Quick summary:
1) Not family friendly
2) Slow / inconsistent service
3) Poor food

We arrived with our daughter at opening time, so not especially busy. Asked for a high chair which came along, but overheard the staff complaining to each other about our pushchair. It wasn't in the way and they didn't ask us to move it, just mnuttered to each other about it.
The whole experience made us feel very unwelcome - which is why I don't understand why they had high chairs?!

Drinks order taken, but arrived after 3 other tables received their drinks (having arrived and ordered after us). Then wrong drinks arrived.

Main course came within 2 minutes of starters. Nothing was cleared away properly and there was no space on the table.

No engagement from the staff, plates and food placed in any gap on the table, no eye contact, little courtesy.

Happy to take orders for food not on the menu, we did this for two dishes - both were poor:
Sag Aloo was extremely spicy - way over the top than what we expect.
Onion Bhaji was basically deep fried onion rings - if I want that I'll go to Burger King (and wish we had).

Poppadums tasteless.
Naan bread arrived ripped up, dry and very flat.
Best thing was the rice.

We wil go to Cologne again - we will never go here again.

I was looking for some Indian food in Cologne and discovered this decent Indian restaurant. They had good variety both veg and non veg. I had vegetable pakodas and veg biryani. Veg biryani was very good indeed..! Overall the food was nice and ambience was also good. The service was not so great and they were quite slow and unresponsive..Worth a try if you don't bother about service and just want to have good Indian meal..!

The food is delicious. But service is poor. In particular, if you are there for to-go order, they hardly care for you! It is a shame that they serve good food but their service is soooo repulsive!

I have been to this restaurant many times over 10 years whilst in the city on business with colleagues. At first it was great but we all had a very bad experience on one occasion, food took over an hour to arrive and then it was cold and uncooked, also the service was terrible and there was a mouse running around inside. We all decided to avoid the place like the plague for a few years but decided last year to give it a try again, this wasn't bad but it wasn't great. Anyway we went again recently and it was the worst experience I have ever encountered, we were served warm beer, waited an hour for the food to arrive, only to find this was our main course, they had missed the starter out altogether, the main course was left on the table for a further 10-15 minutes under a tea light whilst they provided the starters, these arrived partially cooked, after this we ate our main course which was now cold after being left on the table for 15-20 minutes. The staff laughed out loud when they delivered the starters and didn't appear bothered at all. If we were at home we would have refused to pay as it was that bad. If you're reading this do yourself a favour and avoid this place. We will never be going again.