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“Fantastic” 5 of 5 stars
Review of Pullman Aachen Quellenhof

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Pullman Aachen Quellenhof
5.0 of 5 Hotel   |   Monheimsallee 52, 52062 Aachen, North Rhine-Westphalia, Germany   |  
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Ranked #2 of 44 hotels in Aachen
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Fantastic”
5 of 5 stars Reviewed August 6, 2013 via mobile

A large and spacious hotel in a lovely location convenient for the centre with its range of good food and German beer. It worked perfectly for me after a long day. Easy to find with good parking and really nice room with a comfortable bed. The staff were very helpful and courteous.

Stayed July 2013, traveled on business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Stockholm, Sweden
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 1, 2013

The first impression is conveyed by the hotel personnel and in this hotel it was a very disappointing impression. The receptionist was unable to put a smile on her face, the concierge and the rest of the people working at the hotel were unable to bring a "hello" over their lips. The room was ok beside the fact that it was slightly dusty and parts of the carpet were ripped apart. To use the treasury box you had to put in money/credit card otherwise it would not close.
From outside the hotel appears as very elegant especially during the evening when light is reflected on the walls. Itis also very good located next to the casino and ca. 10 min. walk from Ponttor, Aachen's restaurant and bar area.
My advice is either adjust the stars to the real service offer or ramp up your service to justify the stars!

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bath
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 25, 2013

Perfect all round. Centre of town close by, beautiful old building, spacious rooms, big bathrooms, brilliantly helpful and friendly staff, very childfriendly, quiet, as rooms have small vestibules to corridors, huge windows, lovely views with a big park or a leafy alley outside, food excellent from the wide choice for breakfast to barfood in the elephant bar to dinner in the restaurant or on the terrace outside. The elephant bar with original Indian elephant bells and drawings is an experience in itself. And if you want to delight in an absolutely fabulous dessert choose the fresh fruit sorbet to finish your meal in the restaurant. It can only be described as divine.
Stylish spa area with lovely pool, all treatments also available to round off the stay to make it perfect.
Highly recommend.

Room Tip: I love to have a bathroom with natural light to put on my makeup, so if that is important to you, as...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford-upon-avon, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 10, 2013

The Quellenhof proved to be the perfect base for exploring and appreciating this fascinating city. The location was quiet and convenient, the bedroom spacious and comfortable, the standard of service from the porter to reception to the restaurant outstanding. The only meal we had - breakfast - provided plenty of choice with a table in the window of the opulent restaurant overlooking the park. Free underground parking was a bonus. We would heartily recommend this hotel to anyone intending to visit Aachen.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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Hamburg
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 7, 2013

Very spaciuos Hotel. Nice interior. Decoration is very tasteful. The room have 2 doors to the very wide corridor so that you are never distrurbed from noise from the outside.Nice breakfast room with fresh qrange use and a cook who is always availablke to take care for your special whishes for eggs and crepes. Sometimes the breakfast room is a little to small.

Room Tip: View to the park is very nice!
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2013

Excellent Hotel, Perfectly located outside historical centre. Just a 5 minutes walk to the centre. Or a 10 minutes walk to the student area.

Outside of the Hotel is gorgeous. Spa area is nice and clean. We just used the pool, which was nice and calm.

Standard Room is spacious, quiet, very clean. Breakfast buffet is great, a lot of choice.Coffee/drinks poured at the table

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Pullman Aachen Quellenhof

Address: Monheimsallee 52, 52062 Aachen, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Aachen
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Aachen
#1 Romantic Hotel in Aachen
#1 Luxury Hotel in Aachen
#3 Family Hotel in Aachen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Aachen Quellenhof 5*
Official Description (provided by the hotel):
At the Pullman Aachen Quellenhof, a unique blend of historic ambience and timeless elegance awaits you. With its calm, yet central location, only 1.5 km from the central railway station and 4 km from the highway, business guests and tourists can enjoy the 185 rooms, 16 conference rooms and ballroom featured in our lovingly restored prestigious hotel. Enjoy the many attractions of the imperial city, relax in our Royal Spa or enjoy the nearby casino. ... more   less 
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Also Known As:
Pullman Aachen Quellenhof Hotel Aachen
Accor Aachen Quellenhof
Sofitel Aachen
Aachen Sofitel

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