We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing, even for leisure travel” 5 of 5 stars
Review of Moevenpick Hotel Frankfurt am Main City

Save Saved
You added Moevenpick Hotel Frankfurt am Main City to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Moevenpick Hotel Frankfurt am Main City
4.0 of 5 Hotel   |   Den Haager Strasse 5 | Ecke Hemmerichsweg, 60327 Frankfurt, Hesse, Germany (Innenstadt)   |  
Hotel amenities
Ranked #11 of 262 Hotels in Frankfurt
GreenLeadersGold level
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Amazing, even for leisure travel”
5 of 5 stars Reviewed November 11, 2012

Spent 4 days in Frankfurt for leisure travelling back in August. I loved the Movenpick Hotel and its model features so much. The lobby was spacious and I loved that you can help yourself to some sparkling apple juice in the front desk. I think I probably had 2 or 3 glasses while I was using the business center for the internet. The negative would be the lack of free wifi in the rooms or even in the lobby. Perhaps this is the norm as I experienced this while staying at Munich as well.

The rooms had a clean red theme and the size of the room was great. I had 2 beds for 2 people and we had more than enough walking space. The beds were comfortable and we would be given a Movenpick chocolate as a little treat every day on the side table! The channel selection for the TV was very impressive. I quite enjoyed watching the Korea/Japan English world channels. The bathroom, the most important part of the room for me, was clean and beautiful. The rubber ducky in the tub was a cute touch.

Breakfast was amazing. The selection of breakfast foods were excellent. I've never had such a fulfilling breakfast! The sauteed mushrooms were my favourite along with the availability of a made to order macchiato latte. There was also enough room to spread out while you enjoyed your meal.

The staff service could be a little better. I remember going down to breakfast and coming up to a staff cleaning the room. I was a little surprised since it was only around 9am at that time and especially since he didn't come this early the day before. However, it would also be my fault for not hanging up the don't disturb sign. BUT I would think after seeing us there, he would leave and come back at a more convenient time but he just kept cleaning! Made for a bit of an awkward situation on my side, especially since my mother really had to go to the bathroom while he was cleaning it. I don't believe he came back to change our sheets though.There was a lady in the front desk that was also a little cold and unwilling to help us tourists. A little upset about that. There can be improvement here.

The location is not too inconvenient - around a 5 min taxi ride to the hbf/train station. The walk to a street car stop is probably around 5-7 min. It can get really quiet and dark at night so we did feel like we had to walk a little faster and keep our eye out as 2 women. But overall, the hotel itself was great.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHFC, Manager at Moevenpick Hotel Frankfurt am Main City, responded to this review, November 14, 2012
Dear starryxskies,

first of all we would like to thank you on behalf of the entire Mövenpick Hotel Frankfurt City team for your honest feedback. To offer our guests a perfect stay every time, your feedback helps us, to implement your suggestions very quickly.

We deplore that you didn’t feel supported in the expected way at our front desk. Please let us assure you, that this was definitely not our standard and that we help every guest with information about Frankfurt and the surrounding.

Despite this happening, we are pleased to read that you nevertheless enjoyed your stay with us and felt welcome, because that is our most important matter of concern.

May we suggest you our comfort room for your next stay with us? It includes 24 hours high speed internet, a bottle of water in your room, a late checkout up to 3pm and a welcome drink at our hotel bar.

We are looking forward to welcome you soon again at our Mövenpick Hotel Frankfurt City and wishing you and a wonderful day.

Best regards,
your team of Mövenpick Hotel Frankfurt City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

386 reviews from our community

Traveler rating
    163
    184
    33
    3
    3
See reviews for
50
82
66
170
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bandar Seri Begawan
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 4, 2012

Stayed here during a work trip in October 2012. Location wise there is not much in the immediate surrounding area - it is very quiet in the evenings and especially during weekends. This means you can get quality sleep. Despite the quietness, it did not make feel the area unsafe. It is within walking distance to the centre and if you don't like walking, you have a lot of public transport options. The underground, the tram etc. Just go towards Messe. The little things that I noticed: Movenpick chocolates the housekeeping leaves on the bedside each day, and the rubber ducky in the bathroom/shower.

P.S. Internet is not free and there are no porters - you can find trolleys at the lobby.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHFC, Manager at Moevenpick Hotel Frankfurt am Main City, responded to this review, November 6, 2012
Dear Ruzanna23,

thank you very much for choosing our Mövenpick Hotel Frankfurt City and that you have taken the time to give us your feedback.

It is a great confirmation to read that you enjoyed your stay with us so much and that you have felt save and welcome, because that is our most important matter of concern.

We are looking forward to welcome you soon again at our Mövenpick Hotel Frankfurt City and wishing you a wonderful day.

Kind regards,
Your team of Mövenpick Hotel Frankfurt City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pleasantville, NY
Top Contributor
263 reviews 263 reviews
70 hotel reviews
Reviews in 98 cities Reviews in 98 cities
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed October 15, 2012

Spent four nights here recently when attending a conference in the Messe. The location is ideal - a very short walk from the conference center. Probably not so convenient if you are in the city for other reasons. The hotel is modern with comfortable rooms furnished in a modernist, slightly stark style. There is a large restaurant - adequate for breakfast, but certainly not outstanding, and a nice small bar. Check-in and check-out were handled very efficiently by delightful and efficient staff.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHFC, Manager at Moevenpick Hotel Frankfurt am Main City, responded to this review, October 19, 2012
Dear MJMH,

first of all we would like to thank you on behalf of the entire Mövenpick Hotel Frankfurt City team for your honest feedback. Your commendation is a particularly strong motivation for all our employees to offer our guests a perfect service at any time.

It is great to read that you enjoyed your stay with us and that you felt welcome, because that is our most important matter of concern.

We are looking forward to welcome you soon again at our Mövenpick Hotel Frankfurt City.

Kind regards,
Your team of Mövenpick Hotel Frankfurt City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cairo
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 22, 2012 via mobile

Excellent hotel nice room modern style high food quality and service is very good offer famous breakfast buffet The check in was very fast considered that I arrived very late after midnight recommended hotel Located in good location near to Frankfurt city center area

Stayed September 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHFC, Manager at Moevenpick Hotel Frankfurt am Main City, responded to this review, September 24, 2012
Dear sahalim,

first of all I would like to thank you on behalf of the entire Mövenpick Hotel Frankfurt City team for your great honest feedback.

I am very pleased to read that you enjoyed your stay with us so much and that you have felt welcome, because that is our most important matter of concern.
Your commendation is a particularly strong motivation for all my employees to continue striving for the most possible perfection, to offer our guests a perfect stay every time.

I am looking forward to welcome you soon again at our hotel and wish you a wonderful day.

Kind regards,
Bernhard Haller
(Cluster General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
230 reviews 230 reviews
73 hotel reviews
Reviews in 78 cities Reviews in 78 cities
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed September 5, 2012

Very modern, clean and sharp hotel. Modern Swiss styling and comfortable. Gym is great and food is good. this is right in the Frankfurt Messe (tradeshow) area and easy access to downtown. I would use this for personal as well as business travel.

Room Tip: The gym is on 7th floor as are some meeting rooms. It is a quiet floor at night.
See more room tips
  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHFC, Manager at Moevenpick Hotel Frankfurt am Main City, responded to this review, September 11, 2012
Dear winterson66,

first of all we would like to thank you on behalf of the entire Mövenpick Hotel Frankfurt City team for your great honest feedback.

It is a great confirmation to read that you enjoyed your stay with us so much and that you have felt welcome, because that is our most important matter of concern.

We are looking forward to welcome you soon again at our Mövenpick Hotel Frankfurt City and wishing you a wonderful day.

Kind regards,
Your team of Mövenpick Hotel Frankfurt City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 1, 2012 via mobile

We stayed here a night each on our way in and out of Germany. It's right next to the Messe grounds so if you're here on business, it's a great location. But if you intend on doing anything else it's a little far from the main street - Zeil. If you have a car, though, it's great. You get free parking right in front of the hotel (if the fair is not on, that is). We did, so I don't know how one gets around if you don't.

The hotel on its own is great. It's a typical business hotel with contemporary rooms. The bed's comfortable. The turn down service with Moevenpick chocolate by the pillow was a great touch. Only that if it's a business hotel, free wifi in the room should be standard in today's world. They do have computers in the lobby though that you can use.

There is some heavy construction going on right next to it which is a bummer, but other than the GPS getting you lost cos of it, it's not really an inconvenience.

On the whole, a pleasant stay with smiling and helpful staff. And with the last-minute deal we got, it was perfect.

  • Stayed August 2012
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHFC, Manager at Moevenpick Hotel Frankfurt am Main City, responded to this review, September 4, 2012
Dear onlythemostawesome,

thank you very much for your nice honest feedback about our Mövenpick Hotel Frankfurt City.

We are very pleased to read, that you enjoyed your stay with us so much and that you have felt welcome, because that is our most important matter of concern.

Would our comfort room be an option for your next stay with us? Here you have included 24 hours high speed internet, a bottle of water in your room, a late checkout up to 3pm and a welcome drink at our hotel bar.

Let us finally give you some information about the construction area in our European Quarter.
We understand that it is a little annoying at present, but we are looking forward to the new shopping center "Skyline Plaza". In the near future it will offer our guests several attractive options for their leisure time like many different shops, gastronomy and wellness.


We are looking forward to welcome you soon again at our Mövenpick Hotel Frankfurt City and wishing you a wonderful day.

Kind regards,
Your team of Mövenpick Hotel Frankfurt City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed August 26, 2012

I stayed at the Moevenpick for two weeks while being on a business trip in Frankfurt. The hotel is conveniently located right next to the trade fair grounds. There is currently a large construction site right across the street and the workers started at around 6 am (including Saturdays). Overall, the hotel was fairly quiet though and you could get a good night's sleep. The breakfast was very good although it was sometimes tough to find a table during "rush hour" (there was a trade fair event going on during one of the weeks I was there and I assume the hotel was fully booked). The restaurant also provided a decent selection of snacks for dinner. There was no ironing board in my room, however, when I asked at reception, they promptly brought one to my room and I was able to keep it for the duration of my stay. Hotel staff were very friendly and courteous.

The downside was that the wi-fi was not included in the room price which is something I would expect from a hotel that caters to business travelers.

Overall, I would recommend this hotel for business travellers, not so much for a couple or family getaway.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MHFC, Manager at Moevenpick Hotel Frankfurt am Main City, responded to this review, August 28, 2012
Dear Abby82_10,

first of all we would like to thank you on behalf of the entire Mövenpick Hotel Frankfurt City team for your nice honest feedback.

It is a great confirmation to read that you enjoyed your stay with us so much and that you have felt welcome, because that is our most important matter of concern.

We understand that the construction area in our European quarter is a little annoying at present, but we are looking forward to the new shopping center "Skyline Plaza". In the near future it will offer our guests several attractive options for their leisure time like many different shops, gastronomy and wellness.

May we suggest you our comfort room for your next stay with us? It includes 24 hours high speed internet, a bottle of water in your room, a late checkout up to 3pm and a welcome drink at our hotel bar.

We are looking forward to welcome you soon again at our Mövenpick Hotel Frankfurt City and wishing you a wonderful day.

Kind regards,
Your team of Mövenpick Hotel Frankfurt City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Moevenpick Hotel Frankfurt am Main City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Moevenpick Hotel Frankfurt am Main City

Address: Den Haager Strasse 5 | Ecke Hemmerichsweg, 60327 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Green Hotel in Frankfurt
#7 Family Hotel in Frankfurt
#8 Luxury Hotel in Frankfurt
#16 Business Hotel in Frankfurt
#20 Romantic Hotel in Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Moevenpick Hotel Frankfurt am Main City 4*
Official Description (provided by the hotel):
Whether you are planning to visit Frankfurt on a business trip to attend or host a conference, or on vacation to enjoy one of Germany's finest cities, the modern and comfortable Movenpick Hotel Frankfurt City is the perfect choice for you and your party.Easily reached by train or Metro from the airport, the Movenpick Hotel Frankfurt City is ideally located next to the fairground and vis-a- vis the new shopping centre Skyline Plaza; to offer you the perfect balance between convenience and executive level business facilities. For successful business events, a new-generation conference centre is at your disposal. For outings, take the nearby metro to visit the charming old city of Frankfurt. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Tingo, Hotels.com, TripOnline SA, Agoda, Venere, Priceline and Otel so you can book your Moevenpick Hotel Frankfurt am Main City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Moevenpick Hotel Frankfurt

Owners: What's your side of the story?

If you own or manage Moevenpick Hotel Frankfurt am Main City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.