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“Arrogant service & Poor food” 2 of 5 stars
Review of Jaipur

Jaipur
Marzellenstrasse 50-56, 50668 Cologne, North Rhine-Westphalia, Germany (Altstadt-Nord)
+49221137322
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Ranked #303 of 1,669 restaurants in Cologne
Price range: $20 - $25
More restaurant details
Restaurant details
Good for: Entertaining clients
Dining options: Lunch, Dinner, Reservations
Neighborhood: Altstadt-Nord
Arnhem, The Netherlands
Senior Contributor
25 reviews 25 reviews
5 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
“Arrogant service & Poor food”
2 of 5 stars Reviewed December 12, 2012

Quick summary:
1) Not family friendly
2) Slow / inconsistent service
3) Poor food

We arrived with our daughter at opening time, so not especially busy. Asked for a high chair which came along, but overheard the staff complaining to each other about our pushchair. It wasn't in the way and they didn't ask us to move it, just mnuttered to each other about it.
The whole experience made us feel very unwelcome - which is why I don't understand why they had high chairs?!

Drinks order taken, but arrived after 3 other tables received their drinks (having arrived and ordered after us). Then wrong drinks arrived.

Main course came within 2 minutes of starters. Nothing was cleared away properly and there was no space on the table.

No engagement from the staff, plates and food placed in any gap on the table, no eye contact, little courtesy.

Happy to take orders for food not on the menu, we did this for two dishes - both were poor:
Sag Aloo was extremely spicy - way over the top than what we expect.
Onion Bhaji was basically deep fried onion rings - if I want that I'll go to Burger King (and wish we had).

Poppadums tasteless.
Naan bread arrived ripped up, dry and very flat.
Best thing was the rice.

We wil go to Cologne again - we will never go here again.

  • Visited December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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71 reviews from our community

63% Recommend
    16
    29
    11
    6
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Food was decent service was ok ok..!”
3 of 5 stars Reviewed October 10, 2012

I was looking for some Indian food in Cologne and discovered this decent Indian restaurant. They had good variety both veg and non veg. I had vegetable pakodas and veg biryani. Veg biryani was very good indeed..! Overall the food was nice and ambience was also good. The service was not so great and they were quite slow and unresponsive..Worth a try if you don't bother about service and just want to have good Indian meal..!

  • Visited August 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
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Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
“very bad service. delicious food though!”
2 of 5 stars Reviewed October 5, 2012

The food is delicious. But service is poor. In particular, if you are there for to-go order, they hardly care for you! It is a shame that they serve good food but their service is soooo repulsive!

Visited October 2012
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Scarborough, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“The worst experience”
1 of 5 stars Reviewed September 21, 2012

I have been to this restaurant many times over 10 years whilst in the city on business with colleagues. At first it was great but we all had a very bad experience on one occasion, food took over an hour to arrive and then it was cold and uncooked, also the service was terrible and there was a mouse running around inside. We all decided to avoid the place like the plague for a few years but decided last year to give it a try again, this wasn't bad but it wasn't great. Anyway we went again recently and it was the worst experience I have ever encountered, we were served warm beer, waited an hour for the food to arrive, only to find this was our main course, they had missed the starter out altogether, the main course was left on the table for a further 10-15 minutes under a tea light whilst they provided the starters, these arrived partially cooked, after this we ate our main course which was now cold after being left on the table for 15-20 minutes. The staff laughed out loud when they delivered the starters and didn't appear bothered at all. If we were at home we would have refused to pay as it was that bad. If you're reading this do yourself a favour and avoid this place. We will never be going again.

  • Visited September 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
21 reviews 21 reviews
20 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“Top Indian”
4 of 5 stars Reviewed August 16, 2012 via mobile

An excellent and authentic Indian restaurant in heart of Cologne. Favor the garden seating area if you get a chance to. The cuisine is truely excellent and authentic. The service had a tendency of being almost too attentive with several waiters asking to reorder drinks, etc. only a minute apart.

    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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