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“Pretty average and the bathroom had a funny smell!” 3 of 5 stars
Review of Hotel Diplomat

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Hotel Diplomat
2.0 of 5 Hotel   |   Ostendstrasse 24-26, 60314 Frankfurt, Hesse, Germany (Innenstadt)   |  
Hotel amenities
Ranked #232 of 265 Hotels in Frankfurt
Newcastle Upon Tyne
Top Contributor
77 reviews 77 reviews
48 hotel reviews
Reviews in 45 cities Reviews in 45 cities
56 helpful votes 56 helpful votes
“Pretty average and the bathroom had a funny smell!”
3 of 5 stars Reviewed October 29, 2009

Looks pretty worn down and in need of refurbishment from the outside,not quite so bad inside but just ok.Room an ok size and had a good sized bathroom but there was a funny smell coming from the bathroom for the duration of our stay and the radiators made a noise all night! 4 stops away from the main station but the station at the hotel is a bit threatning at night.The breakfast wasnt very good .The staff were friendly enough but when the lady told my partner she was taking his debit card for gaurentee she actually charged it for our stay.Ok to stay for one or two nights.

  • Stayed October 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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82 reviews from our community

Traveler rating
    6
    13
    27
    13
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 23, 2009

The service was good and the staff all spoke English. The room was very basic and the bathroom seemed old. It was generally clean but did not feel fresh or immaculate. The location is amazing however and there is a wonderful pub next door which serves cheap, delicious food. It is centrally located, very close to the Ostenstrasse station and is in a safe, quiet area. It is also only a short walk to the beautiful River Main. The amenities at the hotel are quite poor with no internet access and the breakfast room is too small to fit all the guests. It was fine when we were there as everyine could fit in, however it was a little cramped. The hotel is perfect is you want a no frills accommodation in a good location however it is not recommended for those who want a special or romantic holiday.

  • Stayed September 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Paderborn, Germany
1 review
3 of 5 stars Reviewed December 10, 2007

The location was excellent, right near the underground station and in a very quiet strasse, with a few corner store type shops near by.
If you're driving to the hotel there isn't much parking outside, and there are strict parking regulations. There is a small carpark at the back of the hotel and you can park there for 5 Euros a day if there's a space.
The hotel itself is pretty basic just B&B, suited to short stay travellers without children. We had to re-arrange our double room to try and squeeze in a travel cot for our 1 yr old. But the room was pleasant, clean and actually had opening windows for fresh air!! Rather than the air con you get in some hotels these days.
The included breakfast was continental and very nice, but the breakfast room was a bit on the small side and people were having to wait for a table if you arrived at peak time (possibly about 8-9am).
The staff were helpful and friendly and if you only have a limited knowledge of the German language (like me), their English was pretty good.

  • Liked — the location
  • Disliked — size of the room
  • Stayed December 2007, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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bari
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 19, 2007

Very basic hotel but excellent position. It is placed in a nice and quiet neighborhood in a tree-lined street just a few steps away the underground station and at a walking distance from the city center. On the whole the place is very much unassuming and modest but the staff is kind and the breakfast is not bad. Ideal place for a cheap but confortable stay.

  • Liked — the position
  • Disliked — the furniture
  • Stayed October 2007, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ottawa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 25, 2007

This was a great little hotel and we were pleasantly surprised for the price. The location was ideal for us, being only steps from a subway station and not in the heart of the city centre. we were just accross the river from the city centre, in a lovely little neighborhood. We ate at a local restaurant/pub right next door on the corner and our meal was delicious. We also walked accross the park (beautiful little park right next to hotel) to a fancier hotel (Steigenberger), for a wonderful dinner another night.
The front desk staff were friendly, spoke english fine and were willing to answer any questions we had.
The room was very clean (spotless actually), the beds very comfortable and the pillows huge and fluffy. The windows open all the way so you can really get some nice ventilation going. The bathroom was clean with a tub and handheld shower, but there was no shower curtain which really wasn't a problem. The water pressure was good.
The hotel stay included a buffet breakfast which consisted of cold meats, breads, fruit, cereals, milk, and coffee. I did not eat (just coffee) but the room was clean, pleasant and ample.

  • Liked — Very clean
  • Disliked — Great value, great location.
  • Stayed June 2007, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Diplomat

Address: Ostendstrasse 24-26, 60314 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt , Ostend - Osthafen
Amenities:
Hotel Style:
Ranked #232 of 265 Hotels in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Diplomat 2*
Number of rooms: 50
Reservation Options:
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Also Known As:
Diplomat Hotel Frankfurt

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