make cappuccinos for you without additional fee), free wifi (that actually works fine) and plug adaptors, all for a very reasonable price. I had lunch at the cafe too and it was pretty good. Of course there is some minor issues such as some noise from the other rooms or stair case, open shower area so water splashes everywhere in the bathroom, but you can have in any hotel including 5 stars! I would recommend this hotel to anyone visiting Cologne, except may be for families with young children.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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303 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Sydney, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 11, 2014

Been there last week for two nights with my family. This wonderful hotel gave us lots of happiness and more value for the money !!!!! I wish I could stay more nights. Definitely will go back. Nothing to be complained. Thanks.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
newcastle under lyme, england
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 1, 2014

We stayed at Stern am Rathaus for 4 nights and really enjoyed it. It's a lovely small hotel, well located for all the main sights of the city, including the cathedral, and convenient for the railway station (which is itself well connected to Koln-Bonn airport). The breakfasts were great - good choice and mainly self service. The staff were really friendly and helpful and spoke excellent English. As we left early on the last day, they kindly provided us with a breakfast goodie bag (fruit, juice, brownie, cereal bar) which we thought was a lovely touch.

We would definitely recommend this hotel and will stay there again next time we are lucky enough to visit Cologne.

Room Tip: We liked our room (no 2) as it overlooked the street below and we could see the town hall and glimps...
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 19, 2013

Stayed there for 4 nights. Within walking distance to the cathedral, museums etc. Staff was very friendly; relaxed atmosphere; room was modern, nice wall decoration, and yet very comfortable; the mattress was perfect! Good choice.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rio de Janeiro, RJ
Top Contributor
156 reviews 156 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed December 14, 2013

I went to Cologne to attend a medical symposium and stayed for 6 nights in Stern am Rathaus. It is a small, modern hotel, with large, comfortable rooms in a very central location, close to the major attractions in the city and to the railway station. Breakfast was tasty and the staff extremely nice. It did not matter to me, but there was no lift in the building. It was actually a wonderful choice.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 12, 2013

We stayed here 2 nights in Nov. The hotel is really nice. We had room number 5. It was very nice and clean. We booked directly with the hotel so breakfast was included. Breakfast was more than enough and very filling. If we ever return to Cologne, this would be our first choice.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 10, 2013

My wife and I stayed here for two nights December 2013. We chose this hotel for its good reviews and its location- we weren't disappointed! Hotel is a five minute walk from Cologne central train station. You walk past the Christmas market sited in front of the Cathedral and from the rear of the hotel you can see a further market at the Alter Markt. From the hotel we also walked to the market at the harbour- about 15 mins away. We stayed in room 3 which is on the 1st floor facing to the rear of the hotel. We didn't hear any noise from the street just the occasional noise from fellow stayers in the hotel. Although not particularly large, the owners have made good use of the space. The bathroom was virtually a wet room with a good sized shower area. Tea and coffee are not automatically provided but if you ask, they are happy to provide a kettle,tea & coffee. They will also supply an iron & board on demand. Although quite cold outside, our room was warm with a very warm quilt. Breakfast is the usual continental mix of cereals, bread, rolls, fruit, yoghurt, eggs, cold meats, fruit, tea/coffee/juice etc. We found all the staff to be very polite and helpful and would highly recommend the hotel to anyone who wants to visit the Christmas markets.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KoelnsterneHotels, Owner at Stern am Rathaus, responded to this review, December 11, 2013
Dear footballvillain,
first of all thanks for your great review and rating us with 5 stars.
Even after some time at number 1 here at tripadvisor we can sometimes not believe
that we are the best rated hotel in Cologne.
Fortunately our concerns that guests would not understand what this means did not come true.
Our guests understand that we are not "the best hotel" but a small and personal place in a great location where we care about our guests and try to offer good service on a 3 star level
(which obviously does not include several amenities and possibiliteies that a 4 or 5 star place would be able to offer).
Thanks for mentioning the "kettle" issue. Even though we put a leaflet on every bed explaining that we will happily provide everything necessary for a convenient stay within our possibilities, we still experience guests who only let us know what they would have needed or what they would have liked when leaving (or even worse when writing their review).

In your case thankfully this did not happen and we are really glad we were able to contribute to a pleasant stay in Cologne.
We hope to see you again in the future, best regards from your hosts
Michael, Manfred
and the StaR team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stern am Rathaus

Address: Burgerstr. 6, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Hotel am Rathaus)
Phone Number:
Location: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #1 of 281 Hotels in Cologne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Stern am Rathaus 3*
Number of rooms: 8
Official Description (provided by the hotel):
After the big success of our Hotel Domstern we opened our second hotel in the heart of the historic city center in a quiet side street, close to the historic city hall.After a complete renovation in summer 2011 we were able to implement many suggestions and fulfill the wishes of our guests. The result is a small, cozy and comfortable boutique hotel & cafe in the center of Cologne close to the main station, cathedral and "Altstadt" (old town) ... more   less 
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