This is a medium sized hotel intended to serve trade fair visitors and tour groups. It is one subway stop from the main train station and then 200-300 yards through a construction site. It is not well marked (except for the BIG hotel name on the building, which had one letter burned out when we were there.) There is a poor map at the subway stop. It should be improved. The walk there is problematic for people with roller bags (we had two). Some curbs have ramps and others, for no reason, do not. The sidewalks are being built and one walks between temporary barriers. The hotel clearly expects guests to arrive by taxi or bus. The front desk tried to be competent, but was mainly well-meaning. We got our room for 2 nights bidding on Priceline and then added a 3rd. That resulted in two different reservations and apparenly automatically cancelled the magnetic key card. The supervisor could not correct the problem. When I suggested the direction sign at the subway stop could be improved - a constructive suggestion I thought - the desk clerk's reaction was to laugh. He had not been trained how to deal with polite criticism. The public spaces are well designed and attractive and the room itself was fine, even better than expected. If you stay at this hotel as a tourist, not that there is nothing woth seeing within walking distance. So if you have the right expectations and the price is right, this is a good choice. I suspect it is quite expesive during trade fairs.