I have stayed at this hotel four times now, and although I am reasonably satisfied with the standard of the rooms and facilities, there are also some areas which could definitely benefit from improvement. The hotel is Marriott-branded, but not owned by Marriott. This is why you sometimes get an attitude when dealing with the staff which, in my view, is totally unacceptable. Some members of the staff could definitely benefit from a short course in charm school, even though I have to say the majority of staff is friendly and polite. The rooms are pleasantly furnished, although they are small. The integrated bathroom is a unique design which does not appeal to everyone. Since I travel alone on business trips, it's okay, but I'm not sure that the design is couples-friendly. One big negative: although there are ironing boards and irons in the rooms, the irons are not steam irons, and they are completely useless. The hotel charges EUR 10 to launder one shirt (!!), but the laundry in the Globus Markt across the street charges EUR 2.15. Additionally, the hotel charges EUR 16.00 for the breakfast buffet, which is not always as fresh as one would expect for that price, and the coffee is a catastrophe. Again, you can get a very delicious, freshly cooked breakfast at the Globus Markt across the street for about EUR 5.00. Parking is free and plentiful, which is a plus, but the area in which the hotel is located is not very attractive..
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- Also Known As:
- Ramada Wiesbaden
- Wiesbaden Ramada