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All 44 Wiesbaden hotels

Crowne Plaza Wiesbaden: Traveler Reviews

4.0 of 5
Bahnhofstrasse 10-12, 65185 Wiesbaden, Hesse, Germany
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Crowne Plaza Wiesbaden
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Ranked #10 of 44 hotels in Wiesbaden
Most recent review
4 of 5 stars Reviewed November 15, 2012
AMK2552 Warsaw, Poland
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161 reviews from our community

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Warsaw, Poland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Nice hotel, good rooms' standard”
4 of 5 stars Reviewed November 15, 2012

I have been staying in WI in many hotels (business reasons) but this is my favourite one. The standard of the rooms is good, beds are big and comfortable, lots of pillows. Each room has ironing facilities which is really convenient when you travel for business reasons. The hotel offers free water every day.
Bathrooms are really small though.
Gym has old equipment, the running track is a bit creepy, but if you want to some training, you can do it. Swimming pool is small, so I did not try it.
The location is good, if you dont want to pay the parking fee, you can always park on a nearby Rheinstrasse which is never really a problem. The main market place and shopping street are 10 mins walking away.

Room Tip: try to get a room not facing Luisenstrasse bc it is noisy due to buses driving around.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask AMK2552 about Crowne Plaza Wiesbaden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza W, Manager at Crowne Plaza Wiesbaden, responded to this review
November 26, 2012
Hello AMK2522,

Thank you very much for your positive feedback about your recent experience with our hotel.
We are very proud that we are your favourite choice in Wiesbaden.

If you are coming back to Wiesbaden between November 27th and December 23rd, don’t miss the famous Christmas Market. It is just 200m from the hotel on the market place. They offer delicious hot beverages, arts&crafts and regional specialities.

kind regards
Katrin
Social Media Team
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muscat
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
“As nice as ever”
5 of 5 stars Reviewed November 3, 2012

Well, it seems the renovations of the property are completed and the hotel is now up-to-date and refreshed and modern.
I have stayed at this hotel many times, mostly on business (where I am booked in y commpanies travel department and have no say in the matter), but also privately.
Even though there are a lot of hotles in Wiesbaden, some chaper and some more expensive,my first port of call is the CP.
The location is excellent. A 10 minute walk from the train station (5 minutes per taxi, but you might cop some abuse from the taxi driver, because it is such a short ride). The shopping area, Government buildings etc are only a few steps away.
Wednesday and Saturday mornings there is an excellent "Farmer's Market" in the square, a 4-minute walk away. Not to be missed, but go before noon.

Staff at the hotel is friendl and knowledgable, and many have been with the hotle for years and I always see a familiar face.
The rooms have been updated and modernized. They are not large, but are very comfortable. The bathrooms are small, but are well designed, are stocked with a good selectio of nice quality toiletries. The shower pressure is superb. The only negative thing is that they have shower curtains and not solid sreens.

The restaurant serves nice, well prepared food. At the moment here seems to be a steak theme happening. You can eat in the restaurant proper or also in the bar area.
I asked for a "Wiener Schnitzel" which was not on the menu, but the kitchen made me one anyway. They did a decent job for a German restaurant.
The bar has benn modernized and the "mixologist" makes some sensational concoctions.
The man clearly enjoys his job and you can trust him to suggest something. Whilst unusual creations seem to be his forte, he of course also can do a killer traditional Martini cocktail.
There is also a nice wine selection available.

If I had to critisize one thing about the hotel, it would be that one has to pay for internet access.
No matter how much or little is charged for this, in this day and age it is akin to charging extra for hot water or to watch TV.

Overall, I had another very nice stay at the Crowne Plaza and I will be back on my next visit to Wiesbaden.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by gerhard1965 for Wiesbaden
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza W, Front Office Manager at Crowne Plaza Wiesbaden, responded to this review
November 5, 2012
Dear gerhard1965,

thank you very much for writing such a positive review about our hotel. We are very proud of our newly refurbished product and are happy to hear that our regular customers can see and appreciate the changes as well.
In regards to the Internet connection we offer at the hotel, we do provide a free Internet access option which is at a basic speed level. High Speed will be for a fee, which is in line with what other hotels in this area offer as well.
We look forward to welcoming you again in the near future so you can enjoy our freshly decorated rooms and of course the cocktail creations of our bar tender in our lili bar.

Hanna
Social Media Team
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Burnaby, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Only on business or with points”
3 of 5 stars Reviewed October 17, 2012

I'm glad I spent points on this property. If you can't put it as a business expense or not spend "real" money on this property, I wouldn't bother.

Impeccably clean room in an otherwise average 4 star property. Nothing really to do in Wiesbaden; I would suggest a hotel closer to Frankfurt proper or even Mainz than out here in this suburb. 30-40 minute train to FRA means a slow (but cheap at 4.10 EUR) overnight hotel for catching a flight.

Slowest internet I have ever seen. You can pay to up the speed though.

They did include a free sparking water, cookies, tea, and coffee in the room which was nice; I couldn't find the ice maker for the life of me though.

Room Tip: I'm sure they are all good because my low level room was extremely clean.
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  • Stayed October 2012, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jim N about Crowne Plaza Wiesbaden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza W, Manager at Crowne Plaza Wiesbaden, responded to this review
October 24, 2012
Dear Jim,

Thank you very much for providing us with details about your stay. Only with your consistent feedback we can improve our service.
We are glad that you were satisfied with the cleanliness in your room. Also thank you very much for your compliment about the complimentary treatments in your room. If you need some ice during your stay, our room service department would be glad to provide you with it the next time. Otherwise we have an ice machine on the 4th floor in front of the elevators.
We are very sorry that you felt the internet connection was too slow, we already took action regarding this and have improved the speed of our complimentary Internet service. As you mentioned, we also do provide a High Speed option for a fee.
We really hope that you give us and Wiesbaden a second chance and looking forward to welcome you back in our hotel again.

Best regards,
Irene
Social Media Team
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San Francisco
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
37 helpful votes 37 helpful votes
“3 Strikes --- You're Out!”
1 of 5 stars Reviewed October 16, 2012

1) I specifically paid 25 Euros extra for a non-smoking room reservation --- and specifically got placed on a smoking floor.
2) This was the worst fitness room of any business hotel I've ever seen. All the cardio machines were at least 20 years old --- and did nothing.
3) Unbelievably slow Internet connectivity. So bad that I had to measure it to see for myself. With a full 4 bars WiFi on my laptop, I was only getting --- 0.06 Mbps. Snails could carry traffic faster than that.

Totally not functional as a business hotel. Hard to imagine that my visit just happened to surface 3 unacceptable faults. More likely --- the problems here are symptomatic of the poorest hotel management and poorest oversight.

The location is great : minutes by foot to the old city center. And Wiesbaden is one of my absolute favorite cities in Germany. But this was one of worst hotel experiences ever.

Never again. You should avoid this hotel, until recent reviews show marked improvement.

Room Tip: For a good room --- stay in a different hotel.
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  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask vagabiztravlr about Crowne Plaza Wiesbaden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza W, Manager at Crowne Plaza Wiesbaden, responded to this review
October 24, 2012
Dear guest,

first of all we would like to thank you very much for your comment. We really appreciate your feedback which gives us the chance to improve our performance.
We are very sorry that your stay was not up to your expectations. Regarding the internet connection, we would like to tell you that we already took action regarding this and have improved the speed of our complimentary Internet service and provide a High Speed option for a fee as well. However we would be very glad if you give us the chance to talk to you directly to find out more details about your stay. We would really appreciate it if you contact us directly via email sales.wiesbaden@ihg.com to speak about your stay.
We are really looking forward to speaking to you and hope that you give us a second chance.

Regards,
Irene
Social Media Team
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“One of our favourite hotels.”
4 of 5 stars Reviewed October 6, 2012

This is one of our favourite hotels, we have stayed there many times over the last 20 or 30 years. The hotel has always provided excellent accommodation near the centre of Wiesbaden. On our recent visit we found that the hotel had been refurbished, our room was excellent, clean comfortable and well equipped. Unfortunately however the room and other prices have been increased disproportionately. For example, parking now costs 18 Euros a night. The restaurant always was expensive for dinner and this continues. However breakfast is good value as there is an excellent selection and the same friendly and helpful lady chef still cooks eggs to order. We used to enjoy a cocktail in the cocktail lounge but this has been replaced by an extension of the restaurant and the pool which we have only occasionally used seems to have been made smaller than we recall, and is now really too small and claustrophobic for us to enjoy swimming there. Finally we found the reception staff to be not as friendly and welcoming as in the past. We will stay at this excellent hotel again but are really disappointed by some of the recent changes.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by Christine_Roger for Wiesbaden
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza W, Front Office Manager at Crowne Plaza Wiesbaden, responded to this review
October 9, 2012
Dear Christine_Roger,
thank you for your loyalty and positive feedback about our hotel. We are happy that we are your first choice when it comes to stays in Wiesbaden. As you saw, we refurbished our hotel in 2011 and offer a new and fresh product.
The room price depends on several factors, not only our great product but also how busy the season is. Your stay was in a time period where we had a big fair in Frankfurt and all hotels were sold out, therefore the prices were high. Parking is still at a very competitive price for such a central location in town.
We are happy to hear that you enjoy our breakfast buffet and would like to suggest to you that on your next stay you try a cocktail in our Lili Bar, as we have a world champion in flair tending mixing great cocktails there.
We are looking forward to have our pool area refurbished in the near future as well, however we have made no changes to the size of our pool.
Thank you as well for your feedback of our staff at reception. We certainly value your opinion and want you to feel as comfortable as possible.
We look forward to welcoming you back to our hotel in the near future.
Hanna, Social Media Team
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Additional Information about Crowne Plaza Wiesbaden

Also Known As:
Crowne Plaza Wiesbaden Hotel Wiesbaden
Crowne Plaza Wiesbaden Hotel
Wiesbaden Crowne Plaza
Address: Bahnhofstrasse 10-12, 65185 Wiesbaden, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Wiesbaden
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Wiesbaden
#6 Luxury Hotels in Wiesbaden
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Crowne Plaza Hotel in Wiesbaden welcomes you to the capital city of Hessen, the beautiful Kurstadt Wiesbaden. Home of the historical Nassauer Aristocracy. Saved during the war, marvel at the stunning old roman buildings in the City Centre and surrounding Rhine Area. Visit the Rheingau, enjoy the traditional Vineyards and sample some of the best white & sparkling wines of Germany.Our comfortable Crowne Plaza Hotel Wiesbaden is located in the heart of the City centre. Close to the main Train Station that links you to Frankfurt International Airport (FRA), Frankfurt Congress Centre and the Rhine-Main Conference Centre easily and relaxed. Only a stroll away, you will find the Kurhaus Wiesbaden with the Casino and the famous exquisite shopping mile Wilhelmstrasse . The place to meet. Take advantage of our excellent facilities. We offer leisure facilities equipped with in-door swimming pool, gymnasium, sauna, as well as underground parking. For your relaxation we recommend our unique lili Bar to ensure a memorable stay. ... more   less 
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