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“More like a hostel then a hotel..no frills” 3 of 5 stars
Review of Leonardo Hotel Frankfurt City Center

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Leonardo Hotel Frankfurt City Center
3.0 of 5 Hotel   |   Muenchener Strasse 59, 60329 Frankfurt, Hesse, Germany   |  
Hotel amenities
Ranked #162 of 265 Hotels in Frankfurt
Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“More like a hostel then a hotel..no frills”
3 of 5 stars Reviewed February 15, 2010

While I am use to European standards regarding room sizes, this room was pretty much a closet . Air conditioning didn't work, the restaraunt hours were bizarre...NO FRILLS

Stayed October 2009, traveled solo
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225 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Atlanta, GA, USA
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed November 17, 2009

This is not a 4 star hotel as advertised.
It's very close to the Hauptbahnhof, so transportation is easy. The staff was not friendly and of little assistance. There are sets of steps everywhere, and moving large luggage
is a challenge (while the desk clerk frowns at you).
The room was a decent size. Bed acceptable but poor pillows. Bathroom tiny and shower streaked with mold. View of trash dumpster from window. But it was quiet. However, I must say breakfast was good and nicely presented.
Not a smile, thank you, can I get you a cab, anything at check out. Had to ask for a printed receipt, which caused another frown.
Acceptable for one night while transferring from train to airport, no more. There are many other choices in Frankfurt.

  • Stayed October 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Orlando, Florida USA
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 7, 2009

I stayed one night at this hotel which is very conveniently located near the train station. Overall, it's a nice hotel. However, there are several steps going up to the desk, which is a pain if you're hauling luggage. My single room was plain but clean. However, there was a lot of mold inside the shower around the frame, and that was NOT ACCEPTABLE. I complained at checkout to the front desk and was told the problem would be corrected.Also reportedly there was free wifi available, but it didn't work. Would be good place to stay if problems are corrected. Also, there are some good ethnic eateries in the area.

  • Stayed September 2009, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Nottingham
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 6, 2009

I would advise people to avoid the Leonardo Hotel Frankfurt. I booked this as I though staying in a 4* hotel would be ok but this hotel is horrible and really does not warrent the 4*s. Not only is is situated in the heart of the red light district with people sat begging directly outside the hotel but it was disgusting and really run down. The staff were not particully help full and when we reported that the window was letting water in and all the carpet around it soaking, they didnt care and no body came to take a look. Also, the aircon blew air but there was no chill to it. The standards were very poor and the glass on the fire alarm call oints were broken. The hotel was not especailly that clean and the lift was in need of urgent replacement.

  • Stayed August 2009, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 28, 2009

Stayed here for 7 nights, part business for my partner, and the rest leisure. Leonardo is very central, we could walk most places within 15 minutes. Located right across the road from the train station which is very handy. This end of Muchener Strasse is a little seedy as it borders on the red light district, but 3 blocks down finds you on the outskirts of the main shopping and banking areas.
The hotel was clean and comfortable, and a few staff members in particular gave us outstanding service and were very friendly. It is only a small hotel and often only has the one reception person at night, so dont expect the service you would get in a 5 star establishment.
Housekeeping on the other hand were the only let down - a 7 night stay and our bed linen was not changed once (actually I requested twice for clean sheets, which I put on the bed myself). Also the coffee/tea and milk in the room was not re stocked each day so I had to keep getting that from reception. There was also no full length mirror, and only the one mirror in the bathroom. The airconditioner didnt work (it was quite warm during our stay) which made the room uncomforatble, and the hoteles wifi went down for 3 days which made business difficult for my partner. They did not seem too concerned.
Otherwise it was a handy hotel to stay in - we went for the motor show and most hotels prices were ridiculous at this time.
I would probably stay elsewhere next time, but it is ok for one-nighter.

  • Stayed September 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 17, 2009

This place is very close to Frankfurthbf,in fact just across the street.
Reception staff were very helpful.He printed the name ,addreess and map of a few places we were searching for.He also kept our luggage sine we arrived before check in time and our room was not available/ready.
We had booked a triple bed room.Room was big.Even with three beds there was enough space.
However,the internet did not work,when we tried.

  • Stayed May 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leonardo Hotel Frankfurt City Center

Address: Muenchener Strasse 59, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #162 of 265 Hotels in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Leonardo Hotel Frankfurt City Center 3*
Number of rooms: 106
Official Description (provided by the hotel):
The hotel is located adjacent to the central railway station and has optimal transport connections. All rooms have modern furnishing and facilities, just under half of the rooms have a balcony and are facing inwards, and all rooms have W-LAN access and a flat screen TV. Enjoy a peaceful and relaxing lounge atmosphere in the middle of the lively Main metropolis, ideal for business travelers and city tourists. ... more   less 
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Also Known As:
Leonardo Hotel Frankfurt City

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